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Embarking on an adventure in Brazil is an exciting experience! Traveling from Poland, you may have several questions about car rentals in Brazil.
Here are some common concerns Polish travelers might have:
  • Can I drive in Brazil with my Polish driving license?
  • What are the requirements for car insurance coverage?
  • How do I compare rental costs effectively?
  • Is it possible to rent a car for one-way travel?
  • What specific driving rules and road conditions should I be aware of?

This guide provides all the essential information you need to confidently navigate Brazilian roads and rental services. Take advantage of the practical tips and summarized insights at the end to enhance your car rental experience.

Can Polish Citizens Drive in Brazil?

Yes, Polish travelers can legally drive in Brazil with the proper documentation. Ensure you meet the age requirements and carry the necessary documents.

  • Form of ID:

    A valid passport is required.

  • Driving licence:

    Accepted driving licence include:
    • Original driving licence + International Driving Permit (IDP)
    or
    • Full driver's license issued in Brazil

  • Accepted cards:

    Physical credit cards in the full name of the main driver. Accepted cards include Visa, Master, DinersClub, and AMEX.

  • Age requirements:

    Drivers must be between 18 and 80 years old. Drivers aged 18 to 21 may incur a young driver fee of BRL 29.9 per day (approximately US$ 5.60).

Ready to Rent?

Requirements may vary between rental companies. Always confirm details when booking.

Check Rates

Which Car Rental Companies Are Best?

Choose from trusted global chains or innovative local alternatives. Each offers different advantages for Polish travelers visiting Brazil.

Global Chain Companies

Local Brands

  • Alamo

    global
    8.5

    Locations:

    788

    Prices:

    $$

    Key Advantages

    • Wide variety of vehicles
    • No hidden fees
    • Rewards program for frequent renters
    • Convenient locations at airports

    Best for

    Budget-conscious travelers and families
  • Enterprise

    global
    8.5

    Locations:

    432

    Prices:

    $$

    Key Advantages

    • Excellent customer service
    • Diverse vehicle choices
    • 24/7 roadside assistance
    • Convenient locations

    Best for

    Travelers seeking reliable service and variety
  • Hertz

    global
    8.5

    Locations:

    422

    Prices:

    $$$

    Key Advantages

    • Largest fleet in USA
    • Premium vehicle selection
    • Gold Plus Rewards loyalty program
    • Express rental counters

    Best for

    Business travelers and premium vehicle needs
  • Europcar

    global
    8.5

    Locations:

    29

    Prices:

    $$

    Key Advantages

    • Wide network across 140 countries
    • Flexible rental options
    • Excellent customer service
    • Online booking discounts

    Best for

    Leisure travelers and families
  • Movida

    local
    8.5

    Locations:

    707

    Prices:

    $$

    Key Advantages

    • Wide network of locations in Brazil
    • Competitive pricing
    • Customer-friendly policies
    • Loyalty rewards program

    Best for

    Budget-conscious travelers and local customers
  • Foco

    local
    8.5

    Locations:

    116

    Prices:

    $$

    Key Advantages

    • Competitive pricing
    • Personalized customer service
    • Convenient pickup and drop-off locations
    • Easy online booking

    Best for

    Budget-conscious travelers looking for convenience
  • Localiza

    local
    8.5

    Locations:

    966

    Prices:

    $$

    Key Advantages

    • Strong presence in Brazil
    • Competitive pricing
    • Loyalty program benefits
    • 24/7 roadside assistance

    Best for

    Budget-conscious travelers and local rentals
  • Unidas

    local
    8.5

    Locations:

    424

    Prices:

    $$

    Key Advantages

    • Wide variety of vehicle options
    • Competitive pricing
    • Excellent customer service
    • Flexible rental terms

    Best for

    Budget-conscious travelers and families
  • Flexways

    local
    8.5

    Locations:

    50

    Prices:

    $$

    Key Advantages

    • Competitive pricing
    • Personalized service
    • Convenient pick-up and drop-off locations

    Best for

    Budget-conscious travelers and local residents
Recommendations for Polish Travelers
Choose Global Chains If:
  • This is your first time renting in Brazil.
  • You require reliable nationwide coverage.
  • You prefer 24/7 customer support.
  • You are traveling for business or an important event.
Choose Local Brands If:
  • You aim to save on rental costs.
  • Your travel is limited to major cities.
  • You are looking for unique or specialty vehicles.
  • You are comfortable using app-based booking services.

