Europcar, Florence Car hire

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Florence Information, Car hire Instructions & Policies

Address

BORGO OGNISSANTI 153/R,

Telephone

+39 (0) 55 2381147

Pick-up Instructions

Please find the location using navigation. The branch is located at address:BORGO OGNISSANTI 153/R. Coordinate:43.7736806,11.2437246.

Drop-off Instructions

Please return the car to the train station parking, -4 floor. Google map link:https://maps.app.goo.gl/kxZwnP2RZvcdFzXY7

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -18:00 09:00 -15:00	08:00 -16:30 08:00 -18:00	08:00 -16:30	08:00 -16:30	08:00 -18:00 09:00 -15:00	08:00 -16:30 08:00 -18:00	08:00 -16:30 08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Italy

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 9.75/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 23.65/day

capped at EUR 70.95

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 8/day

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Germany, France, Belgium, Netherlands, Switzerland

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Ireland Sweden Finland Portugal Spain Austria Norway United Kingdom Croatia Show More Ireland Sweden Finland Portugal Spain Austria Norway United Kingdom Croatia Slovenia Hungary Czech Republic	EUR 12.2 per day

For trucks, the Client is authorized to drive the vehicle, subject to limitations, with the purchase of the optional product named “Cross Border Fee Rac”.In case the client drive trucks abroad without its authorization, the Client could be charged with a contractual penalty of EUR 500.

Must-not:

Taking rental cars to the countries that are not listed in Paid, Free of Charge is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.1 km from Florence International Airport

Railway Stations

0.5 km from Santa Maria Novella Train Station

2.7 km from Campo Di Marte Station

Hotels

0.5 km from Residenza Vespucci

0.9 km from Relais del Duomo

4.8 km from Italiana Hotels Florence

Other Landmarks

1 km from Ponte Vecchio

1.1 km from Piazza Della Signoria

2.1 km from Piazzale Michelangelo

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 43.7739 11.2432

Guest Reviews

Total points： 8.1 / 10 Very good

Vehicle condition: 2.3
Vehicle cleanliness: 2.3
Spaciousness: 1.8
Counter staff: 2.1
Pick-up location: 2.1
Drop-off location: 1.8
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

P.Shevlin
Florence
9 /10 Excellent
Reviewed: Friday, November 22, 2024
I booked in Florence city center but failed to realize that they close at 12:30pm on Sunday. After a couple of hours of panic, my wife and I went to the airport car rental, after a few minutes, the staff managed to switch the pickup point to theirs and we were on our way. Very grateful to the staff are the Europcar rental at Florence airport, they helped us out a lot!!!!!!!
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L.Bach
Florence
8.3 /10 Very good
Reviewed: Friday, November 22, 2024
Staff was great at pick-up. We had two car and there were a few people waiting in line but it went smoothly with the paperwork. No attempt to sell us on additional insurance as we had bought full cover from Easyrentcars. Once paperwork was done, however, in Florence centre, we had to walk a little to a garage to collect the car. Unfortunately, lots of people were waiting and staffs did their best to get everyone their cars. It was a little hectic and took a while, but the staffs did their very best. We may have just been their at peak pick up time too. Just allow extra time if picking up in Florence centre.
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M.O'Reilly
Florence
8 /10 Very good
Reviewed: Friday, November 22, 2024
We had a very long wait to pick up our car in Florence. There was a long queue to get service.
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Parker Gladstone
Florence
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Good and reliable
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Jennifer Wood
Florence
10 /10 Excellent
Reviewed: Friday, November 22, 2024
After getting off the train, it was easy to find the rental store using Google Maps. However, the store staff mentioned that the insurance wasn't purchased from them, which took some time to sort out. Now I understand that QEEQ actually deals with car insurance. The insurance provided when renting through the QEEQ platform is actually QEEQ's, which takes business away from the store's insurance. In case of any incidents, the money held on the credit card would be claimed by QEEQ. We didn't have any issues, so I'm not sure how QEEQ's insurance will handle real claims. It's something to keep an eye on.
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Heloise Esther
Florence
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Good attitude but there is a queue
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Kelly Yale
Florence
2 /10 Poor
Reviewed: Friday, November 22, 2024
Booked an Audi A3 and pre-paid, but only a Fiat 500 was available on site with no other options.
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Jeffrey Carnegie
Florence
8 /10 Very good
Reviewed: Friday, November 22, 2024
It's okay.
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Katherine Alick
Florence
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Satisfied
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Gustave Gold
Florence
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Extremely satisfied
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Hale Benson
Florence
8 /10 Very good
Reviewed: Friday, November 22, 2024
Fairly satisfied
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Daniel Alfred
Florence
4 /10 Average
Reviewed: Friday, November 22, 2024
The car provided was very poor, and they charged 380 euros on the card. They gave a particularly dirty microcar that couldn't fit two suitcases.
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