Hertz, Dubai Airport Car hire

3% OFF

Best price car hire
Address
Pick-up
Drop-off
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Dubai Airport Information, Car hire Instructions & Policies

Address

DUBAI AIRPORT,TERMINAL 1,0000,AE

Telephone

+97180043789 / +97142245222

Pick-up Instructions

The Hertz - Dubai Airport car hire location is in terminal

You can walk to the counter of Hertz - Dubai Airport car hire.

The Hertz office is located in the Airport Terminal 1 arrivals area. If you arrive at terminal 3, please follow instructions to desk. For all rental pick-ups or returns at Dubai Airport, an additional 50 AED parking fee applies. Please pay this fee at the counter.

Drop-off Instructions

Please contact branch in advance for drop-off. Terminal 1: return vehicles to A2 parking lot. Terminal 3: return vehicles to parking lot outside terminal. Call branch if needed. For all rental pick-ups or returns at Dubai Airport, an additional 50 AED parking fee applies. Please pay this fee at the counter.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

GCC Driving License

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full Driving License issued in United Arab Emirates

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AED 37/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Hertz vehicles cannot be driven and/or dropped off outside the United Arab Emirates and must not be taken by boat or otherwise off the continent.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

AED 3000-5000 for other car models.

AED 3000 for ,

AED 5000 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 km from Dubai Airport

45.2 km from Dubai World Central - Al Maktoum International Airport

Railway Stations

3.5 km from Al Qiyadah Station

5 km from Creek Station

5.5 km from Dubai Healthcare City Station

Hotels

5.6 km from Lotus Grand Hotel

50.5 km from Bab Al Shams Desert Resort and Spa

Other Landmarks

7.6 km from Al Bastakiya

8.5 km from Heritage Village

11.6 km from The Dubai Fountain

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 25.251727 55.372545

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 0.7
Vehicle cleanliness: 0.6
Spaciousness: 0.6
Counter staff: 0.6
Pick-up location: 0.6
Drop-off location: 0.6
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

