Hertz, Honolulu International Airport Car hire

Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Nissan Versa Note
Economy
US$ 46/day
Rent a car
- Collision Damage Waiver & TP
Toyota Corolla
Compact
US$ 47/day
Rent a car
- Collision Damage Waiver & TP
Gmc Terrain
Medium SUV
US$ 47/day
Rent a car
- Collision Damage Waiver & TP
Hyundai veloster
Compact
US$ 48/day
Rent a car
- Collision Damage Waiver & TP
Ford Focus
Compact
US$ 49/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Mazda 3
Compact
US$ 50/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Toyota RAV4
Small SUV
US$ 50/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
- Nissan Rogue
  US$ 50/day
- Chevrolet Equinox
  US$ 50/day
- Chevrolet Spark
  US$ 51/day
Show other 35
Fold up
- Hertz Honolulu Airport(HNL) Nissan Frontier Rental
  US$ 53/day
- Hertz Honolulu Airport(HNL) Honda Civic Rental
  US$ 54/day
- Hertz Honolulu Airport(HNL) Volkswagen Jetta Rental
  US$ 54/day
- Hertz Honolulu Airport(HNL) Chevrolet Cruze Rental
  US$ 54/day
- Hertz Honolulu Airport(HNL) Nissan Versa Rental
  US$ 55/day
- Hertz Honolulu Airport(HNL) Dodge Ram 1500 Rental
  US$ 55/day
- Hertz Honolulu Airport(HNL) Ford Escape Rental
  US$ 55/day
- Hertz Honolulu Airport(HNL) Ford Edge Rental
  US$ 56/day
- Hertz Honolulu Airport(HNL) Chevrolet Malibu Rental
  US$ 57/day
- Hertz Honolulu Airport(HNL) Toyota Camry Rental
  US$ 57/day
- Hertz Honolulu Airport(HNL) Nissan Pathfinder Rental
  US$ 61/day
- Hertz Honolulu Airport(HNL) Ford Mustang Cabrio Rental
  US$ 61/day
- Hertz Honolulu Airport(HNL) Ford Explorer Rental
  US$ 62/day
- Hertz Honolulu Airport(HNL) Nissan Maxima Rental
  US$ 62/day
- Hertz Honolulu Airport(HNL) Chevrolet Impala Rental
  US$ 62/day
- Hertz Honolulu Airport(HNL) Nissan Altima Rental
  US$ 63/day
- Hertz Honolulu Airport(HNL) Chrysler 300 Rental
  US$ 64/day
- Hertz Honolulu Airport(HNL) Nissan Kicks Rental
  US$ 66/day
- Hertz Honolulu Airport(HNL) Buick Encore Rental
  US$ 66/day
- Hertz Honolulu Airport(HNL) Infiniti QX30 Rental
  US$ 67/day
- Hertz Honolulu Airport(HNL) Infiniti Qx50 Rental
  US$ 71/day
- Hertz Honolulu Airport(HNL) Infiniti Q50 Rental
  US$ 72/day
- Hertz Honolulu Airport(HNL) Gmc Yukon Rental
  US$ 78/day
- Hertz Honolulu Airport(HNL) Chevrolet Tahoe Rental
  US$ 78/day
- Hertz Honolulu Airport(HNL) Infiniti QX80 Rental
  US$ 79/day
- Hertz Honolulu Airport(HNL) Cadillac XT5 Rental
  US$ 86/day
- Hertz Honolulu Airport(HNL) Chevrolet Suburban Rental
  US$ 93/day
- Hertz Honolulu Airport(HNL) Ford Transit Rental
  US$ 93/day

Hertz - Honolulu International Airport Information, Car hire Instructions & Policies

Address

300 RODGERS BLVD,HONOLULU,HI,96819-1890,US

Telephone

+18088377100

Pick-up Instructions

The Hertz - Honolulu International Airport car hire location is located out of the airport

On-airport rental car offices are located on the ground level of the Terminal 2 Parking Garage. Rental car shuttles stop in designated areas along the center median on the ground level outside of the baggage claim areas. For Hawaiian Airlines and commuter terminal arrivals: - Proceed outside the baggage claim to the curb marked "Rental Car" for the consolidated rental car shuttle bus. For all other arrivals: - Proceed to the crosswalk between baggage claim E and F, cross the street, and head to the rental car center on the ground level of the parking garage. - Follow the blue "Rental Car Center" signs located on the pillars outside the baggage claim area.

