The store and the pickup location are not at the same place, so I had to walk to the underground parking lot at the train station to pick up the car. If I weren't staying in Florence, I probably wouldn't have been able to find it. The staff at the store handling the paperwork were neither patient nor friendly, but the staff at the pickup location were very friendly.
After getting off the train, it was easy to find the rental store using Google Maps. However, the store staff mentioned that the insurance wasn't purchased from them, which took some time to sort out. Now I understand that QEEQ actually deals with car insurance. The insurance provided when renting through the QEEQ platform is actually QEEQ's, which takes business away from the store's insurance. In case of any incidents, the money held on the credit card would be claimed by QEEQ. We didn't have any issues, so I'm not sure how QEEQ's insurance will handle real claims. It's something to keep an eye on.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Europcar FLORENCE DT
Daniel Alfred
-
-
-
-
View more >Hale Benson
-
-
-
-
View more >Heloise Esther
-
-
-
-
View more >Jennifer Wood
-
-
-
-
View more >Parker Gladstone
-
-
-
-
View more >