G.Alotaibi
Dubai
7.7 /10 Good
Reviewed: Saturday, January 3, 2026
they cur around 900 DRH from my Credit card becuse there is traffic violation and ii need official documents from traffic police
Read More >
M.Easterbrook
Dubai
8 /10 Very good
Reviewed: Saturday, January 3, 2026
Only issue was car read low tyre pressure on pick-up. i had to get the tyres pumped up when stopped at a fuel station. Hertz did not honour the EasyCar value, and had me pay a larger number. The original number they quoted was excessive, and was a holiday changer. Thankfully they released the car to me at a better rate, but still more than agreed in the EasyCar terms.
Read More >
K.Alsaif
Dubai
8.7 /10 Very good
Reviewed: Saturday, January 3, 2026
Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.
Read More >
Anonymous
Dubai
9.7 /10 Excellent
Reviewed: Saturday, January 3, 2026
Quite busy but rental draw and return went smoothly.
Read More >
James Whitman
Dubai
4 /10 Average
Reviewed: Saturday, January 3, 2026
Read More >
Rex Hearst
Dubai
4 /10 Average
Reviewed: Saturday, January 3, 2026
Read More >
Tom Cotton
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
The shop was easy to find, and they did not aggressively push insurance. It was convenient to pick up the car. I rented a Prado and they charged a 5000 AED deposit, not sure when it will be refunded.
Read More >
Sally Austin
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
I've always used Hertz. It's very good and convenient, though the procedures in Dubai are a bit cumbersome.
Read More >
Annabelle Robeson
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Excellent customer service
Read More >
Jacob Jennings
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Pretty good
Read More >
Hubery Silas
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
The car rental company is very good.
Read More >
Bradley Commons
Dubai
8 /10 Very good
Reviewed: Saturday, January 3, 2026
The staff were very friendly and helpful.
Read More >
Nelson Jerry
Dubai
8 /10 Very good
Reviewed: Saturday, January 3, 2026
Good service
Read More >
Ida Wat
Dubai
8 /10 Very good
Reviewed: Saturday, January 3, 2026
The counter staff were okay, but the personnel handing over the car were average.
Read More >
Joshua Stone
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Pickup was smooth, just showed the booking number.
Read More >
Miranda III.
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
The airport store is very small, with only two people attending to customers. We waited for about 20 minutes before our turn. The service attitude was great and explained everything clearly. Some of the add-ons we initially planned to purchase were suggested with better alternatives by the staff. Amazing!
Read More >
Webster Benedict
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
The service attitude is great.
Read More >
Alger Constance
Dubai
6 /10 Average
Reviewed: Saturday, January 3, 2026
Read More >
Sandy Madge
Dubai
2 /10 Poor
Reviewed: Saturday, January 3, 2026
Read More >
Sam Dewar
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Not a long wait, acceptable
Read More >
Rosalind Black
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Almost no queue, very nice service
Read More >
Elizabeth Longfellow
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Great service attitude, and the car was in excellent condition!
Read More >
Iris Gallup
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Very good
Read More >
Una Coleridge
Dubai
2 /10 Poor
Reviewed: Saturday, January 3, 2026
Read More >
Winni Veblen
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Satisfactory
Read More >
Cora Hume
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Very satisfied
Read More >
Hazel Cook
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Very satisfied
Read More >
Erin Cissie
Dubai
8 /10 Very good
Reviewed: Saturday, January 3, 2026
Pretty good
Read More >
Maureen Ruskin
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Very satisfied
Read More >
Beacher Eve
Dubai
2 /10 Poor
Reviewed: Saturday, January 3, 2026
Read More >
Leo Tours
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Good
Read More >
Darlene Leopold
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Pretty good
Read More >
Blanche Poe
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Overall satisfied with the service
Read More >
Elton Croft
Dubai
8 /10 Very good
Reviewed: Saturday, January 3, 2026
It's acceptable.
Read More >
Payne Camilla
Dubai
6 /10 Average
Reviewed: Saturday, January 3, 2026
Read More >
Duke Jean
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Satisfied
Read More >
A.Eldebsy
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Outstanding service
Read More >
Hayden Johnson
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Excellent
Read More >
Ferdinand Bart
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Pretty good
Read More >
Tina Judd
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
It was okay. Surprisingly, the Accord didn't have automatic headlights. I got fined 900 for not turning on the headlights after leaving the airport at night.
Read More >
Webster Benedict
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Good. Very patient.
Read More >
nv
Dubai
8 /10 Very good
Reviewed: Saturday, January 3, 2026
Good car, it just too much time for the pickup. Considering it was too late at night , a bit faster to get the car would have been great.
Read More >
Benedict Buck
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Excellent
Read More >
Myron Hewlett
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
The car rental process is very convenient, quick, and hassle-free.
Read More >
Ogden Gard(i)ner
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Excellent service, customer support is always online.
Read More >
Aurora Kell(e)y
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Professional, smooth, and well-coordinated.
Read More >
Quinn Dickey
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Overall, pretty good.
Read More >
Sara Bartholomew
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Pretty good.
Read More >
Gail Benjamin
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
The car was in excellent condition, and the service was great! Make sure to record a video of any minor scratches when picking up the car—it will be helpful when returning it.
Read More >
Paul Jerome
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Great experience, pickup and return were very smooth. The staff were friendly! Bonus points for the car supporting CarPlay.
Read More >
Benson Beaufort
Dubai
8 /10 Very good
Reviewed: Saturday, January 3, 2026
Not bad.
Read More >
Beatrice Daisy
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Very satisfied.
Read More >
Gemma Shaw
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Pretty good.
Read More >
Caesar Dunlop
Dubai
6 /10 Average
Reviewed: Saturday, January 3, 2026
Read More >
Aurora Rhodes
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Good service.
Read More >
Geoffrey Fanny
Dubai
6 /10 Average
Reviewed: Saturday, January 3, 2026
Read More >
Ida Wat
Dubai
8 /10 Very good
Reviewed: Saturday, January 3, 2026
It's fine.
Read More >
Moses Mark
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Perfect
Read More >
Ralap Fast
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Everything was great!
Read More >
Debby Dierser
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Overall service is satisfactory.
Read More >
Andre Isabel
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Very satisfied
Read More >
Linda Nancy
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Very good, after completing the paperwork at the airport counter, you can directly go to the office in the parking lot to pick up the car.
Read More >
Joshua George
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Very good, probably because it wasn't a holiday. There was no queue and the process went smoothly. Bought insurance in the store at a relatively low price, and the vehicle was upgraded to a Toyota CH-R hybrid. Easy to drive and fuel-efficient. No need to clean the car when returning it (it was fairly clean). Really like Hertz!
Read More >
Myron Hewlett
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
The service was very good.
Read More >
George Anthony
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Friendly staff with smooth English communication.
Read More >
Blake Morton
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Very satisfied
Read More >
Sara Bartholomew
Dubai
8 /10 Very good
Reviewed: Saturday, January 3, 2026
Great service.
Read More >
Crystal Service
Dubai
8 /10 Very good
Reviewed: Saturday, January 3, 2026
The efficiency of pick-up and drop-off services was good. While I understand the rule for replacement within the same car category, being forced to accept a downgrade without a price reduction is unreasonable and shows a lack of contractual awareness.
Read More >
Xenia Browne
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Pretty good. Worth renting from here.
Read More >
Anonymous
Dubai
10 /10 Excellent
Reviewed: Saturday, January 3, 2026
Satisfied
Read More >