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Alamo, Venice Marco Polo Airport Car hire

Alamo 2000+ ratings, 11 reviews

Venice, Italy

6.6 / 10 Average

Alamo - Venice Marco Polo Airport Information, Car hire Instructions & Policies

Address

VIA GALILEO GALILEI 30 1, TESSERA-VENICE, 30173, IT

Telephone

+390415416737

Pick-up Instructions

The Alamo - Venice Marco Polo Airport car hire location is in terminal

You can walk to the counter of Alamo - Venice Marco Polo Airport car hire.

SERVICED BY ENTERPRISE RENT A CAR. The Venice Airport office has moved to the new Rent a car area, located on the third level of Multipiano Parking 1. Leaving the terminal, you will find directions and a pedestrian footpath covered by a shelter, that will lead to the front of the parking garage. There you will find other signs showing two lifts, short distance from each other. The trail is about 300 meters. Take the lift to the third floor where you will reach the new Rent a car area. The parking lot is few steps away from our counter.

Drop-off Instructions

Service by ENTERPRISE. Branch is located in the airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Young Driver Fee applies at 19 - 24 years old with charge of EUR 11 - 22 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Italy

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Norway, Switzerland, United Kingdom, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Croatia

Must-not:

Taking rental cars to the countries that are not listed in Free of Charge is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 200-2000 for other car models.

EUR 1700 for Skoda Kamiq,

EUR 2000 for Ford Focus,

EUR 1200 for Ford Fiesta, Skoda Fabia, Volkswagen Polo Or Similar,Fiat 500,Suzuki Celerio,

EUR 1500 for Ford Focus,Volkswagen Golf Navi,

EUR 1700 for Fiat Egea,Mitsubishi Mirage G4 Glx Cvt,

EUR 1700 for Skoda Octavia,

EUR 1700 for Toyota Corolla,Superb Combi At,Ford Focus,

EUR 2000 for Ford Galaxy,E Class,

EUR 1700 for Fiat Egea,Toyota Corolla,Mitsubishi Mirage G4 Glx Cvt,Skoda Kamiq,Superb Combi At,Ford Focus,

Theft Insurance Excess differs by car model:

EUR 2200 for Skoda Kamiq,

EUR 2000 for Ford Focus,

EUR 1800 for Ford Fiesta, Skoda Fabia, Volkswagen Polo Or Similar,Fiat 500,Suzuki Celerio,

EUR 2000 for Ford Focus,Volkswagen Golf Navi,

EUR 2000 for Fiat Egea,Mitsubishi Mirage G4 Glx Cvt,

EUR 2100 for Skoda Octavia,

EUR 2200 for Toyota Corolla,Superb Combi At,Ford Focus,

EUR 2800 for Ford Galaxy,E Class,

EUR 2000-2200 for Fiat Egea,Toyota Corolla,Mitsubishi Mirage G4 Glx Cvt,Skoda Kamiq,Superb Combi At,Ford Focus,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 km from Venice Marco Polo Airport

Other Landmarks

6.8 km from Ca\' D\'Oro

7.4 km from Grand Canal

7.6 km from St. Mark's Basilica

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 45.502485 12.338059

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.6 / 10 Average

  • Vehicle condition: 4.1
  • Vehicle cleanliness: 3.8
  • Spaciousness: 3.0
  • Counter staff: 2.7
  • Pick-up location: 3.0
  • Drop-off location: 3.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • N.Kapper

    Venice

    9.7 /10 Excellent

    Reviewed: Tuesday, April 29, 2025

    Easy to locate the checkout counter and actual vehicle. The back seats were a bit dirty, the car was great and we didn’t have any issues.
    Read More >
  • R.OBrien

    Venice

    6.3 /10 Average

    Reviewed: Tuesday, April 29, 2025

    Counter staff were horrendous. We had planned on adding a driver and potentially taking out extra insurance. The counter staff scoffed at us when she found out we ordered a panda. "good luck" was the response when she saw the buggy and intimated it would never fit. She also used the words "up sell" constantly without giving any insight into what we were getting in the up sell, just that we had to have it in order to get xxx. I work in tech sales and I would never ever tell a client "oh in order to get xxx you need to buy an upsell" invest in a consultative sales team. If the staff had of said something like "we can't offer xxx on the base package unfortunately, but we can upgrade you for £xx and you will be able to get what you want plus all these other benefits" the experience would have been far better.
    Read More >
  • Anonymous

    Venice

    5.3 /10 Average

    Reviewed: Tuesday, April 29, 2025

    I clarified prior to booking the car to make sure that I can drive the car into Bosnia and I even clarified again when I picked up the car. Everyone said there won't be any issues, but I was not able to enter Bosnia when I came to the boarder. It's in the law that a original green card is needed to enter Bosnia. Alamo just gave me a copy and said it will be good enough. I had to leave the car and get a taxi to Bosnia and rent another car. I do want a refund on the car.
    Read More >
  • T.Galovic

    Venice

    8 /10 Very good

    Reviewed: Tuesday, April 29, 2025

    Very disappointed that you consider a station wagon and a minivan to be the same class of cars. I booked my car very early to make sure you get it right. If you didn’t have a minivan available you should have given me a better car, not a worse one. I was tired, had three kids with me and no time to argue with the personnel but this is two times that I am renting a car in Italy and I am extremely disappointed with the lack of customer orientation those people have.
    Read More >
  • Mr. Happy

