QEEQ are good but don’t hire in
Mexico with hertz.
J.FRASER
Mexico
Reviewed: Mon, Jun 26, 2023
About Hertz:4.0/10
Crooks. Try and overcharge you at the start with fake fees then took 400 USD of my account and refuse to engage or return. Do NOT hire a car in Mexico.
Reply by Qeeq: Thank you for your comments on the QEEQ website, Please check whether the credit card deduction has been recorded. The car dealer will freeze a pre-authorization as a vehicle deposit when picking up the car. Thanks for your feedback and look forward to seeing you next time.
Beware of the Hertz car rental at Cancun Airport—it’s a scam! I booked a seven-seater SUV (Suburban) three months in advance through the Zuzuche app, but when I picked up the car today, I was shocked. The promised vehicle turned into a downgraded economy five-seater MG, full of scratches and in poor condition. This is such a deceitful act by a supposedly reputable international company, dodging their obligation to provide a vehicle of the same class by canceling the original reservation just hours before pick-up!
1. We were informed of a 10% service fee when renting the car.
2. The card charge was 20 yuan higher than the original order price.
3. During drop-off, we were asked to pay an additional 37 dollars cleaning fee because some water had spilled on the back seat. We explained that the marks would disappear once the water dried, but they said we should come back after the water dried, which would incur an extra day's fee.
The worst experience with Hertz I have ever had. They tried to sell third party liability insurance even though the contract clearly said it was included.
Carro en buen estado y limpio, atención un poco demorada a pesar que estaba desocupado el lugar
About QEEQ:10.0/10
Excelente plataforma, soy cliente fiel de Easyrentacars, porque permite escoger la mejor opcion entre varios conseccionarios de arquiler de vehiculos
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QEEQ are good but don’t hire in Mexico with hertz.
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