OK Mobility, Faro Airport Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

OK Mobility - Faro Airport Information, Car hire Instructions & Policies

Address

Edificio OK Rent a Car, Estrada do Aeroporto, Faro, 8005-146, Portugal

Telephone

(+351) 962 739 071

Pick-up Instructions

Exit the baggage claim area on your left Leave the airport at the third door that says saída exit” on your right (next to the “Costa Café”). Take as a reference the "Travellers Restaurant" on your right and walk straight until the signal "ZONA de CONCENTRAÇAO 02". Ahead you will see the bus stop, where you should wait for the "OK Mobility" Shuttle that will take you to the pick-up point of your car.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Portugal

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Show More Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Romania Slovakia Slovenia Spain Sweden United Kingdom Croatia	EUR 15 per day

In the event of cross-border crossing, the Lesser must contract (INT) Cross-border crossing supplement in order that passengers and vehicle are covered (as long as normal use is made and not contrary to traffic and circulation rules). The vehicle may not board or be transported on any vessel of transport, unless authentic prior authorisation has been sought, in writing, from the Lessor. Some of our vehicles are fitted with geolocators and if it is detected that the vehicle has gone beyond the permitted geographical area, it shall be considered a breach of the Contract and the Lessor may charge the Lessee for estimated damages and excess mileage, and this contract shall be terminated immediately for breach of contract on the part of the Lessee and the appropriate legal measures shall be taken. Limited Mileage for crossing-border: All other authorised territories: 300 km per day within the lease period, up to a maximum 3,000 km, 0.4EUR/KM is charged for exceeded mileage

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, Romania, Albania, United Kingdom

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100 for Peugeot108,

EUR 1100 for Fiat500,

EUR 1100 for Volkswagen Polo,

EUR 1100 for Fiat 500,

EUR 1100 for Peugeot 108,

EUR 1100 for Peugeot 208,

EUR 1400 for Volkswagen Golf,

EUR 1400 for Peugeot Rifter,

EUR 1400 for Seat Leon St,

EUR 1400 for Peugeot 2008,

EUR 1400 for Peugeot 308,

EUR 1400 for Volkswagen Passat,

EUR 1400 for Peugeot 3008,

EUR 1800 for Peugeot 3008,

EUR 1200 for Fiat500 Cabrio,

EUR 1800 for Opel Cabrio,

EUR 1400 for Citro?n Grand C4 Piccasso,

EUR 1400 for Peugeot Rifter Long,

EUR 1400 for Peugeot 5008,

EUR 1400 for Renault Espace,

EUR 1800 for Peugeot Traveller Long,

EUR 1800 for Renault Trafic,

EUR 4000 for Mercedes Clase S,

Theft Insurance Excess differs by car model:

EUR 1100 for Peugeot108,

EUR 1100 for Fiat500,

EUR 1100 for Volkswagen Polo,

EUR 1100 for Fiat 500,

EUR 1100 for Peugeot 108,

EUR 1100 for Peugeot 208,

EUR 1400 for Volkswagen Golf,

EUR 1400 for Peugeot Rifter,

EUR 1400 for Seat Leon St,

EUR 1400 for Peugeot 2008,

EUR 1400 for Peugeot 308,

EUR 1400 for Volkswagen Passat,

EUR 1400 for Peugeot 3008,

EUR 1800 for Peugeot 3008,

EUR 1200 for Fiat500 Cabrio,

EUR 1800 for Opel Cabrio,

EUR 1400 for Citro?n Grand C4 Piccasso,

EUR 1400 for Peugeot Rifter Long,

EUR 1400 for Peugeot 5008,

EUR 1400 for Renault Espace,

EUR 1800 for Peugeot Traveller Long,

EUR 1800 for Renault Trafic,

EUR 4000 for Mercedes Clase S,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 km from Faro Airport

Railway Stations

2.4 km from Faro Train Station

FIND ME A CHEAP RENTAL

Map view of OK Mobility Store Location

coordinates: 37.014425 -7.965911

Guest Reviews

Total points： 6.4 / 10 Average

Vehicle condition: 8.4
Vehicle cleanliness: 8.5
Spaciousness: 7.0
Counter staff: 4.7
Pick-up location: 3.8
Drop-off location: 5.7
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

