Europcar, Avalon Airport Car hire

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Avalon Airport Information, Car hire Instructions & Policies

Address

TERMINAL BUILDING

Telephone

+61352279855

Pick-up Instructions

The Europcar - Avalon Airport car hire location is in terminal

You can walk to the counter of Europcar - Avalon Airport car hire.

Branch is located in Arrival Hall, within walking distance.

Drop-off Instructions

Please refer to the local information to pay the out-of-hours charge of the car return store.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 15 - 38.96545384 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Korea Driving Lisense (English version)

The back of the driver's license must have English translation.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island, Magnetic Island

The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: • Kangaroo Island • Stradbroke Island • Magnetic Island • Bribie Island • Phillip Island • Bruny Island

Must-not:

Taking rental cars to following islands is not allowed：
Rottnest Island, Mornington Island, Churchill Island, Fraser Island, Mariah Island, French Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 km from Avalon Airport

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: -38.0267 144.473

Location Images

The Rental Desk

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 4.0
Vehicle cleanliness: 4.0
Spaciousness: 4.2
Counter staff: 4.0
Pick-up location: 4.2
Drop-off location: 3.8
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

P.Pelikan
Melbourne
9.6 /10 Excellent
Reviewed: Sunday, March 2, 2025
Dislike: no GPS in car
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C.Chuah
Melbourne
9.7 /10 Excellent
Reviewed: Sunday, March 2, 2025
The girl who served us during pick up car was friendly. The guy who served us during drop off car was opposite side.
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JImmy NGU
Melbourne
10 /10 Excellent
Reviewed: Sunday, March 2, 2025
The car is fine, spacious enough for 5 of us. The counter staff is awesome. Everything is fine. Thank you so much, Europcar.
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A.Ter
Avalon
9 /10 Excellent
Reviewed: Sunday, March 2, 2025
if the price can be cheaper than it is perfect !
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p.sutherland
Avalon
10 /10 Excellent
Reviewed: Sunday, March 2, 2025
Great desk at airport
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DebbieGan
Avalon
5 /10 Average
Reviewed: Sunday, March 2, 2025
Horrible! Rushed out upon arrival as didn't want the counter staff to wait too long. Keys were provided, told where to go and rental agreement signed. Was not shown to the car to perform checking of the car together. Just asked to take photos to protect myself. Upon finding the car, realized that car seat was not installed or even provided although I already remarked in my booking. Went back to the counter which was already closed and empty. Amazing that no one among the other car rental booths had the Europcar employees mobile number and no number was left pinned somewhere at the counter. Called the careline who made me wait so long on the line (I was on international roaming!), arguing with me (WHO WAS IN FRONT OF THE COUNTER) that the counter at Avalon should still be open and finally telling me they couldn't do anything. I needed to get another car seat from another Europcar branch the next day! A TODDLER TRAVELLING WITHOUT A CAR SEAT IN AUSTRALIA IS ILLEGAL!!!! Luckily for me, the staff at Hertz next door saved my day by obtaining a spare car seat for me! First and last time renting from Europcar.
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A.Hamzah
Avalon
10 /10 Excellent
Reviewed: Sunday, March 2, 2025
Awesome service & people
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Alvin Williamson Chin
Melbourne
9.3 /10 Excellent
Reviewed: Sunday, March 2, 2025
Have wheels to travel that matters..
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H.Daud
Avalon
10 /10 Excellent
Reviewed: Sunday, March 2, 2025
Everything is good
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D.ZAGDANSKIdoris
Avalon
9.7 /10 Excellent
Reviewed: Sunday, March 2, 2025
The wait time in the queue is often a problem.
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Virgil Ted
Avalon
10 /10 Excellent
Reviewed: Sunday, March 2, 2025
Friendly and patient; the car was excellent.
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Marsh Price
Avalon
10 /10 Excellent
Reviewed: Sunday, March 2, 2025
Great service, got the car quickly.
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Brook Horace
Melbourne
8 /10 Very good
Reviewed: Sunday, March 2, 2025
Pickup was fine, but returning the car was a hassle. There was no onsite inspection unlike other companies. Nobody was there from the company, and the instructions on where to park were unclear. I had to ask staff from other companies to finally find the parking spot.
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Steward Jenkin(s)
Melbourne
8 /10 Very good
Reviewed: Sunday, March 2, 2025
The service attitude was indeed very good, but the efficiency was low. I waited in line for almost an hour.
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Tina Robbins
Melbourne
10 /10 Excellent
Reviewed: Sunday, March 2, 2025
Great, both picking up and returning the car were very convenient.
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Oscar Evelina
Avalon
10 /10 Excellent
Reviewed: Sunday, March 2, 2025
Good impression! Friendly reception, simple procedures, and the car was in good condition!
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Clarence Yerkes
Avalon
10 /10 Excellent
Reviewed: Sunday, March 2, 2025
The process of renting and returning the car was very smooth. Especially when returning the car, the staff just checked for damages and fuel, and we were good to go, it was super fast! When renting, our flight was delayed, but the staff extended the return time accordingly, which was very considerate and thoughtful!
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Amelia Joel
Melbourne
2 /10 Poor
Reviewed: Sunday, March 2, 2025
Waited for a long time at the site
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Ken Raman
Melbourne
6 /10 Average
Reviewed: Sunday, March 2, 2025
Due to the language barrier, communication wasn't very smooth. We arrived more than half an hour early to pick up the car. During the pre-authorization, an extra day's rental fee was directly pre-authorized (originally 100 AUD, actually 182.07 AUD). We only realized this after the payment was processed. Upon inquiry, they said that 82.07 AUD is an extra day's rental fee, which would be refunded if we return the car within the allowed time (even if it's half an hour earlier). If we exceed the time, the fee would be deducted. It would have been more acceptable if we had been informed before the payment.
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Eileen Doherty
Melbourne
10 /10 Excellent
Reviewed: Sunday, March 2, 2025
No need to queue, very professional
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Owen Thorndike
Avalon
10 /10 Excellent
Reviewed: Sunday, March 2, 2025
Very good
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Guy Haywood
Melbourne
6 /10 Average
Reviewed: Sunday, March 2, 2025
Pick-up and drop-off are relatively easy, but an extra AUD 276 was charged during the rental, which I don't understand as it exceeded the booking cost by EUR 50 without any expense statement.
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