Hertz, Frankfurt Hauptbahnhof Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Frankfurt Hauptbahnhof Information, Car hire Instructions & Policies

Address

MIETWAGENCENTER IM HBF,60329 FRANKFURT,60329,DE

Telephone

+4969230484

Pick-up Instructions

The Hertz rental counter is located inside the railway station, next to Deutsche Bahn Reisezentrum (Ticket Office).

Drop-off Instructions

Please return the car to the parking lot of Hertz on the tenth floor of Mannheimer Str. 35, 60329 Frankfurt am Main Parking Building and proceed to the counter located next to Deutsche Bahn Reisezentrum (Ticket Office). If the office is closed, please return the keys to the key box at the counter area. Google map link: https://maps.app.goo.gl/r8k5bRLqdkFb2ELz5

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -15:30	07:00 -15:30	07:00 -15:30	07:00 -15:30	07:00 -15:30	07:00 -15:30	07:00 -15:30

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 19.64 - 26.14 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mercedes S-class, Volvo Xc90, Citroen C5 Aircross Aut. - Winter Tyres, Volkswagen Touareg, Landrover Range Rover Sport, Audi Q5 A, Rover Velar Winter-diesel, Volvo Xc60, Volkswagen T6 Caravelle-4wd

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full Driving License issued in Germany

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

EUR 14.7/day

capped at EUR 293.93

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 13.6/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

EUR 16.2/day

capped at EUR 100.8

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

EUR 16.8/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 16.8/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 16.8/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Netherlands Belgium France Switzerland Austria Luxembourg Liechtenstein Spain Denmark Show More Netherlands Belgium France Switzerland Austria Luxembourg Liechtenstein Spain Denmark Finland Monaco Vatican City State Portugal Italy Croatia Hungary Poland Slovakia Slovenia Czech Republic Norway Sweden Andorra	EUR 41.65 per rental

The following vehicles cannot be driven into or dropped off in Italy: All Mercedes and BMW models, Convertibles, Premium SUVs

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Georgia, Greece, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, United Kingdom, Isle of Man

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 850-1800 for other car models.

EUR 1100 for Polestar 2,Mini Countryma,Nissan Qashqai,Description Not Available,Opel Grandland,Skoda Octavia Combi,Kia Sportage,Kia Sportage,Fiat 500x,Mercedes Eqa Eqb,Bmw X1,Fiat 500 Cabrio O Similar,Kia Forte,Volkswagen Passat,Volkswagen Tiguan,Daily 35c14c 125m3,Ford Galaxy Aut,

EUR 1250 for Toyota Camry,Ford Tourneo Custom,Renault Traffic,

EUR 1500 for Toyota Fortuner-4wd,Renault Espace,Toyota Commuter,Audi A4,Cadillac Xts,Mercedes Eqv,E Class,Mercedes E Class,Volvo Xc90,Toyota Prado,Ford Expedition Max, Jeep Wagoneer L-4wd,Mercedes Classe V,Volvo Xc90 Aut,

EUR 1800 for Audi Rs3 Sportback,Vw Touareg-4wd,Bmw 4 Series,Fiat Abarth Cabrio,Mercedes-benz S-klasse,Citroen C5 Aircross Aut. - Winter Tyres,

EUR 3000 for Model 3 Lr-electric,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Volvo Xc60,Porsche Panamera,Mercedes Cls,Jeep Wrangler,

EUR 850 for Renault Clio 5 Doors,

EUR 950 for Opel Astra Automatic Or Similar,Ford Focus,Daily 35 C15v,Captur Winter Tyres,Description Not Available,Toyota Hiace-benzin-otomatik,Opel Crossland,Jeep Renegade,Bmw 1 Series,Audi A3,Crossback E Tense,Alfa Romeo Giulietta,Kia Picanto,Mercedes Sprinter 213,B1 Renault 5 E Tech,Sprinter 313 Koff,Toyota Aygo,Fiat Fiorino,Xc40 Plug In,

EUR 950 for Opel Astra Automatic Or Similar,

EUR 950 for Ford Focus,

EUR 950 for Daily 35 C15v,

EUR 950 for Captur Winter Tyres,

EUR 950 for Description Not Available,

EUR 950 for Toyota Hiace-benzin-otomatik,

EUR 950 for Opel Crossland,

EUR 950 for Jeep Renegade,

EUR 950 for BMW 1 Series,

EUR 950 for Audi A3,

EUR 950 for Crossback E Tense,

EUR 1800 for Audi Rs3 Sportback,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Kia Picanto,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for Model 3 Lr-electric,

