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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6020851017
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6020851017
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Enterprise, Istanbul Airport Intl. Terminal Car hire

Enterprise 3000+ ratings, 22 reviews

Istanbul, Turkey

7.4 / 10 Good

Enterprise - Istanbul Airport Intl. Terminal Information, Car hire Instructions & Policies

Address

ISTANBUL AIRPORT, TAYAKADIN MH ULUBATLI HASAN CD, ISTANBUL, 34277, TR

Telephone

00902124653546

Pick-up Instructions

The Enterprise - Istanbul Airport Intl. Terminal car hire location is in terminal

You can walk to the counter of Enterprise - Istanbul Airport Intl. Terminal car hire.

Rental office is located in terminal. Shuttle service is not required. Our rental counter is located within the car rental facility inside the terminal building alongside other rental companies. Please follow signs for car rentals.

Drop-off Instructions

Please set your GPS to "Terminal Caddesi". Once you reach the airport area, please pay attention to the huge "Rent a Car Drop Point" sign. Follow the signs to the return parking.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 2 year's of license holding time: Volkswagen Polo, Renault Zoe Electric, Toyota Aqua, Vauxhall Corsa, Renault Clio, Vauxhall Corsa, Citroen Elysee, Toyota Corolla, Citroen C4picasso, Peugeot 301 Diesel Or Similar, Renault Megane, Renault Kangoo Ii 3m3, Toyota Auris Hybrid, Opel Astra, No Car Model Description, Hyundai I30, Dacia Duster, Nissan Juke, Peugeot 3008, Opel Astra Diesel, Nissan Qashqai, R Nissan Qashqai, Ford Tourneo Courier, Skoda Octavia, Mercedes Cla, Bmw 4 Series Gran Coupe, Volkswagen Caravelle, Fiat Doblo, Vauxhall Insignia, Volkswagen Virtus, Opel Insignia, Vauxhall Insignia, Opel Grandland, Toyota C-hr, Ford Kuga, Mazda Cx-3

The following models require 3 year's of license holding time: Fiat Egea, Bmw X1, Bmw 5 Series, Hyundai Tucson-4wd, Volvo Xc60, Toyota Hilux, Nissan Tracker Caravan, Peugeot 2008, Mercedes-benz Eqa, Mercedes E-class, Mercedes Vito Diesel, Benz S Winter-diesel, Chevrolet Cruze, Bmw X3, Toyota C Hr, Xc60 Plug Inhybrid, Ford Ranger, V Class, Peugeot Tracker Caravan, Nissan Pickup Caravan, Peugeot 5008, Bmw Ix, S Class, Bmw Ix3, Lexus Rx

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full Driving License issued in Turkey

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
TRY 89/day

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR for other car models.

EUR 500 for Vauxhall Corsa,

Theft Insurance Excess:

EUR 500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 km from Istanbul Airport

31.3 km from Istanbul Ataturk Airport

62.1 km from Istanbul Sabiha Gokcen International Airport

Railway Stations

33.3 km from Yenikapi Train Station

34.1 km from Sultanahmet Tram Station

37.3 km from Haydarpasa Terminal

Other Landmarks

33.1 km from Spice Bazaar

34.2 km from Hagia Irene

34.2 km from Hagia Sophia

FIND ME A CHEAP RENTAL
Map view of Enterprise Store Location
coordinates: 41.259888 28.744196

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.4 / 10 Good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Polly Spenser

    Istanbul

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    I think it's okay, quite convenient.
    Read More >
  • Isaac Leigh

    Istanbul

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    The service process is simple and efficient
    Read More >
  • Bridget Moll

    Istanbul

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    The local staff were very friendly and liked to joke around. There were no additional charges, overall very good.
    Read More >
  • Vera Robbins

    Istanbul

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Very satisfied. Efficiency and service attitude are both very good. I don't know why their score is so low.
    Read More >
  • Yetta Vogt

    Istanbul

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    At the store, you can ask the staff if there are any available upgrades; they usually help you find one, which is great.
    Read More >
  • James Whitman

    Istanbul

    8 /10 Very good

    Reviewed: Saturday, January 18, 2025

    The staff was a bit slow and gave me the wrong return address, but luckily I noticed and reminded them. The car wasn't fully fueled when I received it.
    Read More >
  • Jeffrey Carnegie

    Istanbul

    2 /10 Poor

    Reviewed: Saturday, January 18, 2025

    Enterprise initially provided a car that was not at the level of a Ford Focus. The car was in poor condition and very dirty, and it had not been cleaned for customers. We requested a replacement, but the staff was not helpful.
    Read More >
  • Eli Nicholas

