Not bad, our English isn't great, but the guy patiently explained everything and let us take photos to translate. We spent a long time understanding the car in the basement, and some passers-by even came to help explain.
The car rental point in Vienna had a shy young guy. His English wasn't great but it's easy to understand him. If you find the door locked when you arrive, don't worry, just wait 10-15 minutes and he'll come. He might be inspecting car conditions. The service attitude is excellent. The pickup is on level -2. If you have any issues, take a photo and go upstairs to ask him. He's very patient in answering all questions.
The store at Vienna train station is easy to find. The car pick-up process is simple, without any upselling. The staff is very friendly and communicates well.
About QEEQ:10.0/10
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