Terrible, terrible, terrible. Waited 40 minutes at the airport for someone to pick me up. After returning the car, I had to find my own way to the airport. Bought insurance at the store, but when a small issue occurred during the rental, no one took responsibility. They recommended a repair person to check the issue, which took around 5 minutes, then demanded 60,000 Icelandic Krona and refused to use the insurance. During the return process, they inspected the car like it was a treasure, taking nearly 30 minutes.
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