How to Choose the Right Car?

Choosing the right rental car can make your journey more comfortable, safe, and enjoyable. Think about your travel group, the destinations on your route, and the type of driving you'll be doing. With our service, you can compare multiple car types and policies to find the one that best suits your journey.

  • Seating and Luggage

    Consider your travel group size and luggage needs

    • Economy cars (2-4 people, 1-2 suitcases)
      Perfect for city driving and short trips

    • Compact cars (4-5 people, 2-3 suitcases)
      Good balance of space and fuel efficiency

    • Mid-size cars (5 people, 3-4 suitcases)
      Comfortable for longer distances

    • Full-size/SUV (5-7 people, 4+ suitcases)
      Ideal for families and group travel

  • Transmission Type

    Choose between automatic and manual transmission

    • Automatic transmission
      Easier for city driving and traffic, more common in Brazil

    • Manual transmission
      Often cheaper, better fuel economy, more control

    • Most Polish drivers prefer automatic for international trips

    • Consider your comfort level with local driving conditions

  • Insurance Included

    Check what insurance coverage comes with your rental

    • Basic liability
      Covers damage to other vehicles and property, usually included

    • Collision Damage Waiver (CDW)
      Covers damage to your rental car, often optional

    • Theft protection
      Protects against car theft, may be included or additional

    • Personal insurance
      Check if your Polish insurance or travel insurance covers rentals

  • Cancellation Policy

    Understand booking flexibility and fees

    • Free cancellation
      Usually available up to 24-48 hours before pickup

    • Prepaid vs. Pay-at-counter
      Prepaid often cheaper but less flexible

    • Change fees
      Cost to modify dates, locations, or car type

    • Travel insurance
      Consider coverage for trip cancellations or delays

  • Mileage Policy

    Check distance restrictions and additional charges

    • Unlimited mileage
      Best for long road trips and cross-country travel

    • Limited mileage
      Cheaper daily rate but extra charges for excess miles

    • Consider your planned route distance and potential detours

    • Factor in mileage costs when comparing total rental prices

  • Fuel Policy

    Understand fuel requirements and costs

    • Full-to-Full
      Return with same fuel level, most economical option

    • Full-to-Empty
      Pay upfront for full tank, convenient but often more expensive

    • Same-to-Same
      Return with same level as pickup, fair pricing

    • Pre-purchase fuel options
      Compare costs with local gas station prices

Quick Decision Guide

  • City Travel

    Compact/Economy car with automatic transmission, full-to-full fuel policy

    São Paulo, Rio de Janeiro, Brasília
  • Road Trip

    Mid-size/Full-size car with unlimited mileage, flexible cancellation

    cross-country
  • Vacation

    Convertible/SUV with comprehensive insurance, prepaid fuel option

    Florianópolis, Salvador, Recife

Compare with Confidence on QEEQ

Don't settle for the first option you find. QEEQ makes it easy to compare car types, policies, and total costs from multiple providers. See all fees upfront, read real customer reviews, and choose the perfect car for your adventure.
  • Compare all car rental deals
  • No hidden fees
  • Real customer reviews
Check Rates

What Are the Popular Destinations in Brazil?

Brazil offers vibrant cities and stunning natural landscapes for visitors to explore. From the bustling streets of São Paulo to the iconic beaches of Rio de Janeiro, travelers can enjoy scenic drives and cultural experiences. One-way rentals are also a convenient option for exploring more remote locations.

What Insurance Do I Need?

You'll need at least basic insurance to legally drive in Brazil, but for peace of mind during your trip, extra coverage is strongly recommended. Insurance rules may vary depending on the rental company, and what's included in your rental price might be minimal. Choosing the right protection can save you from unexpected expenses in case of an incident.

Types of Insurance Coverage
  • Collision Damage Waiver (CDW)

    Covers damage to the rental car from collision or theft.

    60-100 PLN/day
    Essential
  • Theft Waiver (TP)

    Protects against theft of the rental vehicle.

    20-35 PLN/day
    Essential
  • Liability Insurance

    Covers injury or damage to others and their property.

    Included in most cases
    Included
  • Personal Accident Insurance (PAI)

    Covers medical expenses for you and your passengers.

    20-40 PLN/day
    Optional
QEEQ's Complete Protection Solutions

Perfect for travelers who want comprehensive protection without the complexity. One price covers everything, and AXA's trusted network ensures reliable claims processing throughout Brazil. Get comprehensive coverage online for about 50% less than counter rates.

