Alamo, Istanbul Airport Intl. Terminal Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Istanbul Airport Intl. Terminal Information, Car hire Instructions & Policies

Address

ISTANBUL AIRPORT, TAYAKADIN MH ULUBATLI HASAN CD, ISTANBUL, 34277, TR

Telephone

+902124653546

Pick-up Instructions

The Alamo - Istanbul Airport Intl. Terminal car hire location is in terminal

You can walk to the counter of Alamo - Istanbul Airport Intl. Terminal car hire.

The Rental office is located in terminal. Shuttle service is not required. Serviced by Enterprise Rent A Car.

Drop-off Instructions

Please set your GPS to "Terminal Caddesi". Once you reach the airport area, please pay attention to the huge "Rent a Car Drop Point" sign. Follow the signs to the return parking.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 3 year(s).

The following models require 1 year's of license holding time: Volkswagen Polo, Alpine A290, Toyota Yaris Hybrid, Toyota Yaris, Volkswagen Polo, Citroen C3 Or Similar, Citroen C3, Citroen Elysee, Renault Fluence, Toyota Corolla Hybrid, Skoda Octavia, Citroën C-elysee, Ford Kuga, Toyota Aygo

The following models require 2 year's of license holding time: Vauxhall Astra, Toyota Yaris Cross Hybrid, Fiat 600, Ford Focus Diesel 5 Doors, Renault Megane, Citroen C4, Seat Arona, Seat Arona, Vw T Cross, Peugeot 3008, Dacia Duster, Byd Atto 3, Ford Tourneo Courier, Ford Tourneo Courier, Volkswagen Touran 5+2 Seats, Opel Astra, Cupra Born, Vw Tcross 200 Tsi Vw Nivus 200 Tsi Renegade, Volkswagen Caravelle, Mercedes Vito, Doblo Passeio Spin, Hyundai Accent Blue Aut. Diesel, Peugeot 508, Vauxhall Insignia, Peugeot 508, Opel Grandland, Nissan Qashqai, Ford Kuga, Dacia Duster Or Similar

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Turkey

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 200-500 for other car models.

EUR 500 for Citroen C4,

EUR 500 for Vauxhall Astra,Toyota Yaris Cross Hybrid,Fiat 600,Ford Focus Diesel 5 Doors,Renault Megane,Seat Arona,Seat Arona,Volkswagen Polo,Alpine A290,Toyota Yaris Hybrid,Toyota Yaris,Volkswagen Polo, Citroen C3 Or Similar,Citroen C3,Citroen Elysee,Renault Fluence,Toyota Corolla Hybrid,Skoda Octavia,Citroën C-elysee,Ford Kuga,Skoda Tracker Caravan,Ford Tourneo Courier,Volkswagen Touran 5+2 Seats,Toyota Aygo,

EUR 700 for Bmw X1,Chevrolet Malibu,4x4 Winter Tyres-diesel,Ds Ds7,Peugeot 2008,Mercedes-benz Eqa,Peugeot 3008,Dacia Duster,Opel Astra,Vw Tcross 200 Tsi Vw Nivus 200 Tsi Renegade,Lexus Nx Hybrid,Hyundai Accent Blue Aut. Diesel,Vauxhall Insignia,Peugeot 508,Opel Grandland,Nissan Qashqai,Ford Kuga,Dacia Duster Or Similar,

EUR 1000 for Toyota Hilux,Doblo Passeio Spin,Mercedes C Class,Mercedes E-class,Rover Velar Winter-diesel,4x4 Winter Tyres,Ford Ranger,Peugeot 508,

EUR 1500 for Kia Carnival,Mercedes-benz Cla,Volkswagen Caravelle,Mercedes Vito,Peugeot Expert Traveller 9person Aut.,Peugeot Tracker Caravan,Mercedes Clase V Automatic O Similar,Peugeot 5008,Audi E-tron 55 Electric,Bmw X3,Mercedes Eqs,Mercedes S-class,

