Apex, Queenstown City Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Apex - Queenstown City Information, Car hire Instructions & Policies

Address

26 Shotover St, Queenstown 9300

Telephone

(03) 442 8040 / 0800 531 111

Pick-up Instructions

Our Queenstown City branch is located at 26 Shotover Street, Queenstown, near the roundabout on the corner of Camp Street & Shotover Street. Please phone our toll free number 0800 531 111 if you require directions or assistance getting to the branch.

Drop-off Instructions

Please find a P15 parking space along Shotover Street - do not park in a loading zone or taxi park.Return the keys and parking ticket to our office at 26 Shotover Street, Queenstown.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -14:00	08:00 -14:00	08:00 -14:00	08:00 -14:00	08:00 -14:00	08:00 -14:00	08:00 -14:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full Driving License issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Please advise your interisland travel at the car rental company's counter.

Ferry Transportation: Allowed

Apex allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.5 km from Queenstown Airport

Hotels

0.5 km from Hotel St Moritz, Queenstown - MGallery Collection

0.6 km from Scenic Suites Queenstown

1.1 km from Copthorne Hotel & Apartments Queenstown Lakeview

Other Landmarks

1.3 km from Shotover River

FIND ME A CHEAP RENTAL

Map view of Apex Store Location

coordinates: -45.0312175 168.6581459

Guest Reviews

Total points： 7.9 / 10 Good

Vehicle condition: 5.0
Vehicle cleanliness: 4.6
Spaciousness: 5.2
Counter staff: 4.6
Pick-up location: 5.3
Drop-off location: 5.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

D.Pointon
Queenstown
6.7 /10 Average
Reviewed: Sunday, February 15, 2026
Nice compact car , good driving and fuel efficient - would have been good to have some extra tech in the car like a reverse camera, car play etc but other than that
Read More >
R.Baitaliuk
Queenstown
10 /10 Excellent
Reviewed: Sunday, February 15, 2026
Great staff, helped me with keeping my baggage and advised tour places to drive.
Read More >
Anonymous
Queenstown
8 /10 Very good
Reviewed: Sunday, February 15, 2026
Easy process, good prices, one of the few places that offered pickup from Queenstown town centre as opposed to airport. Would recommend.
Read More >
Anonymous
Queenstown
6.7 /10 Average
Reviewed: Sunday, February 15, 2026
Leftover food from previous rental still in the glove box.
Read More >
Anonymous
Queenstown
9 /10 Excellent
Reviewed: Sunday, February 15, 2026
Rude unhelpful personnel
Read More >
H.Bajpai
Queenstown
9.3 /10 Excellent
Reviewed: Sunday, February 15, 2026
Nice car, great service at booking and drop off location. Clean and spacious vehicle. After hours pick up for cars booked through Easyrentcars (or others) should be facilitated
Read More >
K.Lin
Queenstown
9.3 /10 Excellent
Reviewed: Sunday, February 15, 2026
Good: Staffs are good Bad: The interior didn't clean enough
Read More >
A.Hodge
Queenstown
6.7 /10 Average
Reviewed: Sunday, February 15, 2026
The counter staff at Apex was unhelpful, rude and very short with us. She didn't check the car with us, just told us where it was. The car we received was from 2011, the bumper was dislodged and had to be snapped back into place, the inside panel casing around the seatbelt repeatedly had to be pushed back together. The radio in the car would not connect to my phone.
Read More >
Gopikrishn
Queenstown
9.7 /10 Excellent
Reviewed: Sunday, February 15, 2026
It’s a smooth experience, Apex offer free Airport pickup and drop off service. Very professional service
Read More >
Laura Larkin
Queenstown
6 /10 Average
Reviewed: Sunday, February 15, 2026
Read More >
Asa Peg
Queenstown
6 /10 Average
Reviewed: Sunday, February 15, 2026
Read More >
Truda Jones
Queenstown
10 /10 Excellent
Reviewed: Sunday, February 15, 2026
Very patient, provided onsite guidance on how to attach snow chains.
Read More >
Lionel Johnson
Queenstown
6 /10 Average
Reviewed: Sunday, February 15, 2026
Read More >
Judith Gracie
Queenstown
6 /10 Average
Reviewed: Sunday, February 15, 2026
Read More >
Astrid Owen
Queenstown
10 /10 Excellent
Reviewed: Sunday, February 15, 2026
The explanation was detailed, ensuring I could handle driving a right-hand drive.
Read More >

More Apex Car hire Locations in Queenstown

Queenstown Airport

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Where is the Car hire Store Location?

26 Shotover St, Queenstown 9300

What is the Telephone Number?

(03) 442 8040/ 0800 531 111

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please find a P15 parking space along Shotover Street - do not park in a loading zone or taxi park.Return the keys and parking ticket to our office at 26 Shotover Street, Queenstown.

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver Age Requirements for this Car hire Store?

21 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation
The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.
For local renters, you need to bring:

Full Driving License issued in New Zealand

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
6.5 km from Queenstown Airport
Hotels
0.5 km from Hotel St Moritz, Queenstown - MGallery Collection
0.6 km from Scenic Suites Queenstown
1.1 km from Copthorne Hotel & Apartments Queenstown Lakeview
Other Landmarks
1.3 km from Shotover River

Apex, Queenstown City Car hire

Apex - Queenstown City Information, Car hire Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Cross Islands

Conditional:

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Apex Car hire Locations in Queenstown

Where is the Car hire Store Location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver Age Requirements for this Car hire Store?

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Hotels

Other Landmarks