EUR 1250 for Toyota Camry,

EUR 1500 for Toyota Fortuner-4wd,

EUR 1500 for Renault Espace,

EUR 1150 for Polestar 2,

EUR 1500 for Toyota Commuter,

EUR 950 for B1 Renault 5 E Tech,

EUR 1150 for Mini Countryma,

EUR 1150 for Nissan Qashqai,

EUR 1150 for Description Not Available,

EUR 1150 for Opel Grandland,

EUR 950 for Sprinter 313 Koff,

EUR 1150 for Skoda Octavia Combi,

EUR 1150 for Kia Sportage,

EUR 1150 for Fiat 500x,

EUR 1150 for Mercedes Eqa Eqb,

EUR 1150 for Bmw X1,

EUR 1500 for Audi A4,

EUR 1500 for Cadillac Xts,

EUR 1800 for Vw Touareg-4wd,

EUR 1800 for Bmw 4 Series,

EUR 1500 for Mercedes Eqv,

EUR 1250 for Ford Tourneo Custom,

EUR 1500 for E Class,

EUR 950 for Toyota Aygo,

EUR 950 for Fiat Fiorino,

EUR 1150 for Fiat 500 Cabrio O Similar,

EUR 1500 for Mercedes E Class,

EUR 1500 for Volvo Xc90,

EUR 1500 for Toyota Prado,

EUR 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for Mercedes Classe V,

EUR 1150 for Kia Forte,

EUR 1150 for Volkswagen Passat,

EUR 1150 for Volkswagen Tiguan,

EUR 950 for Xc40 Plug In,

EUR 1100 for Daily 35c14c 125m3,

EUR 1250 for Renault Traffic,

EUR 1150 for Ford Galaxy Aut,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Mercedes-benz S-klasse,

EUR 3600 for Mercedes Cls,

EUR 3600 for Jeep Wrangler,

EUR 1800 for Citroen C5 Aircross Aut. - Winter Tyres,

EUR 150 for Daily 35 C15v,Mercedes Sprinter 213,Sprinter 313 Koff,Fiat Fiorino,Mercedes Sprinter 10m3,Daily 35c14c 125m3,

EUR 250 for Toyota Fortuner-4wd,Renault Espace,Toyota Commuter,Audi A4,Cadillac Xts,Vw Touareg-4wd,Mercedes Eqv,E Class,Mercedes E Class,Toyota Prado,Ford Expedition Max, Jeep Wagoneer L-4wd,Mercedes Classe V,Volvo Xc90 Aut,Bmw Ix3,Mercedes-benz S-klasse,Citroen C5 Aircross Aut. - Winter Tyres,

EUR 1150 for Opel Astra Automatic Or Similar,Ford Focus,Captur Winter Tyres,Description Not Available,Jeep Renegade,Bmw 1 Series,Crossback E Tense,Opel Grandland,Kia Sportage,Kia Sportage,Bmw X1,Fiat 500 Cabrio O Similar,Volkswagen Passat,Ford Galaxy Aut,

EUR 1150 for ,

EUR 1500 for ,

EUR 950 for Daily 35 C15v,Toyota Hiace-benzin-otomatik,Audi A3,Alfa Romeo Giulietta,Kia Picanto,Mercedes Sprinter 213,B1 Renault 5 E Tech,Sprinter 313 Koff,Toyota Aygo,Fiat Fiorino,Xc40 Plug In,

EUR 950 for ,

EUR 1250 for Opel Crossland,Polestar 2,Mini Countryma,Nissan Qashqai,Description Not Available,Skoda Octavia Combi,Fiat 500x,Mercedes Eqa Eqb,Kia Forte,Volkswagen Tiguan,

EUR 1250 for ,

EUR 3000 for Model 3 Lr-electric,Model 3 Performance,Model Y Lr-electric,Tesla Model Y,Bmw Ix3,

EUR 3000 for ,

EUR 1800 for Vw Touareg-4wd,Amg C 43,Mercedes-benz S-klasse,Citroen C5 Aircross Aut. - Winter Tyres,

EUR 1800 for ,

EUR 1350 for ,

EUR 1100 for ,

EUR 1600 for Metre Truck Lift,

EUR 850 for ,

EUR 2100 for ,

EUR 3200 for ,

EUR 5000 for ,

EUR 6000 for ,

EUR 8000 for ,

EUR 1300 for ,

EUR 1600 for ,

EUR 1700 for ,

EUR 3600 for ,

Theft Insurance Excess differs by car model:

