Hertz, Brisbane Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Brisbane Information, Car hire Instructions & Policies

Address

55 CHARLOTTE ST,BRISBANE,QL,4000,AU

Telephone

+61733075790

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -17:00	08:00 -17:00	08:00 -13:00	08:00 -13:00	08:00 -17:00	08:00 -17:00	08:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 19/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 5.50/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 22/day

capped at AUD 88

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 22/day

capped at AUD 88

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 22/day

capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island

Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car. *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Must-not:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Fiat Tipo,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Opel Astra Automatic Or Similar,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Jeep Compass,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for R4 6 Cubic Metre Van,

AUD for Fiat Doblo Cargo 3.5m³ O Similar,

AUD for Renault Trafic,

AUD for Volkswagen Golf Gti,

AUD 6001 for Jeep Renegade,

AUD 7900 for Volkswagen Golf Gti,

AUD for Opel Corsa,

AUD for Skoda Fabia,

AUD for Hyundai Eon,

AUD 5500 for Toyota Yaris Ativ,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Mercedes C180,

AUD 5500 for Fullsize,

AUD 5500 for Bmw X1 Aut.,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for M5 Ford Mustang Gt,

AUD 5500 for Renault Trafic Combi Aut.,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Rav 4 Hybrid O Similar,

AUD 5500 for Suzuki Vitara,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for H4 8 Cubic Metre Van,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Honda Hr-v,

AUD 6001 for Range Rover Evoque Autom,

AUD 7900 for Audi Sq5 Inc,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Fiorino Kangoo,

AUD for 25 Seat Bus,

AUD for Volvo S60,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Isuzu Mu,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for 12 Seat Bus,

AUD 5500 for Volvo V60,

AUD 6001 for C Class At,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Hyundai i30,

AUD 5500 for Vauxhall Insignia,

AUD for Tray With Gate-diesel,

AUD for Ford Transit,

AUD for Fiat Ducato Medio,

AUD for Dual Cab-4wd,

AUD for Hyundai Staria,

AUD for Skoda Octavia,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Bus With Trailer,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Fiat Tipo,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Opel Astra Automatic Or Similar,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Jeep Compass,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for R4 6 Cubic Metre Van,

AUD for Fiat Doblo Cargo 3.5m³ O Similar,

AUD for Renault Trafic,

AUD for Volkswagen Golf Gti,

AUD 6001 for Jeep Renegade,

AUD 7900 for Volkswagen Golf Gti,

AUD for Opel Corsa,

AUD for Skoda Fabia,

AUD for Hyundai Eon,

AUD 5500 for Toyota Yaris Ativ,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Mercedes C180,

AUD 5500 for Fullsize,

AUD 5500 for Bmw X1 Aut.,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for M5 Ford Mustang Gt,

AUD 5500 for Renault Trafic Combi Aut.,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Rav 4 Hybrid O Similar,

AUD 5500 for Suzuki Vitara,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for H4 8 Cubic Metre Van,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Honda Hr-v,

AUD 6001 for Range Rover Evoque Autom,

AUD 7900 for Audi Sq5 Inc,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Fiorino Kangoo,

AUD for 25 Seat Bus,

AUD for Volvo S60,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Isuzu Mu,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for 12 Seat Bus,

AUD 5500 for Volvo V60,

AUD 6001 for C Class At,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Hyundai i30,

AUD 5500 for Vauxhall Insignia,

AUD for Tray With Gate-diesel,

AUD for Ford Transit,

AUD for Fiat Ducato Medio,

AUD for Dual Cab-4wd,

AUD for Hyundai Staria,

AUD for Skoda Octavia,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Bus With Trailer,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Fiat Tipo,

AUD 5500 for Toyota Auris Hybrid,

AUD 5500 for Opel Astra Automatic Or Similar,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Jeep Compass,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for R4 6 Cubic Metre Van,

AUD for Fiat Doblo Cargo 3.5m³ O Similar,

AUD for Renault Trafic,

AUD for Volkswagen Golf Gti,

AUD 6001 for Jeep Renegade,

AUD 7900 for Volkswagen Golf Gti,

AUD for Opel Corsa,

AUD for Skoda Fabia,

AUD for Hyundai Eon,

AUD 5500 for Toyota Yaris Ativ,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Mercedes C180,

