Hertz, Union Station Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Union Station Information, Car hire Instructions & Policies

Address

800 N ALAMEDA ST

Telephone

+12136251034

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

This location does not allow one way rental returns. The nearest location that will accept a one way rental return is the Downtown Marriott, 333 South Figueroa Street, which is approximately 1 mile away. There is not a Hertz location at the amtrak, you will need to use the direct dial phone located right next to the ticketing windows. Call the servicing location to arrange for pickup or delivery of their vehicle. There is a Hertz sign near the phone.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -17:00	08:00 -17:00	09:00 -12:00	CLOSED	08:00 -17:00	08:00 -17:00	08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

For local renters, you need to bring:

Full Driving License issued in United States

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 16.99/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 13.5/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 13/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 13/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 13/day

capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

20.2 km from Los Angeles Airport

27.9 km from Whiteman Airport

Railway Stations

0.2 km from Union Station

1.5 km from Pershing Square (LACMTA Station)

2.1 km from 7th St/Metro Center

Hotels

1 km from Kawada Hotel

1.2 km from Omni Los Angeles Hotel at California Plaza

1.3 km from Downtown Luxury Condos by Barsala

Other Landmarks

0.7 km from Chinatown

8.3 km from Paramount Studios

9.7 km from Capitol Records Building

FIND ME A CHEAP RENTAL

Leaflet

Map view of Hertz Store Location

coordinates: 34.055706 -118.237562

Guest Reviews

Total points： 6.0 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Janice Christy
Los Angeles
10 /10 Excellent
Reviewed: Saturday, March 29, 2025
They gave me a few dollars off on the spot, not sure why and don't really care, saving money is good. Pick-up and drop-off were both very quick.
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Chad Kipling
Los Angeles
10 /10 Excellent
Reviewed: Saturday, March 29, 2025
Great
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Dean Humphr(e)y
Los Angeles
4 /10 Average
Reviewed: Saturday, March 29, 2025
At Union Station, an Indian staff member was rude, leaving me aside while constantly being attentive to other customers, showing clear signs of discrimination. After waiting patiently for over an hour and loudly asking 'why?' did he finally give me the keys. The car was not the one I reserved, and the seats were a bit dirty. It was a bad experience!
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Irene London
Los Angeles
10 /10 Excellent
Reviewed: Saturday, March 29, 2025
The parking and rental locations are very easy to find. I rented the lowest tier Lechi, but it was unavailable later. They upgraded me to a higher tier model. They were really friendly.
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Linda Nancy
Los Angeles
2 /10 Poor
Reviewed: Saturday, March 29, 2025
Couldn't get the car at all. Paid in full, but the staff at the store said there were no cars available. It delayed my trip and ruined my mood.
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April Daniel
Los Angeles
2 /10 Poor
Reviewed: Saturday, March 29, 2025
We encountered a very rude store service employee who had a terrible attitude. He clearly had cars available but refused to rent one to us, making us wait for an hour until another supervisor-like person came to assist us. During this time, we could hear him mumbling about wanting Thanksgiving off.
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Abner Timothy
Los Angeles
4 /10 Average
Reviewed: Saturday, March 29, 2025
Was told no cars were available upon pickup and had to wait at least 7 hours. The staff at Los Angeles Union Station were very rude. However, the hotel staff at The LA Hotel were excellent.
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Theobald Chapman
Los Angeles
10 /10 Excellent
Reviewed: Saturday, March 29, 2025
Not bad, the process was quite fast, but there's usually only one person at the counter, so you have to queue up.
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Constance Antoinette
Los Angeles
2 /10 Poor
Reviewed: Saturday, March 29, 2025
No cars available
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