From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7908458326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7908458326
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Hertz, Arnhem Downtown Car hire

Hertz 200+ ratings, 1 reviews

Arnhem, Gelderland, Netherlands

6.7 / 10 Average

Hertz - Arnhem Downtown Information, Car hire Instructions & Policies

Address

BERGSTRAAT 2

Telephone

26 3513222

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -17:00
08:00 -17:00
09:00 -11:00
CLOSED
08:00 -17:00
08:00 -17:00
08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10 - 36.3 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Japan Translation

For customers with driver's licenses issued in Switzerland, Germany, France, Belgium, Slovenia, Monaco and Taiwan are allowed to drive vehicles only when they carry both the original license issued in the above countries/regions and a Japanese Translation of such issued by JAF, or foreign embassies or consular offices in Japan.

For local renters, you need to bring:

Full Driving License issued in Netherlands

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 66.55/day
capped at EUR 66.55
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 20/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 6/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Czech Republic

Poland

Portugal

Norway

Sweden

Finland

Belgium

France

Germany

Show More

Czech Republic

Poland

Portugal

Norway

Sweden

Finland

Belgium

France

Germany

Austria

EUR 25 per rental

Luxembourg

EUR 35 per rental
Traveling to Belgium is allowed, but please advise the Hertz rental counter about your intention. The cross-border policy and fees please subject to the counter, they may change without notice. There will be a 600EUR penalty if the customer has not declared driving out of the Netherlands.

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Bosnia and Herzegovina, Bulgaria, Croatia, Estonia, Georgia, Greece, Greenland, Hungary, Iceland, Kazakhstan, Kyrgyzstan, North Macedonia, Moldova, Montenegro, Romania, Serbia, Slovakia, Slovenia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, United Kingdom
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Skoda Octavia

Kia Sorrento

Skoda Superb Kombi

Volkswagen Arteon Shooting Break

Opel Grandland

Citroen C4 Spacetourer

Show More

Skoda Octavia

Kia Sorrento

Skoda Superb Kombi

Volkswagen Arteon Shooting Break

Opel Grandland

Citroen C4 Spacetourer

Volkswagenpassat

Bmw Ix3

E Class

Fiat 500

Benz S Winter-diesel

Bmw 320i

Mercedes Glc

Mercedes E-class

Nissan Juke Automatic Or Similar

Volvo Xc40

Mercedes Classe C

Bmw Serie 4 Gran Coupé Automatique

Audi A8-diesel

Lexus Rx

Alpine A110

Italy

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 900-2000 for other car models.

EUR 1000 for Honda Fit 4 Door 5 Pass,Ford Focus,Fiat 500x,Captur Winter Tyres,Cupra Leon Estate,Škoda Scala Ambition,Bollore - Bluecar Bollore Bluesumme,Comercial 7m3,Ford Transit Lwb,Citroen C4 Spacetourer,Ford Kuga,

EUR 1100 for Ceed Plug In,Ford Focus,Citroen C4 Spacetourer,K3 Toyota Bz4x,

EUR 1200 for Mini Countryman,Skoda Octavia,Skoda Octavia,

EUR 1250 for Renault Traffic 59m3,Iveco Eurocargo 120e25,Ford Transit,

EUR 1350 for Mercedes E-class,Volvo Xc40,

EUR 1500 for Van W Lift,Bmw I5,Opel Vivaro 9 Seats,

EUR 1600 for Skoda Octavia,Volkswagen Arteon Shooting Break,Mercedes V-class,Bmw 320i,Volvo Xc60,

EUR 1700 for Bmw Ix3-electric,

EUR 2000 for Bmw X5,

EUR 3000 for 3 Long Range-electric,Polestar 2-electric,I1 Bmw Ix,Tesla Model 3-electric,Q1 Tesla Model Y Lr,Alpine A110,

EUR 4000 for Lexus RX,

EUR 950 for Fiat Tipo,Toyota Corolla Hybrid,Lexus Ux 300e,Chevrolet Beat,Renault Clio-diesel,Ford Fiesta,Toyota Yaris,Smart Fourfour,Mercedes Sprinter 213,Renault Clio,Toyota Aygo,Smart Forfour-electric,

EUR 1000 for Honda Fit 4 Door 5 Pass,

EUR 950 for Fiat Tipo,

EUR 950 for Id3 Life Pro,

EUR 1000 for Toyota Corolla Hybrid,

EUR 1000 for Ford Focus,

EUR 1000 for Fiat 500x,

EUR 1250 for Renault Traffic 59m3,

EUR 1000 for Captur Winter Tyres,

EUR 1100 for Ceed Plug In,

EUR 1000 for Cupra Leon Estate,

EUR 1000 for Škoda Scala Ambition,

EUR 950 for Chevrolet Beat,

EUR 950 for Renault Clio-diesel,

EUR 950 for Ford Fiesta,

EUR 1000 for Bollore - Bluecar Bollore Bluesumme,

EUR 950 for Toyota Yaris,

EUR 950 for Smart Fourfour,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for 3 Long Range-electric,