    Venice

    8.3 /10 Very good

    Reviewed: Tuesday, April 29, 2025

    The counter staff in Venice were very busy when we went to pick up our vehicle but they worked quickly to look after everybody as fast as possible. The only thing I thought could be improved would be signage directing people to the proper area to fill out the appropriate forms.
    Read More >
  • Agatha MacDonald

    Venice

    10 /10 Excellent

    Reviewed: Tuesday, April 29, 2025

    Excellent
    Read More >
  • Tyler Maurice

    Venice

    10 /10 Excellent

    Reviewed: Tuesday, April 29, 2025

    Overall experience was good. No complicated procedures. To pick up the car, you only need a passport, credit card, and a driving license. Successfully picked up the car with a UK driver's license that I've had for just over a year, without an IDP. A 500 EUR credit card pre-authorization was returned the day after returning the car. The staff inspected the car carefully when returning it, so make sure to take a video around the car before renting to avoid any disputes. Got a Golf, which was a bit small but suitable for four people. The car only had a type-C port, so remember to bring an adapter.
    Read More >
  • Ivan Keppel

    Venice

    10 /10 Excellent

    Reviewed: Tuesday, April 29, 2025

    Great experience, very simple procedures, the car had only 900 kilometers on it, excellent condition
    Read More >
  • Irene London

    Venice

    2 /10 Poor

    Reviewed: Tuesday, April 29, 2025

    Our group of 8 rented two cars in Venice. During the booking process, we selected the option for cross-border travel to Slovenia, Croatia, Montenegro, and Bosnia and Herzegovina. The customer service at the rental platform informed us that this rental company allowed cross-border travel and also sent us an email reminding us of this. At pick-up, we explicitly informed the staff of the countries we needed to cross and inquired about any additional fees. The staff did not charge any extra fees and handed the cars over to us. However, when we tried to enter Bosnia and Herzegovina from Montenegro, we were denied entry due to missing vehicle documents required by the rental company. We attempted entry at two different border crossings but faced the same result, which severely disrupted our travel plans. If we had abandoned our plans for Bosnia and Herzegovina, we would have lost the cost of three nights of hotels there and incurred additional costs for three more nights in Croatia. As a result, we were forced to spend an entire day driving back to Dubrovnik, Croatia, to rent two new cars for €400 and then re-enter Bosnia and Herzegovina. This disrupted our originally planned road trip, adding over 10 hours of extra driving. After contacting the platform to address this issue with the rental company, the platform actively helped with communication, but the rental company's efficiency was extremely poor. We were very disappointed with their service. If you plan to travel across borders to non-EU countries, I strongly recommend avoiding this rental company!
    Read More >
  • Steward Jenkin(s)

    Venice

    2 /10 Poor

    Reviewed: Tuesday, April 29, 2025

    Our group of 8 rented two cars in Venice. At the time of booking, we specifically indicated that we needed to cross the borders into Slovenia, Croatia, Montenegro, and Bosnia and Herzegovina. The customer service at the platform confirmed that this rental company allowed border crossing and even sent us a reminder email about the border-crossing permissions. When picking up the cars, we explicitly informed the staff of the countries we planned to visit and inquired about border-crossing fees. The staff did not charge any additional fees and handed over the cars to us. However, when entering Bosnia and Herzegovina from Montenegro, we were denied entry because the rental vehicles lacked the necessary entry documentation. We tried two different border points but were met with the same issue, which severely disrupted our itinerary. Abandoning our planned journey in Bosnia and Herzegovina would have resulted in losing the cost of 3 nights' hotel reservations and incurring additional costs for 3 extra nights in Croatia. As a result, we had no option but to spend an entire day driving back to Dubrovnik, Croatia, where we spent 400 euros renting two cars again to re-enter Bosnia and Herzegovina. This caused our originally planned road trip loop to be interrupted, and we ended up driving more than 10 extra hours. We contacted the rental platform to request the rental company to address the issue, but we have not received any response. We are extremely disappointed with the service of this rental company. If you plan to cross into non-EU countries, avoid this rental company at all costs!!!
    Read More >
  • Elvira Kitto

    Venice

    2 /10 Poor

    Reviewed: Tuesday, April 29, 2025

    Our group of 8 rented two cars in Venice. When booking, we selected the option to allow cross-border travel to Slovenia, Croatia, Montenegro, and Bosnia & Herzegovina. The customer service of the rental platform had informed us that this rental company permits cross-border travel and even sent us an email reminder about the policy. At the time of pickup, we clearly informed the staff about the countries we planned to visit and inquired about any cross-border fees. The staff did not charge any additional fees and handed over the cars to us. However, when we tried to enter Bosnia & Herzegovina from Montenegro, we were denied entry due to missing vehicle documentation from the rental company. We attempted entry at two different border checkpoints, both with the same result, which seriously disrupted our itinerary. Abandoning our Bosnia & Herzegovina trip would have cost us three nights of hotel bookings as well as incurred additional expenses for three more nights in Croatia. We had no choice but to spend an entire day driving back to Dubrovnik, Croatia, and rent two new cars for €400 to re-enter Bosnia & Herzegovina. Our originally planned circular road trip was interrupted, and we drove over 10 extra hours. After contacting the platform to request assistance, we received no response from the rental company. We are extremely disappointed with their service. If you're planning to travel to non-EU countries, avoid this rental company at all costs!
    Read More >
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10:00

Drop off at

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3779716118
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