Good

Good

Had rented twice in Jeju and only language was an issue, during taking over of the car, staff could not understand some of our questions in English. Nonetheless, staff service is still efficient and also helped us with the language of the in-built GPS. Hertz (or Lotte rent-a-car) has also made it very convenient for car tenants to move from airport to their rental place with high frequency shuttle bus. Will definitely recommend to rent from for people going to Jeju! Thank you!

Sweet and simple, made renting cars an ease, thank you Easyrentcars! And keep it up!

Love their service. But was a bit bumped with the flat tyre incident we had on day 1. They swapped car immediately but we have to purchase new insurance for the swapped car. Overall very happy

It would be great if we can pay in advance once we booked the car. Sometimes it is hard when we can only pay up at the counter when our trip companion are not from the same country. Splitting the bill is super hard with this payment arrangement.

車をパンクさせてしまったがとてもスムーズな対応で助かりました。車もとても綺麗で満足です。

Like: There are professional guy who can speak english and guide us. Well done!
Dislike: Nothing much, just we cant get the car we reserve for but they do provide other similar car for us