They said they would refund my deposit within 5 days, but not only did they not refund it, I was inexplicably charged 100 pounds in two installments—first 65 pounds and then 35 pounds today. They didn't even tell me why or what fines these were for.

When the vehicle had an accident, the rental company refused to provide a replacement car, requiring us to return the car early and re-rent. Whether the remaining days' fee will be refunded is still a mystery! QEEQ said the chances are slim! Additionally, they deducted two amounts for the car damage, and I still haven't recovered the extra deduction! QEEQ's contacting the rental company on our behalf was also unbelievably slow!

When the vehicle had an accident, the car rental company refused to provide a replacement, requiring us to return the car early and rent a new one. Whether the fee for the remaining days will be refunded is still a mystery! QEEQ says the chances are slim! Additionally, two fees were deducted for the car damage, and we have yet to recover the extra one! Please ask QEEQ to help contact the car rental company; their efficiency is astonishingly slow!

The car rental company refused to provide a replacement car after an accident, asking us to return the car early and rent a new one, and it’s still unclear whether the fees for the remaining days will be refunded! QEEQ said the chance is slim! Additionally, two fees were deducted for the car damage, and I haven’t recovered the extra amount yet!! Please ask QEEQ to help contact the car rental company, their efficiency is astonishingly slow!

When returning the car as suggested I made a video of the car condition, but the agent receiving the car got agitated saying that I can’t film on private property, told him I was filming the car as suggested, then switch to I could not record his voice, but did not shut up, so how am I supposed to record the car conditions if the employee does not shut up or let you do it ???

No issues, so far so good already booking another vehicle.