Budget, Melbourne Southern Cross Car hire

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Budget - Melbourne Southern Cross Information, Car hire Instructions & Policies

Address

Unit 28, 99 Spencer St

Telephone

03 9206 2333 / F0396000122

Pick-up Instructions

Please find the location using navigation. The branch is located in an obvious location in downtown.

Drop-off Instructions

Please find the location using navigation. The branch is located in an obvious location in downtown.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -16:30 08:00 -12:00	07:30 -16:30 08:00 -12:00	08:00 -12:00	08:00 -12:00	07:30 -16:30 08:00 -12:00	07:30 -16:30 08:00 -12:00	07:30 -16:30 08:00 -12:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 29 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Full Driving License issued in Australia

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

Budget Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law(e.g. copy of utilities bill, phone bill).

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Churchill Island

Customers can travel to Phillip Island by land for free. Cars are not allowed on the Ferries.

Must-not:

Taking rental cars to following islands is not allowed：
Gove Peninsula, Fraser Island, Groote Eylandt, Tiwi Island, Tasmania, Kangaroo Island, Bruny Island, Mariah Island, Mornington Island, Magnetic Island

Cross-island can only be obtained after the vehicle has been signed with a written authorization from Budget. Note: You are asked to acknowledge the changes in the terms and conditions of the location. Under no circumstances will the locationship be responsible for the cost of rescue accommodation and travel expenses due to the remoteness of Bruni Island and the cost of delaying the rescue.

Excess

Collision Damage Waiver Excess:

EUR 4392.46

Theft Insurance Excess:

EUR 4392.46

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 km from Melbourne City Heliport

11.1 km from Essendon Airport

19 km from Melbourne Airport

Railway Stations

0.2 km from Southern Cross Station

0.8 km from Flagstaff Train Station

1.5 km from Flinders Street Station

Hotels

0.2 km from Quest Docklands

0.2 km from Readyset on Spencer

0.2 km from Stunning Apartments Southern Cross

Other Landmarks

1.5 km from Federation Square

FIND ME A CHEAP RENTAL

Map view of Budget Store Location

coordinates: -37.8166317 144.9505333

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 2.1
Vehicle cleanliness: 2.1
Spaciousness: 2.0
Counter staff: 2.0
Pick-up location: 1.8
Drop-off location: 1.8
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

R.Kuus
Melbourne
9 /10 Excellent
Reviewed: Tuesday, November 26, 2024
SOuthern Cross Station Parking Garage was really full when I brought the car back. Furthermore the rental location is in the main hall according to google maps, while the location is in the coach terminal. Employee on collection gave a bit uncomfortable feeling. Lot of explanation about things I already figured out.
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Anonymous
Melbourne
9 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Car they gave me was not a hybrid so that’s a bit disappointing, the girl on the counter felt sorry for me she tried to do something for me but can’t which I understand, so I didn’t really get what I paid for
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E.Hart
Melbourne
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
They are helpful and very clear when i asked some of my difficulties
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Lester Melville
Melbourne
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
The pick-up and drop-off locations are clearly marked and easy to find. The procedures are simple and quick, and the service attitude is quite good. It offers better value for money compared to Apex. Our booked Cruze was upgraded for free to a Mitsubishi ASX. Although both are in the same category, an SUV is more suitable for some gravel sections on the Great Ocean Road and in the National Forest Park. The deposit required for car rental is relatively high (2,500 AUD). As it has not yet been refunded, this part of the review is currently unavailable.
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Ternence Theresa
Melbourne
6 /10 Average
Reviewed: Tuesday, November 26, 2024
Fairly organized, but lacks Chinese instructions, hence the low rating.
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Audrey Salome
Melbourne
2 /10 Poor
Reviewed: Tuesday, November 26, 2024
The office was closed and no one was there when it was time to pick up the car.
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Peter Wallace
Melbourne
8 /10 Very good
Reviewed: Tuesday, November 26, 2024
Queue time was quite long, but acceptable.
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Xavier Wright
Melbourne
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
They arranged a car of the same class very quickly.
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Dana Frank
Melbourne
8 /10 Very good
Reviewed: Tuesday, November 26, 2024
Picked up the car in downtown Melbourne. Not difficult to find.
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Jocelyn Wild
Melbourne
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
The staff were very friendly and patient. They clearly explained the terms and rules, provided a map to collect the car, and confirmed twice that we had the parking lot exit card. They also explained the insurance issues very clearly. During the car inspection, they marked any issues on the car.
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Brandon Ivan
Melbourne
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Very fast and convenient
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Agnes Powell
Melbourne
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
The staff was very friendly and provided detailed explanations.
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Novia Wodehous
Melbourne
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
The car rental company was very professional and friendly. However, they did not accept the insurance we purchased domestically. In case of any vehicle accident or scratch, they will directly deduct 5000 AUD for repairs. This is something to be aware of. Fortunately, we didn't encounter any issues, but if something happens, claiming this 5000 AUD through domestic insurance could be very troublesome!
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Tiffany Carl
South Melbourne
6 /10 Average
Reviewed: Tuesday, November 26, 2024
Would be better if the same car could be arranged again.
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