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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8431781326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8431781326
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Hertz, Abu Dhabi Airport Car hire

Hertz 2000+ ratings, 15 reviews

Abu Dhabi, Abu Dhabi, United Arab Emirates

8.2 / 10 Very good

Hertz - Abu Dhabi Airport Information, Car hire Instructions & Policies

Address

AUH Terminal A Rental Returns, short term park 2nd level, Abu Dhabi, 36800

Telephone

028058090

Pick-up Instructions

The Hertz - Abu Dhabi Airport car hire location is in terminal

You can walk to the counter of Hertz - Abu Dhabi Airport car hire.

Please go the Mezzanine Level, Terminal A for pick up.

Drop-off Instructions

Please return to the top floor of short term pakring opposite to terminal A. Google map link: https://maps.app.goo.gl/fum9tFqTMLdm6ZPp9

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

GCC Driving License

GCC Nationals, which includes the countries of Bahrain, Kuwait, Oman, Saudi Arabia and UAE, must provide their valid GCC Driving Licence.

Original driving licence + UAE IDP

Customers from the following countries can drive in the United Arab Emirates without an International Driving Permit (IDP): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland and United States of America.All other customers must present a valid International Driving Permit together with their national driver's licence at the time of the rental.

Original driving licence + UAE Embassy Authentication

For Korean, Japanese, Turkish and Greek nationals an approved translation of their Driving Licence done by the relevant Embassy or Mission is required

For local renters, you need to bring:

Full Driving License issued in United Arab Emirates

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
To be confirmed
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AED 31.5/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.
Hertz vehicles cannot be driven and/or dropped off outside the United Arab Emirates and must not be taken by boat or otherwise off the continent.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

AED 3000-5000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.7 km from Abu Dhabi Airport

Other Landmarks

27.3 km from Al Bateen Palace

27.7 km from Gold Souk

28.3 km from Al Manhal Palace

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 24.452403 54.6379253

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 8.2 / 10 Very good

  • Vehicle condition: 1.2
  • Vehicle cleanliness: 1.2
  • Spaciousness: 1.2
  • Counter staff: 1.0
  • Pick-up location: 1.0
  • Drop-off location: 1.0
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins
  • M.ALMUTAIRI

    Abu Dhabi

    7 /10 Good

    Reviewed: Friday, November 22, 2024

    It took a long time to receive the car
    Read More >
  • Anonymous

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Everthing went amazing. Would suggest an improvement on the pick-up process. The process is extremely slow and time consuming.
    Read More >
  • Andrea Conrad

    Abu Dhabi

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Good
    Read More >
  • Claire Eugen

    Abu Dhabi

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Upon returning from renting a car in the UAE, we were charged 1400 yuan for allegedly exceeding the speed limit by 30 km/h. However, we checked with the traffic authorities, and the speed limit for that road is 100 km/h. The car we rented is set to a maximum speed of 120 km/h and alerts if that speed is exceeded, so it is impossible for us to have driven at 130 km/h. We are currently requesting the original ticket through Zuzuche to Herts rental. We have not received it yet and hope Herts and the Zuzuche platform assume their responsibility and provide us with an explanation as soon as possible!
    Read More >
  • Jack Yeates

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Arrived late at night, no need to wait in line
    Read More >
  • Zachary Congreve

    Abu Dhabi

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Overall service was quite satisfactory
    Read More >
  • Milo Galbraith

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Pickup was quick, just mentioned the insurance without pushing it. On the way back, couldn't find a gas station on the highway and returned the car with half a tank. Not sure how much they'll charge.
    Read More >
  • Shirley James

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very good, just a lot of people getting cars on the same day.
    Read More >
  • Francis Lincoln

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The overall service at Hertz airport was great. The counter staff were patient and attentive, and there was no excessive upselling. Picking up and returning the car was smooth, though I had to wait in line for over ten minutes.
    Read More >
  • Edwiin Bright

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Really like Hertz
    Read More >
  • Brady Eugene

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Overall, it was quite good. The car they gave us had over 50,000 kilometers, but it still drove well.
    Read More >
  • Franklin Hoover

    Abu Dhabi

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Overall satisfied, but the process of picking up the car was extremely slow. I have rented cars in Australia and other places before, but this was the slowest. The entire process took me half an hour. Picking up the car was also slow, the staff member walked out leisurely to find the car, and after a 20-minute wait, he handed me the keys and took me to the car.
    Read More >
  • Deborah Joshua

    Abu Dhabi

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    The store management was chaotic and it was extremely difficult to find the pick-up point. When returning the car, four people of Indian descent came out with magnifying glasses to inspect every inch of the car's paint. They found a small chip caused by a stone on the top right corner, which is two meters high, and demanded compensation. After renting cars over a dozen times, this was the first time encountering such a store. There is no way the damage could have been caused by me in that location.
    Read More >
  • Mignon Archibald

    Abu Dhabi

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The process was a bit slow, it took an hour for the person before me to get their car and for me to finish my paperwork.
    Read More >
  • Judith Gracie

    Abu Dhabi

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great service, explained all the terms in detail.
    Read More >
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