MEX, Monterrey Airport Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

MEX - Monterrey Airport Information, Car hire Instructions & Policies

Address

AEROPUERTO INTERNACIONAL DE MONTERREYZona de Arrendadoras, Local 11

Telephone

+523346242114 / +523346242114

Pick-up Instructions

The MEX - Monterrey Airport car hire location is in terminal

You can walk to the counter of MEX - Monterrey Airport car hire.

After collecting your luggage, please proceed to the car rental area where you will find the Mex Rent-A-Car booth. An uniformed Mex Rent-A-Car agent will arrange the shuttle to pick you up and drive you to our main office to collect your vehicle. Mex Rent-A-Car shuttles are blue with the Mex Rent-A-Car logo. You can also dial +52-33-4170-8243 for additional information. if you need to report any issue at pickup or during the rental frame time，pls contact Mex customer service team at +52-3346242114or at customer.care@mexrentacar.com

Drop-off Instructions

Please return the vehicle to the car rental store. A free shuttle will then bring you back to the airport.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 13.57 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full Driving License issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

An additional charge will apply if crossing the US border. For additional details please ask counter agents about U.S. Insurance (USI).

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1300-1660 for Ceed Ford Puma,

USD 700-1350 for Fiat Palio,

USD 1900-2500 for Toyota RAV4,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Description Not Available,

USD 700-1400 for Renault Clio Hb Ac,

USD 1800-1850 for Skoda Octavia,

USD 1000-6100 for Y Volvo Xc60,

USD 1770 for Bmw 3 Series,

USD 2800-4000 for Ford Galaxy,

USD 800-1600 for Chevrolet Aveo,

USD 1000-2200 for Nissan Qashqai,

USD 3800 for Toyota Sienna,

USD 850-4000 for Vw Caddy 7 Seats,

USD 700-3000 for Kia Picanto,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Nissan Sentra,

USD 1000-7600 for Chevrolet Suburban,

USD 1400-3000 for Vw Passat,

USD 1250-5200 for Volkswagen Tiguan Aut,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300,

USD 3800 for Ford Transit,

USD 2900 for Gm Spin Premier 18,

USD 1300 for Renault Twingo,

USD 2850 for Volkswagen Tiguan,

USD 1300-7600 for other car models.

Theft Insurance Excess differs by car model:

USD 1300-1660 for Ceed Ford Puma,

USD 700-1350 for Fiat Palio,

USD 1900-2500 for Toyota RAV4,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Description Not Available,

USD 700-1400 for Renault Clio Hb Ac,

USD 1800-1850 for Skoda Octavia,

USD 1000-6100 for Y Volvo Xc60,

USD 1770 for Bmw 3 Series,

USD 2800-4000 for Ford Galaxy,

USD 800-1600 for Chevrolet Aveo,

USD 1000-2200 for Nissan Qashqai,

USD 3800 for Toyota Sienna,

USD 850-4000 for Vw Caddy 7 Seats,

USD 700-3000 for Kia Picanto,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Nissan Sentra,

USD 1000-7600 for Chevrolet Suburban,

USD 1400-3000 for Vw Passat,

USD 1250-5200 for Volkswagen Tiguan Aut,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300,

USD 3800 for Ford Transit,

USD 2900 for Gm Spin Premier 18,

USD 1300 for Renault Twingo,

USD 2850 for Volkswagen Tiguan,

USD 1300-7600 for other car models.

Third Party Liability Insurance Excess differs by car model:

MXN for other car models.

USD for Ceed Ford Puma,

USD for Fiat Palio,

USD for Toyota RAV4,

USD for Suzuki Jimny,

USD for Description Not Available,

USD for Renault Clio Hb Ac,

USD for Skoda Octavia,

USD for Y Volvo Xc60,

USD for Bmw 3 Series,

USD for Ford Galaxy,

USD for Chevrolet Aveo,

USD for Nissan Qashqai,

USD for Toyota Sienna,

USD for Vw Caddy 7 Seats,

USD for Kia Picanto,

USD for Kia Soul,

USD for Nissan Sentra,

USD for Chevrolet Suburban,

USD for Vw Passat,

USD for Volkswagen Tiguan Aut,

USD for Jeep Wrangler,

USD for Toyota Hilux,

Third Party Liability Insurance Excess differs by car model:

USD for Ceed Ford Puma,

USD for Fiat Palio,

USD for Toyota RAV4,

USD for Suzuki Jimny,

USD for Description Not Available,

USD for Renault Clio Hb Ac,

USD for Skoda Octavia,

USD for Y Volvo Xc60,

USD for Bmw 3 Series,

USD for Ford Galaxy,

USD for Chevrolet Aveo,

USD for Nissan Qashqai,

USD for Toyota Sienna,

USD for Vw Caddy 7 Seats,

USD for Kia Picanto,

USD for Kia Soul,

USD for Nissan Sentra,

USD for Chevrolet Suburban,

USD for Vw Passat,

USD for Volkswagen Tiguan Aut,

USD for Jeep Wrangler,

USD for Toyota Hilux,

MXN for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 km from Monterrey International Airport

Hotels

18.1 km from Fiesta Inn Monterrey Fundidora

20.4 km from Antaris Cintermex

20.4 km from Holiday Inn Monterrey - Parque Fundidora

Other Landmarks

25.7 km from San Agustin

27.1 km from Aerocentro De Monterrey

FIND ME A CHEAP RENTAL

Map view of MEX Store Location

coordinates: 25.772128 -100.115968

Guest Reviews

Total points： 8.2 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Arno Harriman
Monterrey
10 /10 Excellent
Reviewed: Tuesday, March 17, 2026
The service attitude was very good, but they still tried to sell me insurance.
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Kim Bennett
Monterrey
2 /10 Poor
Reviewed: Tuesday, March 17, 2026
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Phil Adela
Monterrey
10 /10 Excellent
Reviewed: Tuesday, March 17, 2026
Satisfied
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Benson Beaufort
Monterrey
10 /10 Excellent
Reviewed: Tuesday, March 17, 2026
Great and convenient.
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Solomon
Monterrey
10 /10 Excellent
Reviewed: Tuesday, March 17, 2026
The price is the cheapest.
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Chloe Roland
Monterrey
8 /10 Very good
Reviewed: Tuesday, March 17, 2026
The overall service was excellent. I chose full insurance on the platform, so there was no need to purchase extra insurance in-store. However, it's a bit disappointing that it's rare to get the reserved car model.
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Rex Mike
Monterrey
6 /10 Average
Reviewed: Tuesday, March 17, 2026
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Claude Peter
Monterrey
10 /10 Excellent
Reviewed: Tuesday, March 17, 2026
MEX used to have paper contracts, but now they have switched to an electronic system. After hiring a new team of employees, the service quality has improved noticeably—there’s less of the unresponsive attitude from before. Processes are now clearer, and communication is more systematic. That said, the training for new employees still needs to be improved. When selecting a vehicle, you need to be extra cautious to avoid being 'downgraded.' For instance, if you book a Kia Forte, make sure you get at least an Omoda O5, Jetta, or Nissan Sentra; otherwise, it’s considered a downgrade, so be vigilant! If you reserve an MG, it’s common to be given an MG5 or a KIA K3 instead. And if you get an Omoda, don’t get too excited—the car usually has over 20,000 kilometers on it and may have some minor issues like low tire pressure (you may need to inflate them at a gas station), damaged in-car equipment (CarPlay might not work, backup cameras could malfunction), and more. If you can deal with these minor issues, go ahead with the rental; otherwise, you’ll need to request a replacement vehicle. In conclusion, stay patient and enjoy driving in Mexico!
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