From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7628097326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7628097326
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Europcar, Vienna Railway Mainstation Car hire

Europcar 1000+ ratings, 9 reviews

Vienna, Austria

6.8 / 10 Average

Europcar - Vienna Railway Mainstation Information, Car hire Instructions & Policies

Address

Am Hauptbahnhof 1, EG 154

Telephone

+43 1 8661614

Pick-up Instructions

The counter is inside the train station ,nearby No.5 -6 platform, please follow the sign to the location.

Drop-off Instructions

Please return to the car park of the station, car park google map link: https://maps.app.goo.gl/W1Cw4wWfEU3HuqAJ8

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -18:00
08:00 -18:00
CLOSED
CLOSED
08:00 -18:00
08:00 -12:00
08:00 -18:00
08:00 -12:00
08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 25 years old with charge of EUR 6 - 14.4 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Taiwan Driving License in China, Dealer translation, Driving License of the Peoples's Republic of China are not allowed for rentals in Austria

For local renters, you need to bring:

Full Driving License issued in Austria

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 8.25/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 9.9/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 9.9/day
capped at EUR 49.5
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
EUR 35/day

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Denmark, Luxembourg, Andorra, Germany, Italy, Norway, Belgium, France, Sweden, Switzerland, Finland, United Kingdom, Netherlands, Portugal, Spain

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Croatia

Czech Republic

Slovakia

Slovenia

Hungary

EUR 45 per rental

Bulgaria

Serbia

Greece

Poland

Romania

North Macedonia

Montenegro

Bosnia and Herzegovina

EUR 121.2 per rental

Liechtenstein

EUR 30 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Kosovo, Ukraine, Russia, Turkey, Cyprus, Latvia, Moldova, Estonia, Belarus, Lithuania, Albania

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

16.1 km from Vienna Airport

Railway Stations

0.2 km from Vienna Main Railway Station

3.1 km from Wien Westbahnhof - Train Station

4.1 km from Wien Praterstern

Hotels

0.1 km from SMARTments business Wien Hauptbahnhof

0.1 km from AZIMUT Hotel Vienna

0.2 km from Hotel Zeitgeist Vienna Hauptbahnhof

Other Landmarks

1 km from Belvedere Palace

1.6 km from Schwarzenbergplatz

4.8 km from Schönbrunn Palace

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 48.1846 16.3764

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 6.8 / 10 Average

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Monroe Henley

    Vienna

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Not bad, our English isn't great, but the guy patiently explained everything and let us take photos to translate. We spent a long time understanding the car in the basement, and some passers-by even came to help explain.
    Read More >
  • Milo Ruth

    Vienna

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The store at Vienna train station is easy to find. The car pick-up process is simple, without any upselling. The staff is very friendly and communicates well.
    Read More >
  • Aldrich Lloyd

    Vienna

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Arrogant attitude.
    Read More >
  • Erica Grant

    Vienna

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    When returning the car at Munich train station, due to no specific return location, we went to the Europcar rental point at the station to ask for help. However, the staff there were very rude and did not provide the necessary assistance, resulting in us spending several extra euros on parking fees and wasting two hours.
    Read More >
  • Violet Haggai

    Vienna

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    I had an appointment to pick up the car at 8:30. When I arrived at the store, there were three people ahead of me. There wasn't any organized line, so everyone had to line up on their own. There was only one staff member, and the computer even crashed during the process, so it took a full hour to get the car. They asked if I would be leaving Austria. If you are, make sure to inform the staff so they can give you a highway pass to avoid fines for not having one after leaving the country.
    Read More >
  • Griselda Nathaniei

    Vienna

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The car rental point in Vienna had a shy young guy. His English wasn't great but it's easy to understand him. If you find the door locked when you arrive, don't worry, just wait 10-15 minutes and he'll come. He might be inspecting car conditions. The service attitude is excellent. The pickup is on level -2. If you have any issues, take a photo and go upstairs to ask him. He's very patient in answering all questions.
    Read More >
  • Quincy Lena

    Vienna

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The whole process was very efficient, the staff was very friendly, and there were no extra charges.
    Read More >
  • Donahue Rudolph

    Vienna

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    There was no one there when we arrived, and the staff was very nice.
    Read More >
  • Yehudi Back

    Vienna

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Poor service efficiency
    Read More >

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