EUR 1250 for Toyota Camry,Ford Tourneo Custom,Renault Traffic,

EUR 1800 for Audi Rs3 Sportback,Vw Touareg-4wd,Bmw 4 Series,Fiat Abarth Cabrio,Mercedes-benz S-klasse,Citroen C5 Aircross Aut. - Winter Tyres,

EUR 3000 for Model 3 Lr-electric,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Volvo Xc60,Porsche Panamera,Mercedes Cls,Jeep Wrangler,

EUR 850 for Renault Clio 5 Doors,

EUR 950 for Opel Astra Automatic Or Similar,

EUR 950 for Ford Focus,

EUR 950 for Daily 35 C15v,

EUR 950 for Captur Winter Tyres,

EUR 950 for Description Not Available,

EUR 950 for Toyota Hiace-benzin-otomatik,

EUR 950 for Opel Crossland,

EUR 950 for Jeep Renegade,

EUR 950 for BMW 1 Series,

EUR 950 for Audi A3,

EUR 950 for Crossback E Tense,

EUR 1800 for Audi Rs3 Sportback,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Kia Picanto,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for Model 3 Lr-electric,

EUR 1250 for Toyota Camry,

EUR 1500 for Toyota Fortuner-4wd,

EUR 1500 for Renault Espace,

EUR 1150 for Polestar 2,

EUR 1500 for Toyota Commuter,

EUR 950 for B1 Renault 5 E Tech,

EUR 1150 for Mini Countryma,

EUR 1150 for Nissan Qashqai,

EUR 1150 for Description Not Available,

EUR 1150 for Opel Grandland,

EUR 950 for Sprinter 313 Koff,

EUR 1150 for Skoda Octavia Combi,

EUR 1150 for Kia Sportage,

EUR 1150 for Fiat 500x,

EUR 1150 for Mercedes Eqa Eqb,

EUR 1150 for Bmw X1,

EUR 1500 for Audi A4,

EUR 1500 for Cadillac Xts,

EUR 1800 for Vw Touareg-4wd,

EUR 1800 for Bmw 4 Series,

EUR 1500 for Mercedes Eqv,

EUR 1250 for Ford Tourneo Custom,

EUR 1500 for E Class,

EUR 950 for Toyota Aygo,

EUR 950 for Fiat Fiorino,

EUR 1150 for Fiat 500 Cabrio O Similar,

EUR 1500 for Mercedes E Class,

EUR 1500 for Volvo Xc90,

EUR 1500 for Toyota Prado,

EUR 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for Mercedes Classe V,

EUR 1150 for Kia Forte,

EUR 1150 for Volkswagen Passat,

EUR 1150 for Volkswagen Tiguan,

EUR 950 for Xc40 Plug In,

EUR 1100 for Daily 35c14c 125m3,

EUR 1250 for Renault Traffic,

EUR 1150 for Ford Galaxy Aut,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Mercedes-benz S-klasse,

EUR 3600 for Mercedes Cls,

EUR 3600 for Jeep Wrangler,

EUR 1800 for Citroen C5 Aircross Aut. - Winter Tyres,

EUR 150 for Daily 35 C15v,Mercedes Sprinter 213,Sprinter 313 Koff,Fiat Fiorino,Mercedes Sprinter 10m3,Daily 35c14c 125m3,

EUR 150-250 for other car models.

EUR 1150 for ,

EUR 1500 for ,

EUR 950 for Daily 35 C15v,Toyota Hiace-benzin-otomatik,Audi A3,Alfa Romeo Giulietta,Kia Picanto,Mercedes Sprinter 213,B1 Renault 5 E Tech,Sprinter 313 Koff,Toyota Aygo,Fiat Fiorino,Xc40 Plug In,

EUR 950 for ,

EUR 1250 for Opel Crossland,Polestar 2,Mini Countryma,Nissan Qashqai,Description Not Available,Skoda Octavia Combi,Fiat 500x,Mercedes Eqa Eqb,Kia Forte,Volkswagen Tiguan,

EUR 1250 for ,

EUR 3000 for Model 3 Lr-electric,Model 3 Performance,Model Y Lr-electric,Tesla Model Y,Bmw Ix3,

EUR 3000 for ,

EUR 1800 for Vw Touareg-4wd,Amg C 43,Mercedes-benz S-klasse,Citroen C5 Aircross Aut. - Winter Tyres,