Drop-off Instructions

Please return to the car rental center of the airport. After returning, depeading on your departure terminal, you can take the shuttle or walk back to the terminal. Car rental center Google map link: https://maps.app.goo.gl/fpcks9DT4CaszDJi7

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	05:30 -23:59	05:30 -23:59	05:30 -23:59	05:30 -23:59	05:30 -23:59	05:30 -23:59	05:30 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in United States

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 16.99/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 13/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 13/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 13/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 13/day

capped at USD 98

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.2 km from Honolulu Airport

Hotels

10.2 km from Ramada Plaza by Wyndham Waikiki

Other Landmarks

2.6 km from Keehi Lagoon

7 km from Iolani Palace

7.3 km from Mission Houses Museum

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 21.334463 -157.919551

Location Images

Hertz-Honolulu International Airport-382-store

The Rental Desk

Hertz-Honolulu International Airport-382-telegraph

The Sign

Guest Reviews

Total points： 7.6 / 10 Good

Vehicle condition: 3.6
Vehicle cleanliness: 1.9
Spaciousness: 2.0
Counter staff: 3.3
Pick-up location: 1.8
Drop-off location: 1.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

H.ji
Hawaii - Oahu Island (honolulu)
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Like: good condition of car
Dislike: location of car return
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R.Moreno
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Customer service was superb. Great staff and no hassle service
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J.Reichardt
Hawaii - Oahu Island (honolulu)
6 /10 Average
Reviewed: Saturday, January 18, 2025
The car had no charging ports for phone.
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Thio
Hawaii - Oahu Island (honolulu)
8.7 /10 Very good
Reviewed: Saturday, January 18, 2025
Can always rely on Hertz to give you brand new barely driven cars!
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Anonymous
Hawaii - Oahu Island (honolulu)
9.7 /10 Excellent
Reviewed: Saturday, January 18, 2025
upsold on a bigger car but it was a good recommendation due to our party size. could have done a better deal considering this was our second consecutive rental with them.
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maecito
Hawaii - Oahu Island (honolulu)
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
Me hicieron un upgrade de auto gratis.
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F.Sanchez
Hawaii - Oahu Island (honolulu)
7 /10 Good
Reviewed: Saturday, January 18, 2025
Mucha cola en los mostradores para recogida,y poco personal atendiendo(solo 2 personas). Mucha seriedad como compañia.Atención perfecta,tanto en mostrador de recogida como en devolución.
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K.NAKANO
Hawaii - Oahu Island (honolulu)
6.3 /10 Average
Reviewed: Saturday, January 18, 2025
受け取りに時間がかかり過ぎる。ゴールドメンバー受付もあとで気づいたが、長蛇の列。スタッフが限られている、年末は集中したからなど理由にならない。デジタルで効率化できる方法はいくらでもある。
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T.ISHII
Hawaii - Oahu Island (honolulu)
9.7 /10 Excellent
Reviewed: Saturday, January 18, 2025
良かった
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Anonymous
Hawaii - Oahu Island (honolulu)
6 /10 Average
Reviewed: Saturday, January 18, 2025
スタッフの数が少なく，日本語も全く通じないので時間がかかりすぎた。車は古く両サイドミラーが汚くて見にくいし、バックモニターも途中から映らなくなった。燃料を満タンにしたが帰りの空港までの走行で少し減った為か、後日100ドル請求された。今後Hertzは利用しないだろう。
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Lambert Jennings
Hawaii - Oahu Island (honolulu)
2 /10 Poor
Reviewed: Saturday, January 18, 2025
After arriving at Honolulu International Airport, Hertz's counter was the only one without any staff, just a phone. Following the instructions, I called and was told to take a shuttle bus to the Hertz location. Other companies at least had staff at their counters. Exiting the terminal, crossing the road, and waiting for the Hertz shuttle, I boarded the shuttle which was crowded with people and luggage. Upon arrival at the pickup location, there were two sections: one outdoor section without air conditioning for Gold Card members with two staff, and an indoor air-conditioned section with 4-5 staff. I first went to the Gold Card section, but after providing my name, they told me my reservation was on the list but insisted I needed to provide my Gold Card number to proceed, otherwise, I had to go to the non-Gold Card section. This seemed very rigid and unreasonable. In the hot weather, I didn't want to waste time finding my Gold Card number, so I proceeded to the non-Gold Card section. The