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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
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+66-25088458
From Singapore
+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4808416051
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4808416051
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Alamo, London Stansted Airport Car hire

Alamo 800+ ratings, 7 reviews

London, England, United Kingdom

3.7 / 10 Poor

Best Price Car Hire at London Stansted Airport(STN)

Last updated on: February 18, 2025

Alamo - London Stansted Airport Information, Car hire Instructions & Policies

Address

CAR RENTAL VILLAGE, COOPERS END ROAD, LONDON STANSTED AIRPORT, ENG, CM24 1SJ, GB

Telephone

+441279211729

Pick-up Instructions

The Alamo - London Stansted Airport car hire location is in terminal

Exit the Main Terminal where you'll find the Car Rental Village bus stop. Take the bus to the Car Rental Village, where you'll find the rental car counter inside the rental building.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:00
07:00 -22:00
08:00 -20:00
08:00 -20:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

UK Driving License(with DVLA check code/DVLA endorsement record)

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full Driving License issued in United Kingdom

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Show More

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Poland

Slovakia

Slovenia

Spain

Switzerland

GBP 300 per rental
Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Hyundai Staria

Ireland

GBP 300 per rental
Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53

Must-not:

Taking rental cars to following countries is not allowed:
Ireland

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Ford Focus Aut,Chevrolet Aveo,Opel Astra Automatic Or Similar,Volkswagen Golf,Toyota Yaris 2-door,Fiat 500,Vauxhall Corsa,Opel Corsa,Toyota Yaris,Opel Corsa,Peugeot 408,Opel Insignia,Kia Picanto,Toyota Aygo Or Similar,Vauxhall Insignia,Peugeot 508,Vauxhall Insignia,Opel Insignia,

EUR 1350 for Renault Master,Chrysler Pacifica,Ford Galaxy,Vito 5 5m3,Peugeot 5008,Doblo 6 Seater,Opel Vivaro,Ford S-max,Renault Grand Scenic,

EUR 1400 for Ds Ds4,Bmw 1 Series,

GBP 2000 for other car models.

GBP 2000 for Ds Ds4,Bmw 1 Series,Cupra Born,Mustang Mach E,Toyota Kluger,Toyota Prado,Chrysler Pacifica,Ford Galaxy,Peugeot 408,Opel Insignia,Mazda Mx30,Vauxhall Grandland X,Vauxhall Grandland X,Nissan Qashqai,Opel Movano Xl2 10/12m3,Doblo 6 Seater,Mercedes E-class,Mercedes E Class,Bmw Ix,Land Rover Range Rover Sport,Hyundai Staria,Ford Tourneo Custom,Tesla Model 3,Bmw 5 Series,Bmw 5 Series,Mercedes C-class,Audi A6,Mercedes Eqc,Alfa Romeo Tonale,Vauxhall Insignia,Skoda Octavia,Peugeot 508,Vauxhall Insignia,Opel Insignia,Volvo C40,Ford Kuga,Kia Sportage Automatico,Dacia Duster,Renault Grand Scenic,Polestar 2,Bmw 520i,Mercedes S-class,Alfa Romeo Stelvio,Range Rover Sport,

GBP 1500 for Byd Dolphin Extended Range,Toyota Corolla,Hyundai Ioniq,Opel Astra Automatic Or Similar,Citroen C-elysse,Volkswagen Golf,Peugeot E-2008,Renault Captur,Nissan Juke,Volkswagen T-cross,Toyota Yaris 2-door,Fiat 500,Renault Zoe-electric,Toyota Yaris Hybrid,Toyota Yaris,Opel Corsa,Toyota Aygo Or Similar,

GBP 1500-2000 for Renault Master,Vito 5 5m3,Ford Transit,Mercedes Sprinter,Ford Luton Van,Opel Vivaro,

Theft Insurance Excess differs by car model:

GBP 2000 for Ds Ds4,Bmw 1 Series,Cupra Born,Mustang Mach E,Toyota Kluger,Toyota Prado,Chrysler Pacifica,Ford Galaxy,Peugeot 408,Opel Insignia,Mazda Mx30,Vauxhall Grandland X,Vauxhall Grandland X,Nissan Qashqai,Opel Movano Xl2 10/12m3,Doblo 6 Seater,Mercedes E-class,Mercedes E Class,Bmw Ix,Land Rover Range Rover Sport,Hyundai Staria,Ford Tourneo Custom,Tesla Model 3,Bmw 5 Series,Bmw 5 Series,Mercedes C-class,Audi A6,Mercedes Eqc,Alfa Romeo Tonale,Vauxhall Insignia,Skoda Octavia,Peugeot 508,Vauxhall Insignia,Opel Insignia,Volvo C40,Ford Kuga,Kia Sportage Automatico,Dacia Duster,Renault Grand Scenic,Polestar 2,Bmw 520i,Mercedes S-class,Alfa Romeo Stelvio,Range Rover Sport,

