Enterprise, Zagreb Downtown Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Enterprise - Zagreb Downtown Information, Car hire Instructions & Policies

Address

HOTEL WESTIN ZAGREB, ULICA IZIDORA KRSNJAVOGA 1, ZAGREB, 10000, HR

Telephone

+385994696338

Pick-up Instructions

Office located behind HOTEL WESTIN ZAGREB at Savska Cesta street.

Drop-off Instructions

Office located behind HOTEL WESTIN ZAGREB at Savska Cesta street.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -12:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of EUR 40 on all rental approximately.

Senior Driver Fee applies at 70 - 80 years old with charge of EUR 40 on all rental approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full Driving License issued in Croatia

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Show More Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland United Kingdom	EUR 20 per rental
Montenegro Bosnia and Herzegovina Albania Serbia Kosovo	EUR 50 per rental

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 600-3000 for other car models.

EUR 1440 for Ford Kuga,

EUR 640 for Renault Captur,Mystery Car,Renault Zoe,Citroen C3,Seat Ibiza,Peugeot Partner,Fiat Panda,Smart Fortwo,

EUR 960 for Ford Puma,Vw T-roc,Sandero Stepway,Renault Megane Cabrio,Fiat Tipo,Renault Megane,Skoda Octavia,

EUR 1440 for Fiat Talento,Peugeot Boxer,Hyundai Elantra,Ford Kuga,Fiat Ducato,Renault Kangoo,Volkswagen Passat,Volkswagen Vento,Ford Kuga,Renault Trafic,Volkswagen T6 Kombi,Kia Carens,Volkswagen Passat Variant,

EUR 1600 for Cupra Terramar,Toyota Hiace,Skoda Karoq Suv Aut,

EUR 2400 for Toyota Kluger,Tesla Model Y,Mercedes S Class,Ford Tourneo,Porsche Macan,C Class Convert,

EUR 5500 for Bmw X3,

Theft Insurance Excess differs by car model:

EUR 640 for Renault Captur,Mystery Car,Renault Zoe,Citroen C3,Seat Ibiza,Peugeot Partner,Fiat Panda,Smart Fortwo,

EUR 960 for Ford Puma,Vw T-roc,Sandero Stepway,Renault Megane Cabrio,Fiat Tipo,Renault Megane,Skoda Octavia,

EUR 1600 for Cupra Terramar,Toyota Hiace,Skoda Karoq Suv Aut,

EUR 2400 for Toyota Kluger,Tesla Model Y,Mercedes S Class,Ford Tourneo,Porsche Macan,C Class Convert,

EUR 2400 for Bmw X3,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.8 km from Zagreb Airport

Railway Stations

1 km from Glavni Kolodvor

1 km from Zagreb Central Station

5.4 km from Vrapce

Other Landmarks

0.3 km from Croatian State Archives In Zagreb

1 km from Lotrscak Tower

1 km from Zagreb Funicular

FIND ME A CHEAP RENTAL

Map view of Enterprise Store Location

coordinates: 45.807024 15.96626

Guest Reviews

Total points： 7.3 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Ingram Matthew
Zagreb
6 /10 Average
Reviewed: Friday, June 12, 2026
Read More >
Venus Wells
Zagreb
8 /10 Very good
Reviewed: Friday, June 12, 2026
The pick-up location in Zagreb is not far from the long-distance bus station, situated under a small hotel. It felt dubious at first, with such a big company having an office there, but it's legitimate. The staff were very thorough, and the car was parked in a nearby lot. Returning the car at Zagreb Airport was convenient. The inspection staff were extremely keen, quickly spotting any scratches and setting the compensation price, which felt like a money grab. However, the process was efficient and the staff were polite.
Read More >
Giles Geoffrey
Zagreb
4 /10 Average
Reviewed: Friday, June 12, 2026
Read More >
Harlan Law
Zagreb
6 /10 Average
Reviewed: Friday, June 12, 2026
Read More >
Abbott Nahum
Zagreb
10 /10 Excellent
Reviewed: Friday, June 12, 2026
The car pickup and return process was very efficient, and the service was good. No aggressive upselling of insurance.
Read More >
Anonymous
Zagreb
10 /10 Excellent
Reviewed: Friday, June 12, 2026
Enterprise is a great car rental company, and their pickup location is conveniently located next to a hotel.
Read More >

More Enterprise Car hire Locations in Zagreb

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Where is the Car hire Store Location?

HOTEL WESTIN ZAGREB, ULICA IZIDORA KRSNJAVOGA 1, ZAGREB, 10000, HR

What is the Telephone Number?

+385994696338

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Office located behind HOTEL WESTIN ZAGREB at Savska Cesta street.

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of EUR 40 on all rental approximately.

Senior Driver Fee applies at 70 - 80 years old with charge of EUR 40 on all rental approximately.

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License
EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.
For local renters, you need to bring:

Full Driving License issued in Croatia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
10.8 km from Zagreb Airport
Railway Stations
1 km from Glavni Kolodvor
1 km from Zagreb Central Station
5.4 km from Vrapce
Other Landmarks
0.3 km from Croatian State Archives In Zagreb
1 km from Lotrscak Tower
1 km from Zagreb Funicular

Enterprise, Zagreb Downtown Car hire

Enterprise - Zagreb Downtown Information, Car hire Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Paid:

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Enterprise Car hire Locations in Zagreb

Where is the Car hire Store Location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver Age Requirements for this Car hire Store?

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Other Landmarks