From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8138790029
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8138790029
logo_img

Alamo, Hamburg Airport Car hire

Alamo 1000+ ratings, 8 reviews

Hamburg, Schleswig-Holstein, Germany

7.2 / 10 Good

Best Price Car Hire at Hamburg Airport(HAM)

Last updated on: January 27, 2025

Alamo - Hamburg Airport Information, Car hire Instructions & Policies

Address

ENTERPRISE RENT A CAR, FLUGHAFENSTR 1 3, HAMBURG, HH, 22335, DE

Telephone

+494051316170

Pick-up Instructions

The Alamo - Hamburg Airport car hire location is in terminal

You can walk to the counter of Alamo - Hamburg Airport car hire.

Follow signs to the Car Rental Centre which is located in Terminal 2 arrivals.

Drop-off Instructions

Please follow the rental car return sign and drive directly into the first floor of the parking building next to the Car Rental Centre at the airport. After parking the car, please go to the counter and ask the staff to inspect the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 8.4 - 12.3 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full Driving License issued in Germany

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Italy

Croatia

Hungary

The Republic of San Marino

Czech Republic

Slovakia

Slovenia

Vatican City State

Poland

Show More

Italy

Croatia

Hungary

The Republic of San Marino

Czech Republic

Slovakia

Slovenia

Vatican City State

Poland

Denmark

Liechtenstein

Luxembourg

Austria

Andorra

Norway

Monaco

Belgium

France

Ireland

Sweden

Switzerland

Gibraltar

Finland

United Kingdom

Netherlands

Portugal

Spain

EUR 6.24 per day
Vehicles of the brands Audi,BMW,Mercedes,VW, Land Rover, Jaguar luxur Elite ElectricVehicles cannot be rented for cross border travels. Airport & Rail locations 6.24EUR per day. All other locations 5.00EUR per day. Maximum charge is 10 days. Prices include taxes and fees.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 950 for Toyota Auris Hybrid,Volkswagen Taigo,No Car Model Description,Renault Megane,Suzuki Vitara,Nissan Juke,Ford Focus,Seat Leon Sportstourer,Ford Focus,Mercedes A-class,Audi Q2,Toyota Yaris Aut.,Peugeot 208,Ford Mondeo,Hr Hybrid,Skoda Octavia,Mercedes Classe A Automatique,Mazda Mx30,Vauxhall Grandland X,Mg Hs,Ford Kuga,5 2,Renault Scenic,Renault Megane Wagon,Ford Mondeo,Fiat 500,Renault Kangoo Ii 3m3,Skoda Scala,Skoda Octavia,Mercedes-benz Eqb,Nissan Navaraine,Ford Kuga,Ford S-max,Ford Galaxy,Peugeot 508 Estate,Vw Passat Variant,Mystery Car,

EUR 1150 for Bmw 3 Series,Bmw 3er Limousine,Bmw 5 Series,Hyundai Tucson,Renault Austral,Renault Espace Auto 7 Places,Volkswagen Sharan,Bmw 3 Series,Bmw 3 Series,Benz V Class,Ford Tourneo Custom,Renault Traffic,Bmw 320i,Mercedes C-class,Mercedes Eqc,Volvo Xc60,Audi A6,Audi A6,

EUR 2500 for Audi E-tron 55 Electric,

EUR 1050 for Nissan Leaf,Toyota Auris Hybrid,Volkswagen Taigo,No Car Model Description,Renault Megane,Vauxhall Mokka,Suzuki Vitara,Nissan Juke,Ford Focus,Seat Leon Sportstourer,Ford Focus,Mercedes A-class,Audi Q2,Lexus Ux 300e,Toyota Yaris Aut.,Renault Zoe,Ford Mondeo,Hr Hybrid,Skoda Octavia,Mazda Mx30,Ford Kuga,5 2,Renault Scenic,Renault Megane Wagon,Ford Mondeo,Fiat 500,Renault Kangoo Ii 3m3,Volkswagen Id.7,Mercedes-benz Eqb,Mystery Car,

EUR 1250 for Bmw 3 Series,Bmw 3er Limousine,Bmw 5 Series,Mustang Mach E,Hyundai Tucson,Renault Austral,Renault Espace Auto 7 Places,Volkswagen Sharan,Bmw 3 Series,Bmw 3 Series,Benz V Class,Ford Tourneo Custom,Renault Traffic,Audi A6 E-tron,Bmw 320i,Mercedes C-class,Mercedes Eqc,Volvo Xc60,Audi A6,Audi A6,Ford S-max,Ford Galaxy,Audi E-tron 55 Electric,

Theft Insurance Excess differs by car model:

EUR 950 for Toyota Auris Hybrid,Volkswagen Taigo,No Car Model Description,Renault Megane,Suzuki Vitara,Nissan Juke,Ford Focus,Seat Leon Sportstourer,Ford Focus,Mercedes A-class,Audi Q2,Toyota Yaris Aut.,Peugeot 208,Ford Mondeo,Hr Hybrid,Skoda Octavia,Mercedes Classe A Automatique,Mazda Mx30,Vauxhall Grandland X,Mg Hs,Ford Kuga,5 2,Renault Scenic,Renault Megane Wagon,Ford Mondeo,Fiat 500,Renault Kangoo Ii 3m3,Skoda Scala,Skoda Octavia,Mercedes-benz Eqb,Nissan Navaraine,Ford Kuga,Ford S-max,Ford Galaxy,Peugeot 508 Estate,Vw Passat Variant,Mystery Car,

