From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5782315305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5782315305
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CAR RENTAL REVIEWS ON EUROPCAR IN SYDNEY

Average rating on Europcar in Sydney: 7.7 /10

Meredith Flynn

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Reviewed: Wed, Nov 22, 2023
About Europcar: 2.0 /10
I am very dissatisfied with this car rental experience. First, when I arrived at the store, they said someone would be there in half an hour, but no one came. After calling, I was forced to switch to another location or I wouldn't get a car. After taking a cab to the new location, it took over half an hour to resolve issues due to their own system mistakes regarding the drop-off fee. Third, I originally rented a Highlander but was given an SAIC car instead. Although the size is similar, the differences between the models are significant and unacceptable. Fourth, as expected, the car had problems on the road; there was noise from loose suspension screws. Customer service claimed there was Chinese-language roadside assistance, but there wasn't any, causing delays in another city. Overall, extremely disappointing.

Debby Dierser

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Reviewed: Wed, Jul 3, 2024
About Europcar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Jack Roy

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Reviewed: Wed, Feb 7, 2024
About Europcar: 8.0 /10
On-site we were persuaded into a $400 insurance. Experienced drivers don't really need it since traffic in Australia isn't that congested, and people generally follow the rules. Even on rural gravel roads, it's not as chaotic as you might think.
About QEEQ: 10.0 /10

Murray Isaac

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Reviewed: Wed, Feb 21, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

K.CAO

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Medium SUV | Toyota Highlander or similar
Reviewed: Wed, Aug 28, 2024
“A good experience.”
About Europcar: 8.0 /10
As I was organised the trip for guests who are paying for the trip including car rental fees. Even though I was the main driver, the guests still will to use their credit card to pay. However it was not feasible under your policies. This should be more flexible.
About QEEQ: 8.0 /10

H.Tan

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Mini Van | Kia Carnival or similar
Reviewed: Thu, Nov 16, 2023
“Good customer service”
About Europcar: 10.0 /10
Prompt and friendly customer service from counter staff, clean and new vehicle provided
About QEEQ: 10.0 /10
Initially I felt apprehensive to book with third party platform, however I have positive experience with QEEQ. The platform is straight forward and easy to use and telephone inquiry also met with friendly and competent customer service staffs. I am happy to give 5 stars review to QEEQ I did purchase reduce access insurance with QEEQ and glad that I do not need to make claim, be good to see review from anyone who might have insurance issue either positive or negative

Bowen Carroll

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Reviewed: Sun, Jul 28, 2024
About Europcar: 10.0 /10
Very good, the car exceeded expectations, efficient service
About QEEQ: 10.0 /10

Lou Zangwill

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Reviewed: Sun, Jul 14, 2024
About Europcar: 8.0 /10
Quite satisfactory
About QEEQ: 10.0 /10

Elsie Agnes

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Reviewed: Sat, Feb 24, 2024
About Europcar: 10.0 /10
Extremely satisfied, overall rating 9.5. Firstly, the car was automatically upgraded to a KIA, the car was very new with less than 8000 KM on it. The trunk was very spacious and could fit three 24-inch large suitcases. The car came with adaptive lane keeping assist, which was fantastic. It was my first time driving a right-hand drive vehicle, and I was initially very worried that I wouldn't manage. However, with the assistive driving feature, I got used to it in about 20 minutes. On the first day, fearing I might struggle with the right-hand drive, I chose to drive to the suburbs for half a day and covered 260 kilometers. The acclimatization process was very smooth throughout.
About QEEQ: 10.0 /10

Webster Benedict

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Reviewed: Sat, Feb 17, 2024
About Europcar: 10.0 /10
Good experience
About QEEQ: 10.0 /10

Wallis O'Casey

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Reviewed: Mon, May 6, 2024
About Europcar: 8.0 /10
Satisfied
About QEEQ: 10.0 /10

Dan Madden

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Medium SUV | Mg Hs+ Excite or similar
Reviewed: Mon, Mar 25, 2024
About Europcar: 7.0 /10
Appalling service. Not the car I booked. I booked a hybrid. When I realised and asked for car I booked I was told I would have to wait 1 hr.
About QEEQ: 8.0 /10

Edison Chamberlain

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Reviewed: Mon, Jun 3, 2024
About Europcar: 10.0 /10
100 points for pick-up, return was okay, I'd give it 85 points.
About QEEQ: 8.0 /10

Wordsworth Alcott

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Reviewed: Mon, Jul 22, 2024
About Europcar: 4.0 /10
There might have been a mistake in recording the mileage when returning the car. They insisted that I drove over 400 kilometers and deducted more than 100 dollars from me. In reality, I only drove within the city and it definitely wasn't over 100 kilometers. After several communications with the rental company’s customer service, this amount was refunded.
About QEEQ: 10.0 /10

Julie Maltz

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Reviewed: Mon, Jan 22, 2024
About Europcar: 6.0 /10
The car rental process was smooth, but most of the staff at the rental company were Indian, and their English was hard to understand. They didn't clearly explain we needed to buy insurance. Even three days after returning the car and leaving the country, they charged us an additional $70. The rental company's staff helped us contact them to find out it was an insurance fee. It's strange why they didn't charge the full amount upfront, but only after returning the car and a few days later.
About QEEQ: 10.0 /10

MC

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Small SUV | MG ZS or similar
Reviewed: Mon, Apr 8, 2024
“Great experience, highly recommended!”
About Europcar: 10.0 /10
Super helpful staff, no push to upsell, hidden charges etc. Vehicle was clean, fully fuelled and ready to go. Toll roads were automatically billed as used. Highly recommended!
About QEEQ: 10.0 /10

Jocelyn Thomas

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Reviewed: Fri, May 3, 2024
About Europcar: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Ann Brewster

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Reviewed: Fri, Feb 23, 2024
About Europcar: 2.0 /10
I arrived a day late, and they didn't have the car I had reserved, even though I paid for that day. They shouldn't have given away my car. They told me the car I wanted wasn't available and I had to switch to another one, which required an additional 1400 AUD, about 6700 CNY. The new car had much lower cargo capacity, making it very difficult to fit my luggage. Additionally, there was a very long queue at the store. The overall experience was terrible!

Julius Hughes

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Reviewed: Fri, Feb 2, 2024
About Europcar: 10.0 /10
Very satisfied, and they were very patient in answering questions.
About QEEQ: 10.0 /10

Alger Washington

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Reviewed: Fri, Feb 16, 2024
About Europcar: 2.0 /10
Very poor service, really cannot use this company. Despite tolerating various bizarre issues, the final bill is inexplicable. They randomly adjusted the pick-up and drop-off times to charge an extra day, and included many unknown additional fees, overcharging nearly 240 Euros.

Pay for Car Rentals with Crypto

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