AUD 5500 for Fullsize,

AUD 5500 for Bmw X1 Aut.,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for M5 Ford Mustang Gt,

AUD 5500 for Renault Trafic Combi Aut.,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Rav 4 Hybrid O Similar,

AUD 5500 for Suzuki Vitara,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for H4 8 Cubic Metre Van,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Honda Hr-v,

AUD 6001 for Range Rover Evoque Autom,

AUD 7900 for Audi Sq5 Inc,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Fiorino Kangoo,

AUD for 25 Seat Bus,

AUD for Volvo S60,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Isuzu Mu,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for 12 Seat Bus,

AUD 5500 for Volvo V60,

AUD 6001 for C Class At,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Hyundai i30,

AUD 5500 for Vauxhall Insignia,

AUD for Tray With Gate-diesel,

AUD for Ford Transit,

AUD for Fiat Ducato Medio,

AUD for Dual Cab-4wd,

AUD for Hyundai Staria,

AUD for Skoda Octavia,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Bus With Trailer,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

12.8 km from Brisbane Airport

Railway Stations

0.7 km from Central Station

11.2 km from International Terminal Railway Station

Hotels

0.1 km from Mantra On Mary

0.1 km from iStay River City

0.1 km from Great Southern Hotel Brisbane

Other Landmarks

1.3 km from Sky Needle

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: -27.471894 153.02622

Guest Reviews

Total points： 9.3 / 10 Excellent

Vehicle condition: 0.5
Vehicle cleanliness: 0.5
Spaciousness: 0.5
Counter staff: 0.5
Pick-up location: 0.5
Drop-off location: 0.5
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

W.Thoong
Brisbane
8 /10 Very good
Reviewed: Tuesday, February 18, 2025
Like: Car with good handling
Dislike: Please set in booking request on availability of GPS with car to be rented
Read More >
June MacMillan
Brisbane
8 /10 Very good
Reviewed: Tuesday, February 18, 2025
The staff were quite friendly.
Read More >
Winston Doris
Brisbane
6 /10 Average
Reviewed: Tuesday, February 18, 2025
The staff handled things quickly, but the car given had some dents that weren't repaired, lacked parking sensors and a rearview camera, and wasn't very clean—probably just returned by the previous user. The condition was much worse compared to a rental we had in Melbourne for a similar price, which is disappointing. You also need to report the mileage when returning the car, which is more complicated than returning in Melbourne.
Read More >
Dana Haywood
Brisbane
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
The staff was very nice and the handover was very smooth and simple.
Read More >
Nelson Jerry
Brisbane
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
Good service from a major company
Read More >
Harlan Law
Brisbane
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
Overall, very satisfied with Hertz car rental.
Read More >
Carol Bach
Brisbane
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
The car pickup process was generally smooth, communication was relatively clear. They recommended half-tank and full-tank packages, claiming the fuel prices were cheaper than outside. However, considering we didn't drive much, we didn't take any. No additional insurance or upgraded vehicles were suggested. The car return was very convenient; basically, it was just park the car, hand over the keys, and leave. Overall, the car rental experience was good.
Read More >
Ed Geordie
Brisbane
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
The rental and return process was very convenient
Read More >
Sophia Cook(e)
Brisbane
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
The Hertz in Brisbane city center has few people, and the staff are very friendly. Great!
Read More >
Bennett Mill
Brisbane
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
Hertz's service has always been good. They do offer insurance and fuel options, but there's no pressure to buy them.
Read More >
Miriam Lily
Brisbane
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
Very satisfied
Read More >
Veromca Juliet
Brisbane
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
No long queues, excellent service
Read More >
Adela Quiller
Brisbane
8 /10 Very good
Reviewed: Tuesday, February 18, 2025
The car rental company saw we were a family of three and suggested changing to an SUV, which turned out to be the right choice.
Read More >
Eric Habakkuk
Brisbane
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
Friendly service
Read More >
Virgil Hal
Brisbane
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
Very satisfied
Read More >