    Istanbul

    6 /10 Average

    Reviewed: Saturday, January 18, 2025

    The efficiency of the pick-up counter is not high, and the waiting time is long, but the staff's attitude is good. The car is in good condition. The return process is simple and very convenient.
    Read More >
  • Geoffrey Fanny

    Istanbul

    2 /10 Poor

    Reviewed: Saturday, January 18, 2025

    They refused to rent us a car because we're deaf, citing company policy. As a result, we couldn't get refunds on the deposits for several hotel reservations... Please refund the car rental deposit, thanks.
    Read More >
  • Clement Sonmerfield

    Istanbul

    6 /10 Average

    Reviewed: Saturday, January 18, 2025

    1. Location: Fairly easy to find. Once you exit the international arrivals at Ataturk Airport, turn slightly left and there is a row of car rental companies. 2. Staff Efficiency: Slow. There was only one person in front of me, but I had to wait for more than half an hour. My flight was delayed by an hour, and then it took another hour to queue up and fill out forms. Although there were other staff members available, only one was handling customers. Not sure if it was because only that one spoke English, but others were chatting with me in English as well. 3. You need a VISA or MasterCard without a UnionPay logo, which was not mentioned when booking through QEEQ, causing me to rush to get a card two weeks before departure. 4. The remaining rental balance cannot be paid in cash; it must be charged along with the deposit on a credit card. Communication did not resolve this. 5. After paperwork was done, we had to wait for the staff to take us to the parking lot outside the airport to pick up the car. Our flight delay was one hour, and Enterprise delayed us another hour and a half, so we hit the road 3 hours later than planned, arriving at the hotel after dark. The late car pickup time was not compensated with a later return time, effectively reducing our rental period by 3 hours, which I find unfair as we were delayed by their inefficiency. 6. Return Location: The Enterprise return location in Taksim is extremely hard to find, and the address provided on QEEQ is incorrect! You must call to ask for directions.
    Read More >
  • Novia Springhall

    Istanbul

    4 /10 Average

    Reviewed: Saturday, January 18, 2025

    The attitude was okay, but they didn't inform us beforehand that the car we booked wasn't available.
    Read More >
  • Benson Beaufort

    Istanbul

    2 /10 Poor

    Reviewed: Saturday, January 18, 2025

    The company could not process payments using a MasterCard with a UnionPay logo, and consequently refused to rent a car to me. They claimed that the deposit I paid was to the rental website, not to them. They directed me to another company at the store to handle the rental. To avoid disrupting my travel plans, I had to rent a car from another company at the airport for the full price. If I had known this beforehand, why would I have bothered to select a cost-effective rental website?
    Read More >
  • Julie Maltz

    Istanbul

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Not bad, very good, no extra unnecessary charges
    Read More >
  • Cash Stevenson

    Istanbul

    8 /10 Very good

    Reviewed: Saturday, January 18, 2025

    The car was a bit old, but the diesel engine was powerful.
    Read More >
  • Duke Jean

    Istanbul

    2 /10 Poor

    Reviewed: Saturday, January 18, 2025

    They obviously had the Mercedes we wanted to rent but gave us a Peugeot instead, claiming it was the same type of car.
    Read More >
  • Joshua George

    Istanbul

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    The service was enthusiastic. Despite the language barrier, we managed to understand each other with gestures. Haha.
    Read More >
  • Sophia Cook(e)

    Istanbul

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Very satisfied. The oil light came on during the trip. Contacted the rental company, and they provided on-site service.
    Read More >
  • Stacey

    Istanbul

    6 /10 Average

    Reviewed: Saturday, January 18, 2025

    Charges are not clearly explained. The staff only smiles, but overall it's good.
    Read More >
  • Harvey Louis

    Istanbul

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Satisfied
    Read More >
  • Murray Isaac

    Istanbul

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Satisfied, efficient, no pressure to buy insurance
    Read More >
  • Kristin Paul

    Istanbul

    8 /10 Very good

    Reviewed: Saturday, January 18, 2025

    The service was fine, and both picking up and returning the car went smoothly. The only reason I didn't give a full star rating is that the car provided was different from the one we reserved. We chose this car because it indicated that a Peugeot 208 could fit three 24-inch suitcases. Although I had doubts, I mentioned specifically that we needed a car that could hold three 24-inch suitcases. The store replied that this car can only seat two people and hold three 24-inch suitcases. So I was somewhat prepared, but they ended up giving us a Hyundai hatchback instead of the Peugeot 208, which was disappointing. If it weren't for the luggage capacity claim, I might not have chosen this package.
    Read More >
  • Iris Gallup

    Istanbul

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Satisfactory
    Read More >
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