EUR 500 for Vauxhall Astra,Toyota Yaris Cross Hybrid,Fiat 600,Ford Focus Diesel 5 Doors,Renault Megane,Citroen C4,Seat Arona,Seat Arona,Volkswagen Polo,Alpine A290,Toyota Yaris Hybrid,Toyota Yaris,Volkswagen Polo, Citroen C3 Or Similar,Citroen C3,Citroen Elysee,Renault Fluence,Toyota Corolla Hybrid,Skoda Octavia,Citroën C-elysee,Ford Kuga,Skoda Tracker Caravan,Ford Tourneo Courier,Volkswagen Touran 5+2 Seats,Toyota Aygo,

EUR 700 for Bmw X1,Chevrolet Malibu,4x4 Winter Tyres-diesel,Ds Ds7,Peugeot 2008,Mercedes-benz Eqa,Peugeot 3008,Dacia Duster,Byd Atto 3,Opel Astra,Vw Tcross 200 Tsi Vw Nivus 200 Tsi Renegade,Lexus Nx Hybrid,Hyundai Accent Blue Aut. Diesel,Vauxhall Insignia,Peugeot 508,Opel Grandland,Nissan Qashqai,Ford Kuga,Dacia Duster Or Similar,

EUR 1000 for Toyota Hilux,Doblo Passeio Spin,Mercedes C Class,Mercedes E-class,Rover Velar Winter-diesel,Mercedes-benz Eqc,4x4 Winter Tyres,Ford Ranger,Peugeot 508,Mercedes C Class Estate,

EUR 1500 for Kia Carnival,Mercedes-benz Cla,Volkswagen Caravelle,Mercedes Vito,Audi A6 E-tron,Peugeot Expert Traveller 9person Aut.,Peugeot Tracker Caravan,Mercedes Clase V Automatic O Similar,Peugeot 5008,Audi E-tron 55 Electric,Bmw X3,Mercedes Eqs,Mercedes S-class,

Theft Insurance Excess differs by car model:

EUR 1000 for Toyota Hilux,Doblo Passeio Spin,Mercedes C Class,Mercedes E-class,Rover Velar Winter-diesel,4x4 Winter Tyres,Ford Ranger,Peugeot 508,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 km from Istanbul Airport