staff there warmly provided me with a Porsche Cayenne, offering me a choice between gray and white, both with only 500-700 miles on them. This felt like a lucky break, but then they asked for two credit cards for copies, explained three types of insurance I hadn't purchased, and required my passport and driver's license copies. This was much more complicated than Alamo. After my repeated questions, the staff finally showed me a printed rental agreement stating the rental was $99 per day additional. I became angry, having already paid in full through the rental website. After clarifying, she admitted the extra charge. This wasted nearly an hour of our limited daytime in Oahu, misleading us significantly. Despite eventually getting a Chevrolet SUV with 3300 miles, my experience was infuriating. Hertz is expensive with deceptive service, low value, highly frustrating. Never renting from Hertz again.
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Todd Pansy
Hawaii - Oahu Island (honolulu)
6 /10 Average
Reviewed: Saturday, January 18, 2025
The prices were expensive, the Asian staff were quite slow, but the car condition was fine.
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Merle Gladstone
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Great attitude, simple procedures, very quick return process
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Gloria Louisa
Hawaii - Oahu Island (honolulu)
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Poor
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Wilbur Saxton
Hawaii - Oahu Island (honolulu)
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Average
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Cynthia Camp
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
I chose a child seat, but when I got to the rental company, they said there was no child seat for me.
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Moore Van
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Service was fine, they tried to sell me insurance initially, language barrier but eventually resolved smoothly.
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Antony Delia
Hawaii - Oahu Island (honolulu)
6 /10 Average
Reviewed: Saturday, January 18, 2025
Too many formalities, constantly suggesting you upgrade for an additional fee, excessive insurance options
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Harold Kellogg
Hawaii - Oahu Island (honolulu)
6 /10 Average
Reviewed: Saturday, January 18, 2025
Waited in line for nearly an hour
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Richard Clement
Hawaii - Oahu Island (honolulu)
6 /10 Average
Reviewed: Saturday, January 18, 2025
????
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Rod Black
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Quite good
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Claude Peter
Hawaii - Oahu Island (honolulu)
8 /10 Very good
Reviewed: Saturday, January 18, 2025
They kept recommending different car models
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Lisa Betty
Hawaii - Oahu Island (honolulu)
2 /10 Poor
Reviewed: Saturday, January 18, 2025
The car broke down for three hours, called Hertz, no response after three hours. Later, a passerby helped to start the car, drove it back to the airport, and the manager-level staff at the rental company showed no apology for our experience. They did not provide a sufficient professional attitude when things went wrong. If you want to ruin your vacation, use this terrible company.
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Donahue Rudolph
Hawaii - Oahu Island (honolulu)
2 /10 Poor
Reviewed: Saturday, January 18, 2025
The staff at the car rental company are very persuasive in pushing unnecessary insurance.
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Joan Hardy
Hawaii - Oahu Island (honolulu)
4 /10 Average
Reviewed: Saturday, January 18, 2025
I picked up the car from the rental company very late, close to closing time. Because I had booked everything through Zuzuche, I thought I could follow the booking exactly at Hertz. However, the staff first asked me to upgrade the car for an additional cost, suggesting an upgrade from my original Corolla booking to an Infiniti. When I refused, they said there were no Corollas available. I said any car of the same class would be fine, and the staff reluctantly agreed. The staff handed me a receipt without asking any questions. I asked if the only additional charge I needed to pay was for the baby seat (as stated on Zuzuche). They confirmed this, and I left without checking the receipt. Hertz staff did not prompt me to inspect the car, but to avoid issues later, I recorded a video of the vehicle, especially the areas with dents and scratches, before returning to the staff. They said it was fine, but if I insisted, I