EUR 1150 for Bmw 3 Series,Bmw 3er Limousine,Bmw 5 Series,Hyundai Tucson,Renault Austral,Renault Espace Auto 7 Places,Volkswagen Sharan,Bmw 3 Series,Bmw 3 Series,Benz V Class,Ford Tourneo Custom,Renault Traffic,Bmw 320i,Mercedes C-class,Mercedes Eqc,Volvo Xc60,Audi A6,Audi A6,

EUR 2500 for Audi E-tron 55 Electric,

EUR 1050 for Nissan Leaf,Toyota Auris Hybrid,Volkswagen Taigo,No Car Model Description,Renault Megane,Vauxhall Mokka,Suzuki Vitara,Nissan Juke,Ford Focus,Seat Leon Sportstourer,Ford Focus,Mercedes A-class,Audi Q2,Lexus Ux 300e,Toyota Yaris Aut.,Renault Zoe,Ford Mondeo,Hr Hybrid,Skoda Octavia,Mazda Mx30,Ford Kuga,5 2,Renault Scenic,Renault Megane Wagon,Ford Mondeo,Fiat 500,Renault Kangoo Ii 3m3,Volkswagen Id.7,Mercedes-benz Eqb,Mystery Car,

EUR 1250 for Bmw 3 Series,Bmw 3er Limousine,Bmw 5 Series,Mustang Mach E,Hyundai Tucson,Renault Austral,Renault Espace Auto 7 Places,Volkswagen Sharan,Bmw 3 Series,Bmw 3 Series,Benz V Class,Ford Tourneo Custom,Renault Traffic,Audi A6 E-tron,Bmw 320i,Mercedes C-class,Mercedes Eqc,Volvo Xc60,Audi A6,Audi A6,Ford S-max,Ford Galaxy,Audi E-tron 55 Electric,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 km from Hamburg Airport

15.6 km from Hamburg-Finkenwerder Airport

Railway Stations

7.7 km from Hamburg Dammtor Station

8.4 km from Hamburg Central Station

9.8 km from Hamburg-Altona Train Station

Other Landmarks

5.3 km from Alstertal District

5.9 km from Poppenbüttel Memorial

8.3 km from Inner Alster Lake

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 53.62923 10.007929

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.2 / 10 Good

  • Vehicle condition: 2.2
  • Vehicle cleanliness: 2.2
  • Spaciousness: 2.0
  • Counter staff: 2.2
  • Pick-up location: 2.2
  • Drop-off location: 2.2
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • S.Grandjean

    Hamburg

    7.7 /10 Good

    Reviewed: Thursday, January 30, 2025

    Nothing to complain about.
    Read More >
  • M.Shahi

    Hamburg

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    Everything was fantastic
    Read More >
  • Jesse Lamb

    Hamburg

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    I reserved a BMW X5 but got a Volvo XC60 instead. Maybe there were fewer cars available, but I booked well in advance.
    Read More >
  • Marina Pitman

    Hamburg

    6 /10 Average

    Reviewed: Thursday, January 30, 2025

    No need to queue, staff willing to help find alternatives
    Read More >
  • Meredith Juliana

    Hamburg

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    Initially, I was very dissatisfied, but after communicating with QEEQ customer service, their attitude improved greatly.
    Read More >
  • Jeff Cronin

    Hamburg

    2 /10 Poor

    Reviewed: Thursday, January 30, 2025

    I booked an automatic, but was given a manual car without being informed. By the time I got to the garage and realized the mistake, the rental office had closed. Extremely poor company. Additionally, the car had scratches when I rented it, which was noted in the contract, but they still maliciously charged me. Terrible service, I've never had such a bad experience.
    Read More >
  • Yedda Lucy

    Hamburg

    2 /10 Poor

    Reviewed: Thursday, January 30, 2025

    The waiting time was extremely long. I arrived early to avoid any issues with my order and to cancel if needed, but the long wait made it impossible to cancel my order. Alamo did not accept the driver’s license translation from other companies, preventing me from picking up the car. I have used this translation at Hertz and Europcar without any problems and confirmed this with other companies. Alamo was the only one that did not accept it and did not allow me to cancel my order. QEEQ also refused to give me a refund. Therefore, I am very dissatisfied with the services of Alamo and QEEQ!
    Read More >
  • Cathy Whit

    Hamburg

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2025

    The car rental company's service attitude is excellent! We arrived early and they still managed to accommodate us without pushing us to buy extra insurance. They respond quickly to issues via email. Highly recommend Alamo! Returning the car is easy; there's staff at the parking lot to collect the car. Remember to fill up the gas tank! I'm not sure if I have a fine yet, but the deposit should be refunded in about a month regardless.
    Read More >
Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!