Autounion, Dubai Airport Terminal Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Autounion - Dubai Airport Terminal Information, Car hire Instructions & Policies

Address

Dubai International Airport, UAE

Telephone

00971545004055

Pick-up Instructions

The Autounion - Dubai Airport Terminal car hire location is in terminal

The Autounion - Dubai Airport Terminal car hire staff will Initiatived provide a fixed-pickup service and no need to contact

Meet & Greet: Our representative will meet you in arrivals with an autoUnion sign and car will be handover in airport arrival parking A1 zone 2 . Once you arrive please call : 00971545004055

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 70 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

GCC Driving License

GCC Nationals, which includes the countries of Bahrain, Kuwait, Oman, Saudi Arabia and UAE， must provide their valid GCC Driving Licence.

Original driving licence + UAE IDP

Customers from the following countries can drive in the United Arab Emirates without an International Driving Permit (IDP): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland and United States of America.All other customers must present a valid International Driving Permit together with their national driver's licence at the time of the rental.

Original driving licence + UAE Embassy Authentication

For Korean, Japanese, Turkish and Greek nationals an approved translation of their Driving Licence done by the relevant Embassy or Mission is required

For local renters, you need to bring:

Full Driving License issued in United Arab Emirates

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 1000000000/day

capped at EUR 1000000000

Additional driver

Note that all drivers must provide their valid documentation.

EUR 3/day

capped at EUR 15

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 3/day

capped at EUR 15

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 3/day

capped at EUR 15

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 3/day

capped at EUR 15

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 km from Dubai Airport

44.1 km from Dubai World Central - Al Maktoum International Airport

Railway Stations

3.1 km from Al Qiyadah Station

3.7 km from Dubai Healthcare City Station

3.7 km from Creek Station

Hotels

3.8 km from Lotus Grand Hotel

49.7 km from Bab Al Shams Desert Resort and Spa

Other Landmarks

5.8 km from Al Bastakiya

6.7 km from Heritage Village

9.9 km from The Dubai Fountain

FIND ME A CHEAP RENTAL

Map view of Autounion Store Location

coordinates: 25.24977433 55.35308787

Guest Reviews

Total points： 2.0 / 10 Poor

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Judy Dunbar
Dubai
2 /10 Poor
Reviewed: Friday, November 22, 2024
The car rental experience with Auto Union in Dubai was extremely poor. The app stated that there would be a person holding a sign at the airport for pick-up, but upon arrival, there was no one in sight. When I called the rental company, my first call went unanswered. It wasn't until my second call that I was told someone would come to pick me up. The person who came to pick me up could not speak English clearly and asked me to contact him via WhatsApp. We finally met more than an hour later than the scheduled time. Additionally, besides the 2400 AED deposit, I was charged an extra 640 AED for the car rental, even though I had already prepaid through the app. The fuel tank only had two marks of fuel when I received the car, and I wasn't informed about refueling requirements until I persistently inquired via WhatsApp. Very unprofessional. When it was time to return the car, we had agreed on a time of 8 PM at the airport parking lot, but the person was almost an hour late and also had poor English communication skills. On March 27, I noticed during reimbursement that the rental company had charged an additional 26 AED to my credit card on March 24 without any notice. The charge was under the name Golden Key Rent a Car, which did not match the company name. Terrible experience!
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Nat Henrietta
Dubai
2 /10 Poor
Reviewed: Friday, November 22, 2024
Do not choose this car rental company. First, we booked a car pick-up at midnight, but they didn't arrive until 3 AM and didn't answer our calls in the meantime. Our whole family helplessly waited at the airport, and we finally completed the procedures after 4 AM. Second, we had already paid the rental fee through the platform, but the rental company forced us to pay again on site or they wouldn't give us the car. It's been over a month, and we haven't been refunded yet. Third, the deposit was supposed to be a pre-authorization hold, but they charged it directly, leading to credit card repayments. They also failed to refund it within the promised time and still haven’t done so. Fourth, they charged us for traffic violations and service fees without providing any receipts. Fifth, the provided vehicle did not match the booked model, and the one we got was cheaper, but they did not refund the price difference.
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