needed to fill out a vehicle condition form, marking the problem areas and specific issues. After completing the form, they kept the first copy and gave me the other two. When I got home and checked the receipt, I found two unexpected charges. Hertz staff had added two insurance items without my consent, increasing the cost. I contacted Zuzuche's online support immediately. They said similar issues had occurred before and advised me to visit another Hertz location the next day to cancel the insurance fees. The next morning, I went to a nearby Hertz location, but they said it wasn't possible as the car was rented at the airport. Changing the contract at another location would require a $70 inter-location fee to be paid to the airport branch. They suggested I return to the airport rental office, but the day’s insurance cost could not be waived. Given the distance to the airport, I decided to let it go. A few days later, I complained at the Hertz airport location during the car return. The sales manager attended to me personally and listened to my feedback about Hertz’s service quality. He canceled the insurance charges, which was a pleasant surprise and showed commendable service from the American staff.
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Lesley Chesterton
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very good
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Dean Humphr(e)y
Hawaii - Oahu Island (honolulu)
4 /10 Average
Reviewed: Saturday, January 18, 2025
Had to wait a long time
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Lou Zangwill
Hawaii - Oahu Island (honolulu)
8 /10 Very good
Reviewed: Saturday, January 18, 2025
The line was quite long, it's a popular tourist destination and there were not enough employees.
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Hedda Babbitt
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Excellent
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Michaelia Betsy
Hawaii - Oahu Island (honolulu)
8 /10 Very good
Reviewed: Saturday, January 18, 2025
They gave us an Infiniti Q80, saying it was the same price, but we found that the hotel parking lot had height restrictions that posed a collision risk. We had to return to the store the next day to exchange the car, and they finally gave us a Ford Kuga (overseas version).
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Dean Humphr(e)y
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The wait time for picking up the car was quite long.
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Edmund Waters
Hawaii - Oahu Island (honolulu)
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Satisfied
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Theobald Swinburne
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Excellent service
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Pamela Douglas(s)
Hawaii - Oahu Island (honolulu)
6 /10 Average
Reviewed: Saturday, January 18, 2025
When it was my turn to pick up the car, the staff had already left for the day. They didn't care about the customers still in line. I had to go to the garage to get the car myself without any inspection. The car was quite old, with 60,000 kilometers on it.
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Josephine Irving
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very satisfied
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セナ
Hawaii - Oahu Island (honolulu)
8 /10 Very good
Reviewed: Saturday, January 18, 2025
追加のドライバー代が今回は高かった気がします。
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MATUGOROU
Hawaii - Oahu Island (honolulu)
8 /10 Very good
Reviewed: Saturday, January 18, 2025
同等車と言う事ですが、事前に配車する車を教えてもらった方良いと思います。カウンターでの問題無くスムーズな対応でした。返却もスムーズで良かったです。
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山﨑真人
Hawaii - Oahu Island (honolulu)
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
事務所が混んでいて車を借りるまでに 1時間以上かかりました。
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Anonymous
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
ハイランダーと同等クラスのKIAのSORENTOでした。
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H.I
Hawaii - Oahu Island (honolulu)
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
予約車よりグレードアップしてもらい、とても良かったです。
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J.SAITO
Hawaii - Oahu Island (honolulu)
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
追加料金発生する会社がある中でＨertzは無いし手続きもいい
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Hide
Hawaii - Oahu Island (honolulu)
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
車もスタッフも大変良かったです！
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T.AOKI
Hawaii - Oahu Island (honolulu)
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
1番安いコンパクト+のミステリーカープランでしたが、2クラス上ぐらいのミニバンをアサインいただきました。スタッフ配置の関係で待たされた事を除けば完璧でした。
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