Europcar, Adelaide City Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Adelaide City Information, Car hire Instructions & Policies

Address

Wilson carpark Shop 29/225 North Terrace

Telephone

+61881146350

Pick-up Instructions

The office is located across the road from the Art Gallery of South Australia, near Wilson Parking. You will find the Europcar office on the Charles Street side. After finishing the pick up documents. From the Europcar office turn left and walk down Charles Street and enter Wilson Carpark. Go to level 5 of the parking complex via the lift, Your vehicle is located in the Europcar parking area to the right as you exit the lift for level 5.

Drop-off Instructions

Enter Wilson Carpark via the entrance on North Terrace. Proceed to level 5, thenturn right and park in the marked Europcar parking bays. return keys to office. lf returning after hours. please leave the key in the drop box on level 5 and leave the parking ticket on the dash so we know the vehicle return time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -17:00	08:00 -17:00	08:00 -13:00	09:00 -13:00	08:00 -17:00	08:00 -17:00	08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 15 - 38.35025376 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Korea Driving Lisense

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island

The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island

Must-not:

Taking rental cars to following islands is not allowed：
Rottnest Island, Mornington Island, Churchill Island, Fraser Island, Mariah Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

7 km from Adelaide Airport

Railway Stations

0.6 km from Adelaide Railway Station

Hotels

0.1 km from Hotel Richmond on Rundle Mall

0.2 km from Mansions on Pulteney

0.3 km from Pullman Adelaide

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: -34.9216034 138.6036661

Guest Reviews

Total points： 7.0 / 10 Good

Vehicle condition: 2.6
Vehicle cleanliness: 3.3
Spaciousness: 3.6
Counter staff: 3.0
Pick-up location: 3.6
Drop-off location: 4.0
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

S
Adelaide
8.7 /10 Very good
Reviewed: Monday, February 17, 2025
When i was doing the paperwork I was told the car has NO DAMAGE. When i went to pick up the car on the 5th floor of the parking lot i saw a huge dent on the roof which apparently the staff was not aware of. I had to come down yo the office and raise this issue after which they changed the paperwork noting the roof dent. Had i not noticed this Europcar would have charged me for the damage. Sometimes we are in a hurry and dont inspect the vehicle and rely on the honesty of the cargire company. I certainly have learnt my lesson.
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H.Ng
Adelaide
8.3 /10 Very good
Reviewed: Monday, February 17, 2025
The Kia carnival have so much space for everyone and the boots are big too. I return the car a bit early to Europace and they give me a little discount.
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P.Priya
Adelaide
3.3 /10 Poor
Reviewed: Monday, February 17, 2025
I was very disappointed in my recent rental service with EuropCar. Its the first time I've used Europcar. It took me half an hour standing at the counter before I could even sign my document. A group that came 20 minutes after me had received their car in 10 minutes, and they also had an additional driver form to sign. I was a single driver, and the Europcar person that I was dealing with just made me wait, saying that his computer was slow. However, no effort was made to move me to the other computer, and there was no sense of urgency towards giving me my keys. He was humming throughout the entire process, showing that he was not in a hurry. I have rented cars many times, and it usually takes me 10 minutes at most to acquire a set of keys. Further, I did not receive any documentation or a receipt. He had also asked me for my card twice, even though he had charged me once. 30 minutes is a very long time to wait before even signing any documents. I received an 'upgrade' from a small car to a small SUV. However, upon getting to the car, it had a car seat, which I did not request for. This took up space in the car. At the counter, I was told a staff member would be near the car park if I needed to speak to him. However, there was nobody there. Because I had been waiting 30 minutes at the counter, I decided to just take the car. The inside of the car was not clean. There was sand and dirt all over the floors of the front passenger seat. Attached is a photo. I also received no documentation on my car rental agreement, so I do not have any details on the car rental itself. I made a complain to the same staff member when returning the keys, and did not hear back even after a week. In the time that I had been waiting at the counter, my fees and liabilities were not explained to me. Overall, it had been a very frustrating experience with EuropCar. I'd like to suggest better training of staff, and a higher standard of customer service.
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Harvey Louis
Adelaide
6 /10 Average
Reviewed: Monday, February 17, 2025
Average
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Alfred Tout
Adelaide
6 /10 Average
Reviewed: Monday, February 17, 2025
Good.
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Payne Camilla
Adelaide
10 /10 Excellent
Reviewed: Monday, February 17, 2025
Booking a car online is convenient and fast, with a variety of models available
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