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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1776658060
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1776658060
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Alamo, Mackay - Airport Car hire

Alamo 200+ ratings, 1 reviews

Mackay, Queensland, Australia

10.0 / 10 Excellent

Alamo - Mackay - Airport Information, Car hire Instructions & Policies

Address

IN TERMINAL BOUNDARY ROAD, MACKAY, 4740, QLD, Queensland

Telephone

749985799

Pick-up Instructions

The Alamo - Mackay - Airport car hire location is in terminal

You can walk to the counter of Alamo - Mackay - Airport car hire.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -21:00
07:30 -22:00
07:30 -22:00
07:30 -22:30
07:30 -22:30
08:00 -19:00
08:00 -19:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 23.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 3 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Churchill Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Bruny Island, Phillip Island, Tasmania
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Magnetic Island, Rottnest Island, Long Island, Mornington Island, Mariah Island, Cockatoo Island

Excess

Collision Damage Waiver Excess differs by car model:

USD 4400 for Ford Puma,Chevrolet Beat,Peugeot 208,Skoda Octavia,

USD 5000 for Kia Sportage,Bmw 5 Series,

AUD 5200-6200 for other car models.

AUD 5200 for Fiat Pulse Audace,

AUD 5700 for Kia Sorrento,

AUD 5200 for Ford Puma,Kia Niro Hybrid,Kona,Chevrolet Beat,Peugeot 208,Toyota Yaris Cross Gx,Toyota Camry,Skoda Octavia,Bmw 5 Series,Toyota Corolla,Fiat Pulse Audace,Kia Niro,Kia Sportage,Chevrolet Spark,Mercedes C-class,Corolla Sedan Hybrid-hybrid,Toyota Corolla,Mitsubishi Outlander,To Be Determined At Pickup,

AUD 5700 for Kia Sorrento,Hiace 12 Seats,Mitsubishi Eclipse Cross,

AUD 6200 for Mini Cooper Countryman,Chevrolet Suburban,Volkswagen Touareg-4wd,Special,

AUD 1650 for Ford Puma,Kia Niro Hybrid,Kona,Chevrolet Beat,Toyota Yaris Cross Gx,Chevrolet Groove,Toyota Camry,Skoda Octavia,Bmw 5 Series,Toyota Corolla,Fiat Pulse Audace,Kia Sportage,Mercedes C-class,Corolla Sedan Hybrid-hybrid,Toyota Corolla,

AUD 2200 for Kia Sorrento,Kia Niro,Dodge Caravan,Skoda Kodiaq,Hiace 12 Seats,Mitsubishi Outlander,Mitsubishi Eclipse Cross,To Be Determined At Pickup,

AUD 3300 for Opel Mokka,Cubic Metre Van,Iveco Daily,Volkswagen Touareg-4wd,Tesla Model 3,Special,

Theft Insurance Excess differs by car model:

AUD 5200 for Ford Puma,Kia Niro Hybrid,Kona,Chevrolet Beat,Peugeot 208,Toyota Yaris Cross Gx,Toyota Camry,Skoda Octavia,Bmw 5 Series,Toyota Corolla,Fiat Pulse Audace,Kia Niro,Kia Sportage,Chevrolet Spark,Mercedes C-class,Corolla Sedan Hybrid-hybrid,Toyota Corolla,Mitsubishi Outlander,To Be Determined At Pickup,

AUD 5700 for Kia Sorrento,Hiace 12 Seats,Mitsubishi Eclipse Cross,

AUD 6200 for Mini Cooper Countryman,Chevrolet Suburban,Volkswagen Touareg-4wd,Special,

AUD 5200-6200 for other car models.

Third Party Liability Insurance Excess differs by car model:

AUD 5700 for Kia Sorrento,Hiace 12 Seats,Mitsubishi Eclipse Cross,

AUD 6200 for Mini Cooper Countryman,Chevrolet Suburban,Volkswagen Touareg-4wd,Special,

AUD 5200-6200 for other car models.

AUD 5200 for Ford Puma,Kia Niro Hybrid,Kona,Chevrolet Beat,Peugeot 208,Toyota Yaris Cross Gx,Toyota Camry,Skoda Octavia,Bmw 5 Series,Toyota Corolla,Fiat Pulse Audace,Kia Niro,Kia Sportage,Chevrolet Spark,Mercedes C-class,Corolla Sedan Hybrid-hybrid,Toyota Corolla,Mitsubishi Outlander,To Be Determined At Pickup,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Mackay Airport

Hotels

0.5 km from ibis Mackay

1.7 km from Econo Lodge Beachside

2.6 km from Shamrock Gardens Motel

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: -21.172736 149.182427

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 10.0 / 10 Excellent

  • Vehicle condition: 10.0
  • Vehicle cleanliness: 10.0
  • Spaciousness: 10.0
  • Counter staff: 10.0
  • Pick-up location: 10.0
  • Drop-off location: 10.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • Kara

    Mackay

    10 /10 Excellent

    Reviewed: Sunday, March 2, 2025

    excellent customer service from the gentleman in Mackay
    Read More >

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