31.3 km from Istanbul Ataturk Airport

62.1 km from Istanbul Sabiha Gokcen International Airport

Railway Stations

33.3 km from Yenikapi Train Station

34.1 km from Sultanahmet Tram Station

37.3 km from Haydarpasa Terminal

Hotels

31.3 km from Elysium V Plus Taksim

Other Landmarks

33.1 km from Spice Bazaar

34.2 km from Hagia Irene

34.2 km from Hagia Sophia

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 41.259888 28.744196

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 0.4
Vehicle cleanliness: 0.3
Spaciousness: 0.3
Counter staff: 0.5
Pick-up location: 0.3
Drop-off location: 0.3
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Y.MOOSA
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
One of the best service ever received from a rental company. I got an upgraded car.
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naser_alrashidi@yaho
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
excellent
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Hiram Chaplin
Istanbul
2 /10 Poor
Reviewed: Friday, March 27, 2026
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Deborah Joshua
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Very good service attitude
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Verne Cumberland
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The store's service is quite good.
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Lorraine Lewis
Istanbul
2 /10 Poor
Reviewed: Friday, March 27, 2026
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Lambert Jennings
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Easy to find
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Florence Bronte
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Almost no queue
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Jacqueline Huggins
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
Very good
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Alexander Truman
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Overall satisfied
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Jeff DuBois
Istanbul
2 /10 Poor
Reviewed: Friday, March 27, 2026
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Rodney Elsie
Istanbul
6 /10 Average
Reviewed: Friday, March 27, 2026
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Belinda Alsop(p)
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
Paperless system, operations are done on a tablet, but there's a wait in line.
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June MacMillan
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The charge list after returning the car didn't specify the speeding fine, which made me think it was an unexplained charge, so I applied for after-sales service. Everything else was great, and the pickup and return processes were smooth.
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Eudora Dan
Istanbul
6 /10 Average
Reviewed: Friday, March 27, 2026
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Nathaniel Kell(e)y
Istanbul
2 /10 Poor
Reviewed: Friday, March 27, 2026
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Bing Smith
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The staff were very friendly and patient.
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Ida Wat
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
The service was enthusiastic, rental procedures were processed quite quickly. Maybe because it was peak time, I had to wait 20 minutes for the car to be cleaned and returned, but everything else was good.
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Blanche Poe
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
Very satisfied, it was great.
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Frederic Gregory
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Very satisfied
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Parker Gladstone
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
This car rental company has excellent service!
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Molly Ann
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Very satisfied
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Ursula Landon
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
There was a minor issue; the car broke down for some reason and wouldn't go above 30 mph. I contacted customer service, and they resolved it by letting me exchange the car at the nearest store.
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Winni Law
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Very satisfied
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Bernie Faraday
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
I booked a Corolla but received a Megane, which is an upgrade.
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Sheila Warren
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
I must give a super high rating, full marks for their service.
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Mildred Micah
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Satisfied
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Marguerite Robin
Istanbul
6 /10 Average
Reviewed: Friday, March 27, 2026
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Hulda Hutt
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
The specified model wasn't provided; they gave us a Carolla SUV. The parking garage was poor, and there were several dents and scratches on the car.
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Ibrahim Osman
Istanbul
7 /10 Good
Reviewed: Friday, March 27, 2026
bassem he is very good one
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Kristin Paul
Istanbul
6 /10 Average
Reviewed: Friday, March 27, 2026
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Pete Wild
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Excellent service, the staff were friendly and very helpful.
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Alfred Tout
Istanbul
6 /10 Average
Reviewed: Friday, March 27, 2026
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Lauren Fred
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
Fairly satisfied
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Doris Harvey
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
Good!
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Ogden Bill
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Very satisfied
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Reg Moses
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
No nonsense, very efficient.
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Mary Giles
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Overall pretty good.
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Jack Roy
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
The service was quite good, and they can also speak English.
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Christ Austen
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Very satisfied.
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Stanford Garcia
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
The car pickup time is strictly based on the reserved time.
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Doris Harvey
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The process was very smooth, the staff explained all issues clearly, the vehicle performed well and was clean.
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Leo Tours
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Overall, pretty good. The actual car provided was a Peugeot 2008, a new model from June this year. It suits the local road conditions perfectly. Highly recommended!
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Alvis Bert
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
At first, one of the staff members was not helpful and had poor English skills. He was very impatient when explaining their full insurance policy and clearly lacked professionalism. Then another young employee took over and was much more patient.
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Josephine Irving
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
So far so good, but the deposit has not been refunded yet.
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Lance Eipstein
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Although they replaced my car, it was still the same class. I want to especially thank the QEEQ customer service team for their quick responses, which made us feel supported and guided like by family during an overseas car rental. It brought great peace of mind. I’ve already recommended QEEQ to my friends.
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Tina Robbins
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
All the procedures were completed within 30 minutes, very quick.
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Maggie Barnard
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The car was in excellent condition, and the process was simple.
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Zero Bulwer
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The car is new, with only 18,000 kilometers driven. It's in good condition, easy to drive, and fuel-efficient.
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Joshua Stone
Istanbul
8 /10 Very good
Reviewed: Friday, March 27, 2026
I chose this company because of the high ratings from other customers and the feedback mentioning no upselling practices. As it is an international chain and the car options matched my preference, it seemed like a good choice.
Since I have rented cars in many countries before, including in Azerbaijan and Georgia in May, I naturally make comparisons.
Overall, it was pretty good. There was upselling, but it wasn’t pushy. Both car pickup and return were very convenient. Extending the rental by one day was no issue at all.
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Octavia Edith
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
Pickup and drop-off are quite convenient, the car interior is clean and odor-free.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
No waiting in line, the procedure was handled immediately upon arrival.
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Anonymous
Istanbul
10 /10 Excellent
Reviewed: Friday, March 27, 2026
The rental staff were really friendly and super patient the whole time.
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