FIRST CAR RENTAL, Durban - Airport International - First Car Rental Car hire

3% OFF

Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

FIRST CAR RENTAL - Durban - Airport International - First Car Rental Information, Car hire Instructions & Policies

Store Location

Terminal Building, Durban International Airport

Telephone

27 32 436 0100 / 071 268 9608 / 071 268 9608

Pickup from Branch or Car Park & After Hours Pickup

Please proceed from domestic arrivals towards exit doors heading towards car park rental offices. We are situated 500m from Terminal Building. Look for First Car Rental signs.

Return to the Store, Car Park or Key Box & After Hours Return

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -21:59	06:00 -21:59	06:00 -21:59	06:00 -21:59	06:00 -21:59	06:00 -21:59	06:00 -21:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

23 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Full Driving License issued in South Africa

For local renters, you need to bring:

Full Driving License issued in South Africa

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Third Party Liability Excess:

ZAR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Durban Airport

19 km from Virginia Airport

Other Landmarks

27.3 km from Mini Town Snell Parade

27.4 km from Beach Hurst

28.4 km from Durban Botanic Gardens

FIND ME A CHEAP RENTAL

Map view of FIRST CAR RENTAL Store Location

coordinates: -29.609629 31.116833

Guest Reviews

Total points： 4.0 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Guy Lyly
Durban
4 /10 Average
Reviewed: Saturday, June 29, 2024
The customer service was poor. When we booked the car, the information on the rental website indicated that they operate 24 hours a day. Due to a delayed flight, we only arrived at the pick-up point at 10:30 PM. There was an issue with the card during the payment process, which resulted in a high-risk warning, causing the card to be temporarily suspended. After more than an hour of hassle, the customer service representative started showing attitude, becoming increasingly rude, and complaining that we were delaying her from finishing her shift, asking who would pay for her overtime. Even more outrageous was the return process. Although we refueled the car at a gas station 1-2 kilometers from the return point and specifically pointed this out to the inspecting staff, who confirmed it was fine, we still received a bill charging us 200 Rand (approximately 100 RMB) for fuel, claiming an additional 14 liters were added. We had already filled up the tank, so there was no way it needed another 14 liters. I had seen similar feedback on forums before but didn't expect it to happen to me. I will never use this company again, absolutely terrible!
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