A.Jones
Faro
7.7 /10 Good
Reviewed: Tuesday, November 26, 2024
Good service once we found the pick-up location
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Vaughan
Faro
2 /10 Poor
Reviewed: Tuesday, November 26, 2024
There was no one to collect us at the airport to take us to the hire car despite having been given our flight number. Airport information had no idea where to meet the driver and we were directed to several incorrect locations.
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C.McGinn
Faro
9.3 /10 Excellent
Reviewed: Tuesday, November 26, 2024
The biggest disappointment is not necessarily with OK Car Rentals, it's with the signing in the airport. WE could find the K+F (Kiss and Fly) zone as it's not signposted. We ended up at Parking zone 4 who directed us back to the main building and the covered area which we now understand is the K+F area. You need a better way to describe where the driver will be picking clients up from. Other than that everything was superb.
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Th 74
Faro
6.3 /10 Average
Reviewed: Tuesday, November 26, 2024
Ok
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Anonymous
Faro
6 /10 Average
Reviewed: Tuesday, November 26, 2024
Location super hard to find, and obligation to take their fucking insurance because my card was only “debit” card, while in France I never had ANY problem! Never again with this compagny !!!
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P.Barnes
Faro
9.3 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Great car and service.
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E.Ulmann
Faro
6.7 /10 Average
Reviewed: Tuesday, November 26, 2024
Charged 50 for late drop off, despite the flight being delayed and details provided to the company. Charged an extra driver fee at the counter despite having already paid on booking. Woman on desk was uncooperative and unhelpful.
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J.BECKER
Faro
4.3 /10 Average
Reviewed: Tuesday, November 26, 2024
Personnel qui profite de chaque occasion pour nous faire adhérer à des assurances qui sont déjà prises en compte avec le réseau VISA. L’hotesse nous force la main sinon nous ne pouvions retirer le véhicule
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D.Gibson
Faro
3 /10 Poor
Reviewed: Tuesday, November 26, 2024
Rip off
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Anonymous
Faro
5 /10 Average
Reviewed: Tuesday, November 26, 2024
Personnel très peu aimable. Aucun compréhension!!! Micro coup de portière d'un autre véhicule...300€...et j'ai fait un nettoyage complet du véhicule avant de le rentre! Je vous déconseille de continuer à travailler avec eux...
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S.Stoneman
Faro
6.7 /10 Average
Reviewed: Tuesday, November 26, 2024
Difficult to find the rep who then transported us in a minibus and the charges were not clear when we left, we were just told it would all be automatically processed.
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R.Flood
Faro
4.7 /10 Average
Reviewed: Tuesday, November 26, 2024
No obvious sign posting at the airport as to where to find the car rental. After wandering around for 40 minutes we bumped into another couple who were looking for the car rental also and eventually we found a driver who would bring us by minibus to the car rental centre a ten minute drive from the airport. The staff were very rude and unhelpful. We had already purchased additional insurance but they insisted we pay another 85 euro for insurance as my card would not accept a 1,100 euro hold. they would not let me use another card. They charged 108 euros for petrol and then also tried to charge 9 euro for an electronic toll rental. When asked what this was about she said it was Incase we wanted to use tolled roads. We explained we would be staying locally and then the lady said it was very unlikely we would need it. After one drive the toll bleeped giving us a 40 euro fine. Awful experience with many hidden extras. Never again.
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C.BRETON
Faro
7.7 /10 Good
Reviewed: Tuesday, November 26, 2024
Service déplorable à l'arrivée. Au bout d'une heure d'attente, nous avons du prendre un taxi et le payer 10€ de notre poche. Au comptoir une petite jeune mignone et sympathique mais inefficace au possible à répondre à nos questions. Et à la restitution autre problème : nous avons fait le plein comme convenu à Albuferia jusqu'au clic de la pompe malgré qu'il manquait une 1/2 barre. Le temps d'arrivée au bureau depuis albuféria, il manquait une barre complète. Il nous a donc été reproché de n'avoir faite le plein complet. On nous a donc laisser le choix de retourner compléter le réservoir ou de nous facturer 18€ d'essence en moins et 25€ de taxe supplémentaire. Sauf que le chauffeur devant nous emmener à l'aéroport ne souhaitait pas attendre donc il ne nous restait plus qu'à payer Par contre, les 10€ payés de ma poche à l'aller, personne ne m'a proposé de me les rembourser alors que cela n'était pas de notre faute !! Pour finir, très mécontente de vos prestations, je ne suis pas prête de recommencer à y faire appel.
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P.Donaldson
Faro
2 /10 Poor
Reviewed: Tuesday, November 26, 2024
Unfortunately ok rent a cars have once again cheated us out of money.the first time we booked with them included in the contract was a free additional driver.when we gat to collect the car they said it was your responsibility to provide this and we would have topay additional euros 50.we didn’t pay and made do with one driver .You eventually gave us a $50 credit to compensate for taxis. As we had $50 credit we booked again with yourselves 6-18th sept.we arrived at pickup point and no shuttle was waiting(another gentleman was also waiting) we phoned 2 times to spain to report this and eventually shuttle arrived.By the time we got to ok office it was after 10.00 and the lady insisted we pay€50 for late pickup even though we were waiting for shuttle before 10.00 so not our fault. The other gentle man also had to pay.l can honestly say l have never been served by such a rude unhelpful person before. When we returned the car it was checked over ,all ok Our credit card statement has just arrived and your charge for car hire is correct ,plus the50 euros out of hours which should not be charged,but also a charge for euros 90.57 which we have no idea about Ok rent a car is obviously a dishonest company and needs to be stopped from trading Please look into these claims as we would like these amounts refunded
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Anonymous
Faro
6.3 /10 Average
Reviewed: Tuesday, November 26, 2024
really bad experience, they charged me 200 euro per small paint spatter and then I've tried to contact them and they didn't replied. It took 2 months!
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Michal
Faro
9.3 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Są trochę dalej od lotniska, ale to nie stanowi problemu dla kogoś kto ma google Maps. Nie korzystałem z ich transferu. Jechałem pociągiem do Faro. Samochód w bardzo dobrym stanie.
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M khan
Faro
9 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Great car, great price
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A.Khan
Faro
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Great car great price
Read More >