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+1-8007618913
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+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
From Portugal
+351-304500663
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+55-6140426960
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+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9722319030
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9722319030
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AVIS, Detroit Metropolitan Airport Car hire

AVIS 2000+ ratings, 12 reviews

Detroit, Michigan, United States

6.8 / 10 Average

Best Price Car Hire at Detroit Airport(DTW)

Last updated on: January 28, 2025

AVIS - Detroit Metropolitan Airport Information, Car hire Instructions & Policies

Address

Building 295 Lucas Drive Detroit Metropolitan Airport, Detroit, 48242, United States

Telephone

+17349423450

Pick-up Instructions

The AVIS - Detroit Metropolitan Airport car hire location is located out of the airport

You can arrive of AVIS - Detroit Metropolitan Airport car hire by free shuttle bus.

Airport Terminal Instructions IMPORTANT - Note - no rental car desks inside the terminals. COUNTER: **Airline Passengers** Evans Terminal: (services all other airlines, Air Canada, American, United, Lufthansa, US, Southwest, Spirit, Frontier, Jet Blue, Air Tran and Royal Jordanian). Upon arrival, follow the "Ground Transportation" signs to the lower level baggage claim area. After collecting luggage follow the terminal signs to the 1st floor up to the "Walkway to Ground Transportation" where the Avis courtesy bus will be waiting to take you to the Avis rental counter located on airport property at the Rental Car Campus. If the bus is not waiting then proceed to the courtesy phone and dial Avis Car Rental. The McNamara (Delta Terminal): services Delta and Air France. Upon arrival, follow the "Ground Transportation" signs to the lower level baggage claim area. Exit the building, cross the street & look for the Avis Car Rental shuttle bus. If the bus is not waiting then proceed to the courtesy phone and dial Avis Car Rental. International Terminal: (services International based carriers) Upon arrival, follow the "Ground Transportation" signs to the lower level baggage claim area. Exit the building, cross the street & look for the Avis Car Rental shuttle bus. If the bus is not waiting then proceed to the courtesy phone and dial Avis Car Rental. TIME Please allow 7 minutes for bus ride from closest terminal to the counter, 11 minutes for bus ride from the farthest terminal. DISTANCE From terminal to car lot: 1.8 miles Local renters go to car lot. WALK_UP RENTERS: Follow airport signs for Rental Car Return which will lead to the Rental Car Campus. The Avis Car Rental lot is located on the northeast corner of the Airport along Lucas Drive.

Drop-off Instructions

Airport Terminal Instructions IMPORTANT - Note - no rental car desks inside the terminals. COUNTER: **Airline Passengers** Evans Terminal: (services all other airlines, Air Canada, American, United, Lufthansa, US, Southwest, Spirit, Frontier, Jet Blue, Air Tran and Royal Jordanian). Upon arrival, follow the "Ground Transportation" signs to the lower level baggage claim area. After collecting luggage follow the terminal signs to the 1st floor up to the "Walkway to Ground Transportation" where the Avis courtesy bus will be waiting to take you to the Avis rental counter located on airport property at the Rental Car Campus. If the bus is not waiting then proceed to the courtesy phone and dial Avis Car Rental. The McNamara (Delta Terminal): services Delta and Air France. Upon arrival, follow the "Ground Transportation" signs to the lower level baggage claim area. Exit the building, cross the street & look for the Avis Car Rental shuttle bus. If the bus is not waiting then proceed to the courtesy phone and dial Avis Car Rental. International Terminal: (services International based carriers) Upon arrival, follow the "Ground Transportation" signs to the lower level baggage claim area. Exit the building, cross the street & look for the Avis Car Rental shuttle bus. If the bus is not waiting then proceed to the courtesy phone and dial Avis Car Rental. TIME Please allow 7 minutes for bus ride from closest terminal to the counter, 11 minutes for bus ride from the farthest terminal. DISTANCE From terminal to car lot: 1.8 miles Local renters go to car lot. WALK_UP RENTERS: Follow airport signs for Rental Car Return which will lead to the Rental Car Campus. The Avis Car Rental lot is located on the northeast corner of the Airport along Lucas Drive.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 27 - 84 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

For local renters, you need to bring:

Full Driving License issued in United States

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
The rental counter must be notified at the time of rental that you plan to drive into Canada so the location can provide a Canadian Non-Resident Insurance Card (provided at no cost).

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 250

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.2 km from Detroit Airport

32.5 km from Coleman A. Young International Airport

Other Landmarks

25 km from New Center Area

25.8 km from Metropolitan United Methodist Church

25.9 km from GM World

FIND ME A CHEAP RENTAL
Map view of AVIS Store Location
coordinates: 42.237534314085 -83.329427989765

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 6.8 / 10 Average

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Mark Kathleen

    Detroit

    6 /10 Average

    Reviewed: Friday, January 31, 2025

    Average service, pickup was quite slow.
    Read More >

  • Carr Marshall

    Detroit

    4 /10 Average

    Reviewed: Friday, January 31, 2025

    The previous company was a disaster; this one is okay.
    Read More >

  • Maureen Ruskin

    Detroit

    4 /10 Average

    Reviewed: Friday, January 31, 2025

    Dissatisfied 1) Waited for a long time at the store, at least an hour of queuing and waiting to get the car (due to insufficient staff on site as I was told); almost late for my meeting. 2) Originally booked a Ford FOCUS for 324 RMB per day, but was told no similar cars were available; the closest was a DODGE at 110 USD per day, which is a huge difference. What’s the point of allowing customers to select models during booking if this is how orders are managed?
    Read More >

  • Audrey Salome

    Detroit

    6 /10 Average

    Reviewed: Friday, January 31, 2025

    I reserved an IMPALA, but got a Chrysler 300c at the store.
    Read More >

  • Cecil Cronin

    Detroit

    4 /10 Average

    Reviewed: Friday, January 31, 2025

    Almost got convinced to change to a different car. The price would have doubled.
    Read More >

  • Elton Croft

    Detroit

    4 /10 Average

    Reviewed: Friday, January 31, 2025

    Too slow, way too slow.
    Read More >

  • Daphne Lattimore

    Detroit

    8 /10 Very good

    Reviewed: Friday, January 31, 2025

    Overall, I am satisfied. They didn't push extra insurance. Initially booked a GPS, but later rented a WiFi device in China and downloaded Google Maps in advance, so I didn't need the GPS anymore. They refunded it directly when picking up the car. Returning the car was also very quick!
    Read More >

  • Tyrone Kelsen

    Detroit

    10 /10 Excellent

    Reviewed: Friday, January 31, 2025

    Very good, no upselling as commonly mentioned, there was a $200 deposit that was promptly refunded, charges were strictly according to the price on QEEQ website, no extra charges for car swaps as they arrange based on the same model.
    Read More >

  • Alan Harry

    Detroit

    8 /10 Very good

    Reviewed: Friday, January 31, 2025

    It was okay, just a bit slow.
    Read More >

  • Eve Walpole

    Detroit

    10 /10 Excellent

    Reviewed: Friday, January 31, 2025

    Very satisfied, issues can be effectively resolved!
    Read More >

  • Hubery Silas

    Detroit

    10 /10 Excellent

    Reviewed: Friday, January 31, 2025

    Very satisfied
    Read More >

  • Elroy Violet

    Detroit

    8 /10 Very good

    Reviewed: Friday, January 31, 2025

    Overall, the pick-up and drop-off service is convenient.
    Read More >

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