EUR 1800 for ,

EUR 1350 for ,

EUR 1100 for ,

EUR 1600 for Metre Truck Lift,

EUR 850 for ,

EUR 2100 for ,

EUR 3200 for ,

EUR 5000 for ,

EUR 6000 for ,

EUR 8000 for ,

EUR 1300 for ,

EUR 1600 for ,

EUR 1700 for ,

EUR 3600 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.5 km from Frankfurt Airport

101.5 km from Frankfurt Hahn Airport

Railway Stations

0.1 km from Frankfurt Central Station

Hotels

0.4 km from Le Méridien Frankfurt

1.8 km from Turm Hotel

2.6 km from Living Hotel Frankfurt by Derag

Other Landmarks

0.9 km from Commerzbank Tower

1.6 km from Eschenheim Tower

5.8 km from Trickfilmland

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 50.107398 8.661919

Guest Reviews

Total points： 6.2 / 10 Average

Vehicle condition: 0.2
Vehicle cleanliness: 0.2
Spaciousness: 0.2
Counter staff: 0.2
Pick-up location: 0.2
Drop-off location: 0.2
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Anonymous
frankfurt am main
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
Was offered an option to upgrade to SUV (Ford KUGA 2.0) by paying EUR5 per day. Happy with the upgrade!
Read More >
Marsh Carey
Frankfurt
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Arlen Tracy
Frankfurt
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
We indeed got a Mercedes ML250. We chose the rental and return location at Frankfurt Central Station. The rental office is inside the train station. We met a kind German who accompanied us all the way to the office. The car is in the underground parking garage P3 of the train station, and the pick-up and drop-off are at the same place. We were worried about additional fees, but today we received the charge notification, which matches the order amount, so we are relieved. It's worth noting that the rental office doesn't inspect the car with you in person, so we were worried something might come up after returning home. Fortunately, all was well.
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Franklin Hoover
Frankfurt
6 /10 Average
Reviewed: Wednesday, February 4, 2026
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Eileen Doherty
Frankfurt
6 /10 Average
Reviewed: Wednesday, February 4, 2026
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George Anthony
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The service was excellent. Since there were no C-class cars available, they upgraded me to a Land Rover.
Read More >
Otis Joe
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The car was very new, and the pick-up process went smoothly overall.
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Winni Law
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Very convenient
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Barret Sander
Frankfurt
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
The service and the condition of the car were both excellent.
Read More >
Bart Ernest
Frankfurt
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
The car provided by the company initially had no trunk space, but we had booked a car with a large trunk. We coordinated with AVIS to get a replacement. The car was very dirty when we first received it. After requesting a clean-up, it was much better. Overall, the experience was quite convenient.
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Eleanore Ferguson
Frankfurt
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
Our car did not arrive on time as scheduled. When it finally arrived the next day, we found the trunk was too small. However, the company's staff was very responsible and arranged for a car with a larger trunk from another company, solving our problem. Their attitude was great.
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Jennifer Wood
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
The staff's service attitude is excellent.
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Cynthia Camp
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Quite good
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Corey
Frankfurt
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
Complete mess
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Pag Christiana
Frankfurt
4 /10 Average
Reviewed: Wednesday, February 4, 2026
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Agnes Powell
Frankfurt
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Renee Adolph
Frankfurt
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Wendell Nehemiah
Frankfurt
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Rock Mac-
Frankfurt
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Barton Hart
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
Convenient pickup process
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Ruth Moore
Frankfurt
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Jo Carey
Frankfurt
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Mabel Fielding
Frankfurt
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Cleveland Simon
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, February 4, 2026
English communication was very smooth.
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Antonio Lancelot
Frankfurt
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
Very satisfied
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Tyrone Tobias
Frankfurt
2 /10 Poor
Reviewed: Wednesday, February 4, 2026
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Doreen Barrie
Frankfurt
8 /10 Very good
Reviewed: Wednesday, February 4, 2026
Overall satisfactory. We got a diesel Ford Focus with space for three suitcases, perfect for our group of three. The space was ample, though the car wasn't very new and had several scratches noted by email at each location. I had purchased insurance, but it seems the urea wasn't checked beforehand, and on the last day, the system kept warning that it was depleted while we were heading to the airport. Unfortunately, nearby gas stations did not have the required urea, so the system kept beeping as we drove to return the car. Overall, the car was in good condition; diesel cars are fuel-efficient and offer good power. Driving between different EU countries was hassle-free.
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