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+81 3-4578-4029
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4824197017
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4824197017
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Hertz, Tulum Car hire

Hertz 200+ ratings, 1 reviews

Tulum, Quintana Roo, Mexico

4.8 / 10 Average

Hertz - Tulum Information, Car hire Instructions & Policies

Address

Carretera Federal Tulum Ruinas s/n, Por Carretera Federal y , Tulum,Mexico

Telephone

Pick-up Instructions

The location is in or close to the centre of the city.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 7 - 30 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full Driving License issued in Mexico

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 6.66/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 12/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 12/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 12/day

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 800-4000

Theft Insurance Excess:

USD 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.1 km from Tulum Naval Air Station Airport

22.2 km from Felipe Carrillo Puerto International Airport

Hotels

Nearby Pacha Tulum Boutique Hotel

0.1 km from Palms Tulum Luxury Condo Hotel

0.1 km from Itour Mexico Tulum

Other Landmarks

1.8 km from Bus Station Tulum Ruins

2.5 km from Tulum Archeological Site

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 20.214632 -87.453026

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 4.8 / 10 Average

  • Vehicle condition: 4.0
  • Vehicle cleanliness: 2.0
  • Spaciousness: 8.0
  • Counter staff: 2.0
  • Pick-up location: 8.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: over 60 mins

  • J.FRASER

    Tulum

    4.8 /10 Average

    Reviewed: Saturday, January 18, 2025

    Crooks. Try and overcharge you at the start with fake fees then took 400 USD of my account and refuse to engage or return. Do NOT hire a car in Mexico.
    Read More >

More Hertz Car hire Locations in Tulum

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