Coverage Feature
QEEQ Full Coverage
Basic Rental Company
Collision Damage Waiver

Fully Covered

US$0.00 - US$6,000.00
Theft Protection

Fully Covered

US$0.00 - US$6,000.00
Personal Accident Insurance

Fully Covered

Not Covered
Tire, Window, Mirror Damage

Fully Covered

Not Covered
Roadside Assistance

Fully Covered

Not Covered
Know more About QEEQ Full Coverage

How to Book a Rental Car and Save Money?

Booking smart can easily help Polish travelers save money on their car rental experience in Brazil. With fluctuating rental prices based on demand and season, strategic planning is essential.

Booking Tips for lower Prices
  • Book Early
    Plan and reserve your rental car at least 3-5 weeks before your travel date for optimal pricing and vehicle selection.
    Save up to 25%
  • Avoid Airport Rentals
    Rental cars at airports tend to have higher fees. Consider renting from a location in the city or near your destination.
    Save PLN 100-200
  • Choose Economy Cars
    Opt for an economy or compact car unless additional space is absolutely necessary. These cars are usually cheaper and consume less fuel.
    Save PLN 50-100 per rental
  • Refuel Before Returning
    Refill the fuel tank yourself before returning the car to avoid high refueling fees charged by rental companies.
    Save PLN 30-50
  • Compare Rental Platforms
    Use reliable comparison websites like RentalCars or QEEQ to find competitive prices and discounts.
    Save up to 20%
QEEQ's Money-Saving Features
  • Diamond Membership
    Save up to 20% on every booking - free trial available below.
    View Details
  • Price Drop Protector
    If your booked car price drops, QEEQ automatically rebooks it at the lower rate and refunds the difference to you.
    View Details
  • One-Dollar Freeze
    Lock in today's price with just $1 upfront and pay the rest later.
    View Details
  • Flexible Payments
    Pay with credit/debit cards or even cryptocurrency via BitPay.
    View Details

What Should You Pay Attention To?

Important considerations and potential issues to watch for when renting a car in Brazil.

  • Hidden Fees
    Be aware of additional costs that might not be included in the advertised price.
    • Airport surcharges (often a percentage of the rental fee)
    • Underage or senior driver fees (typically for drivers under 21 or over 70)
    • Charges for additional drivers
    • Optional equipment rentals (GPS, child seats, etc.)
    • Mandatory insurance fees
  • Insurance Coverage
    Understand the insurance options available and what is genuinely necessary.
    • Verify if your personal insurance or credit card includes rental coverage
    • Mandatory liability insurance is often required
    • Collision Damage Waiver (CDW) may be optional but recommended
    • Ensure to check for deductible amounts in case of damages
    • Third-party insurances can provide lower rates
  • Fuel Policies
    Different fuel return policies can affect the overall cost of the rental.
    • Full-to-full fuel policy is commonly the most economical
    • Prepaid fuel options might be costlier than refueling yourself
    • Locate nearby gas stations before returning the vehicle
    • Always keep fuel purchase receipts
    • Check fuel level before leaving the rental pickup location
  • Vehicle Condition
    Inspecting the car before and after the rental period can save you from disputes.
    • Take detailed photos of the vehicle's exterior and interior
    • Check for any pre-existing damages such as scratches or dents
    • Ensure all functions (lights, brakes, wipers) are working properly
    • Document mileage and fuel level at the start and end of the rental
    • Report any discrepancies immediately to the rental company
  • Rental Agreement Terms
    Carefully review the rental contract to avoid unexpected issues.
    • Understand mileage limitations and excess charges
    • Ensure you are aware of geographic restrictions (e.g., driving across borders)
    • Clarify the rules for early or late returns
    • Check cancellation and modification policies
    • Know the procedure for reporting damages or accidents
  • Timing for Pickup and Return
    The timing of your rental pickup and return can influence fees and convenience.
    • Plan to pick up the car during operational hours to avoid delays
    • Allow for extra time at busy locations like airports
    • Late returns often incur additional day charges
    • Early returns might not be eligible for refunds
    • Factor in traffic conditions when planning drop-off times
Remember

Being prepared and knowing what to expect can save you hundreds of dollars and prevent stressful situations. Take time to understand all terms and inspect your rental thoroughly.

What Are The Differences Between Polish and Brazilian Traffic Rules

Polish and Brazilian traffic rules differ in terms of alcohol limits, signage conventions, and lane usage. However, they share similarities in the use of seatbelts and mobile phone restrictions.

