The store management was chaotic and it was extremely difficult to find the pick-up point. When returning the car, four people of Indian descent came out with magnifying glasses to inspect every inch of the car's paint. They found a small chip caused by a stone on the top right corner, which is two meters high, and demanded compensation. After renting cars over a dozen times, this was the first time encountering such a store. There is no way the damage could have been caused by me in that location.
Upon returning from renting a car in the UAE, we were charged 1400 yuan for allegedly exceeding the speed limit by 30 km/h. However, we checked with the traffic authorities, and the speed limit for that road is 100 km/h. The car we rented is set to a maximum speed of 120 km/h and alerts if that speed is exceeded, so it is impossible for us to have driven at 130 km/h. We are currently requesting the original ticket through Zuzuche to Herts rental. We have not received it yet and hope Herts and the Zuzuche platform assume their responsibility and provide us with an explanation as soon as possible!
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