EUR 1600 for Skoda Octavia,

EUR 1500 for Van W Lift,

EUR 1600 for Volkswagen Arteon Shooting Break,

EUR 3000 for Polestar 2-electric,

EUR 1600 for Mercedes V-class,

EUR 1200 for Mini Countryman,

EUR 1100 for Ford Focus,

EUR 1000 for Comercial 7m3,

EUR 1000 for Ford Transit Lwb,

EUR 1000 for Citroen C4 Spacetourer,

EUR 1500 for Bmw I5,

EUR 3000 for I1 Bmw Ix,

EUR 1500 for Opel Vivaro 9 Seats,

EUR 950 for Toyota Aygo,

EUR 950 for Smart Forfour-electric,

EUR 950 for Fiat 500e-electric,

EUR 1600 for Bmw 320i,

EUR 1600 for Volvo XC60,

EUR 1250 for Iveco Eurocargo 120e25,

EUR 1350 for Mercedes E-class,

EUR 1200 for Skoda Octavia,

EUR 1100 for Volvo C40 E-electric,

EUR 1350 for Volvo Xc40,

EUR 1000 for Ford Kuga,

EUR 3000 for Tesla Model 3-electric,

EUR 3000 for Q1 Tesla Model Y Lr,

EUR 3000 for Alpine A110,

Theft Insurance Excess differs by car model:

EUR 1000 for Honda Fit 4 Door 5 Pass,Ford Focus,Fiat 500x,Captur Winter Tyres,Cupra Leon Estate,Škoda Scala Ambition,Bollore - Bluecar Bollore Bluesumme,Comercial 7m3,Ford Transit Lwb,Citroen C4 Spacetourer,Ford Kuga,

EUR 1100 for Ceed Plug In,Ford Focus,Citroen C4 Spacetourer,K3 Toyota Bz4x,

EUR 1200 for Mini Countryman,Skoda Octavia,Skoda Octavia,

EUR 1250 for Renault Traffic 59m3,Iveco Eurocargo 120e25,Ford Transit,

EUR 1350 for Mercedes E-class,Volvo Xc40,

EUR 1500 for Van W Lift,Bmw I5,Opel Vivaro 9 Seats,

EUR 1600 for Skoda Octavia,Volkswagen Arteon Shooting Break,Mercedes V-class,Bmw 320i,Volvo Xc60,

EUR 1700 for Bmw Ix3-electric,

EUR 2000 for Bmw X5,

EUR 3000 for 3 Long Range-electric,Polestar 2-electric,I1 Bmw Ix,Tesla Model 3-electric,Q1 Tesla Model Y Lr,Alpine A110,

EUR 4000 for Lexus RX,

EUR 950 for Fiat Tipo,Toyota Corolla Hybrid,Lexus Ux 300e,Chevrolet Beat,Renault Clio-diesel,Ford Fiesta,Toyota Yaris,Smart Fourfour,Mercedes Sprinter 213,Renault Clio,Toyota Aygo,Smart Forfour-electric,

EUR 1000 for Honda Fit 4 Door 5 Pass,

EUR 950 for Fiat Tipo,

EUR 950 for Id3 Life Pro,

EUR 1000 for Toyota Corolla Hybrid,

EUR 1000 for Ford Focus,

EUR 1000 for Fiat 500x,

EUR 1250 for Renault Traffic 59m3,

EUR 1000 for Captur Winter Tyres,

EUR 1100 for Ceed Plug In,

EUR 1000 for Cupra Leon Estate,

EUR 1000 for Škoda Scala Ambition,

EUR 950 for Chevrolet Beat,

EUR 950 for Renault Clio-diesel,

EUR 950 for Ford Fiesta,

EUR 1000 for Bollore - Bluecar Bollore Bluesumme,

EUR 950 for Toyota Yaris,

EUR 950 for Smart Fourfour,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for 3 Long Range-electric,

EUR 1600 for Skoda Octavia,

EUR 1500 for Van W Lift,

EUR 1600 for Volkswagen Arteon Shooting Break,

EUR 3000 for Polestar 2-electric,

EUR 1600 for Mercedes V-class,

EUR 1200 for Mini Countryman,

EUR 1100 for Ford Focus,

EUR 1000 for Comercial 7m3,

EUR 1000 for Ford Transit Lwb,

EUR 1000 for Citroen C4 Spacetourer,

EUR 1500 for Bmw I5,

EUR 3000 for I1 Bmw Ix,

EUR 1500 for Opel Vivaro 9 Seats,

EUR 950 for Toyota Aygo,

EUR 950 for Smart Forfour-electric,

EUR 950 for Fiat 500e-electric,

EUR 1600 for Bmw 320i,

EUR 1600 for Volvo XC60,

EUR 1250 for Iveco Eurocargo 120e25,

EUR 1350 for Mercedes E-class,

EUR 1200 for Skoda Octavia,

EUR 1100 for Volvo C40 E-electric,

EUR 1350 for Volvo Xc40,

EUR 1000 for Ford Kuga,

EUR 3000 for Tesla Model 3-electric,

EUR 3000 for Q1 Tesla Model Y Lr,

EUR 3000 for Alpine A110,

USD for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Railway Stations

0.1 km from Arnhem Station

1.4 km from Arnhem Velperpoort Station

3 km from Arnhem Presikhaaf Station

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 51.983387 5.900152

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.7 / 10 Average

  • Vehicle condition: 8.0
  • Vehicle cleanliness: 8.0
  • Spaciousness: 8.0
  • Counter staff: 8.0
  • Pick-up location: 4.0
  • Drop-off location: 4.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • E.J.

    Arnhem

    6.7 /10 Average

    Reviewed: Friday, November 22, 2024

    Counter staff very helpful but computer very slow plus sat nav did not work
    Read More >

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