GBP 1500 for Byd Dolphin Extended Range,Toyota Corolla,Hyundai Ioniq,Opel Astra Automatic Or Similar,Citroen C-elysse,Volkswagen Golf,Peugeot E-2008,Renault Captur,Nissan Juke,Volkswagen T-cross,Toyota Yaris 2-door,Fiat 500,Renault Zoe-electric,Toyota Yaris Hybrid,Toyota Yaris,Opel Corsa,Toyota Aygo Or Similar,

GBP 1500-2000 for Renault Master,Vito 5 5m3,Ford Transit,Mercedes Sprinter,Ford Luton Van,Opel Vivaro,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 km from London Stansted Airport

42.8 km from London Luton Airport

44.2 km from London City Airport

Railway Stations

45.2 km from Woolwich Arsenal

46.5 km from London Liverpool Street Station

46.8 km from King’s Cross Station

Hotels

46.5 km from Clayton Hotel City of London

48.4 km from Boutique Tower Bridge Apartment

49.1 km from Thistle Trafalgar Leicester Square

Other Landmarks

45.2 km from Limehouse

47.4 km from Tower Of London

47.5 km from Tower Bridge

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 51.881895 0.251294

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 3.7 / 10 Poor

  • Vehicle condition: 1.4
  • Vehicle cleanliness: 1.1
  • Spaciousness: 1.4
  • Counter staff: 0.8
  • Pick-up location: 1.4
  • Drop-off location: 0.5
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Mauricio Tarazona

    London

    8 /10 Very good

    Reviewed: Friday, February 21, 2025

    When returning the car as suggested I made a video of the car condition, but the agent receiving the car got agitated saying that I can’t film on private property, told him I was filming the car as suggested, then switch to I could not record his voice, but did not shut up, so how am I supposed to record the car conditions if the employee does not shut up or let you do it ???
    Read More >
  • Zebulon Lena

    London

    8 /10 Very good

    Reviewed: Friday, February 21, 2025

    Not bad
    Read More >
  • Kama Boswell

    London

    2 /10 Poor

    Reviewed: Friday, February 21, 2025

    The car rental company refused to provide a replacement car after an accident, asking us to return the car early and rent a new one, and it’s still unclear whether the fees for the remaining days will be refunded! QEEQ said the chance is slim! Additionally, two fees were deducted for the car damage, and I haven’t recovered the extra amount yet!! Please ask QEEQ to help contact the car rental company, their efficiency is astonishingly slow!
    Read More >
  • Virgil Ted

    London

    2 /10 Poor

    Reviewed: Friday, February 21, 2025

    When the vehicle had an accident, the car rental company refused to provide a replacement, requiring us to return the car early and rent a new one. Whether the fee for the remaining days will be refunded is still a mystery! QEEQ says the chances are slim! Additionally, two fees were deducted for the car damage, and we have yet to recover the extra one! Please ask QEEQ to help contact the car rental company; their efficiency is astonishingly slow!
    Read More >
  • Armstrong Sam

    London

    2 /10 Poor

    Reviewed: Friday, February 21, 2025

    When the vehicle had an accident, the rental company refused to provide a replacement car, requiring us to return the car early and re-rent. Whether the remaining days' fee will be refunded is still a mystery! QEEQ said the chances are slim! Additionally, they deducted two amounts for the car damage, and I still haven't recovered the extra deduction! QEEQ's contacting the rental company on our behalf was also unbelievably slow!
    Read More >
  • Olga Sandy

    London

    2 /10 Poor

    Reviewed: Friday, February 21, 2025

    While waiting to enter the parking lot at a highway service area, our parked car was hit by another vehicle. Our car was stationary in a proper parking area, yet it got hit. I immediately called to report the accident, but the staff kept transferring my call. After 30 minutes, I still hadn't been helped and was sent to voicemail. I understand it was a Sunday, but the leaflet claimed 24/7 service, which turned out to be misleading. The staff were polite when returning the car, but I discovered they had entered the wrong email address. Despite promising to correct it, nothing was changed. Two days later, I called the Alamo damage recovery unit and confirmed the email was still incorrect. Moreover, my email inquiry regarding the claim status, which their website said would be answered within 7 days, received no response even after 9 days. While the staff were friendly, their efficiency was severely lacking. Furthermore, we forgot our tripod in the back seat of the car while explaining the crash to the staff. We contacted them after arriving in Dubai, but the vehicle had already been sent to the repair center. Despite promises of an email update, we received none. Subsequent calls revealed the car was either still being repaired or had already been rented out again, and the tripod was not found. While I admit I should have checked for belongings more carefully, the inability to locate a clearly placed item was extremely frustrating. The tripod, bought specifically for this trip, was used only once and cost over a thousand dollars. Now, I have to try claiming it through travel insurance.
    Read More >
  • Hedda Babbitt

    London

    2 /10 Poor

    Reviewed: Friday, February 21, 2025

    They said they would refund my deposit within 5 days, but not only did they not refund it, I was inexplicably charged 100 pounds in two installments—first 65 pounds and then 35 pounds today. They didn't even tell me why or what fines these were for.
    Read More >
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