It took a long time because initially they said we'd get a Nissan Qashqai, but then kept trying to switch us to a Renault. Only when I said I wanted to cancel the order did they give us a Mercedes GLA. Sigh, exhausting.
There was a minor issue; the car broke down for some reason and wouldn't go above 30 mph. I contacted customer service, and they resolved it by letting me exchange the car at the nearest store.
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