  • Blood Alcohol Limit

    BR

    0.06% BAC (Brazil)

    PL

    0.02% BAC (Poland)

  • Traffic Lights

    BR

    Turning right on red is prohibited unless explicitly allowed.

    PL

    No right turn on red.

  • Road Signage Units

    BR

    Speed limits are displayed in km/h.

    PL

    Speed limits are displayed in km/h.

  • Seatbelt Usage

    BR

    Mandatory for all passengers.

    PL

    Mandatory for all passengers.

  • Mobile Phone Use

    BR

    Only hands-free devices allowed.

    PL

    Only hands-free devices allowed.

  • Remember
    • • Always carry your driving license and rental agreement as proof of legitimacy.
    • • Be aware of local road signs and their meanings to avoid confusion.
    • • In case of an accident, contact local authorities and your rental company immediately.
    • • Ensure your rental car has the proper insurance coverage before traveling.
Voices of our customers

Frequently Asked Questions

Common questions for travelers from Poland renting a car in Brazil

Czy muszę mieć międzynarodowe prawo jazdy (IDP), aby wynająć samochód w Brazylii mając polskie prawo jazdy?

Yes, it is strongly recommended and in most cases even required. Despite the Vienna Convention, Brazilian car rental companies and the police often require both your Polish driving licence and an IDP.

Jak długo ważne jest międzynarodowe prawo jazdy (IDP) i jak je wyrobić?

An IDP is usually valid for 1 or 3 years (depending on the type). You can obtain it at the county office in Poland. Make sure your IDP is valid for the entire rental period and always carry it together with your Polish driving licence.

Czy obowiązuje minimalny wiek kierowcy przy wynajmie auta w Brazylii? Co z osobami poniżej 25 lat?

Yes, the minimum age is usually 21. Drivers aged 21–24 should expect an additional Young Driver Surcharge, which can significantly increase the rental cost.

Czy osoby powyżej 70 lat mogą wynająć samochód w Brazylii?

Most companies do not have an upper age limit, but some require additional documents (e.g. a medical certificate) or the purchase of extra insurance after the age of 75. Check the rental conditions on QEEQ.

Jakie dokumenty muszę przygotować do wynajmu auta w Brazylii?

You need: a valid passport, a Polish driving licence (held for at least 1 year), an IDP and an international credit card in your own name.

Czy mogę dodać dodatkowego kierowcę do rezerwacji? Jakie są warunki i opłaty?

Yes, you can add an additional driver when you pick up the car. Each additional driver must be present and show the full set of required documents. A daily additional driver fee applies.

Czy mogę wynająć samochód w Brazylii, jeśli moje polskie prawo jazdy wkrótce traci ważność?

No. Your driving licence must be valid for the entire rental period. If it expires during your trip, renew it in Poland before departure.

Jestem Polakiem z brytyjskim prawem jazdy – czy mogę wynająć auto w Brazylii?

Yes, the issuing country of your driving licence is what matters, not your nationality. However, you must have an IDP and the details on your driving licence, IDP and credit card must match.

Dlaczego warto rezerwować auto przez QEEQ?

QEEQ allows you to compare prices from different suppliers, clearly shows what each package includes (e.g. insurance), offers discounts and multilingual customer support, which makes communication easier if you do not speak Portuguese.

Na ile wcześniej powinienem zarezerwować auto przez QEEQ na Brazylię?

It is best to book 1–3 months in advance, especially in high season (December–February, Carnival). The earlier you book, the wider the choice and the better the prices.

Czy na brazylijskie warunki drogowe lepiej wybrać auto z manualną, czy automatyczną skrzynią biegów?

An automatic transmission is strongly recommended. Traffic in cities is heavy and there are many uphill sections – an automatic provides more comfort and easier driving.

Czy lepiej wynająć małe auto miejskie czy SUV-a?

For city driving and main roads, a compact city car is sufficient. If you plan to drive in the interior or visit national parks, choose an SUV (better ground clearance, handles potholes and gravel roads better).

Co wybrać – odbiór auta na lotnisku czy w mieście?

Airport pickup is more convenient (especially after a flight and with luggage), but usually more expensive. City locations can be cheaper, but you need to get there yourself. For first-time visitors, airport pickup is preferable.

Co zrobić po złożeniu rezerwacji na QEEQ?

After booking you will receive a voucher by email. Print it out or keep it on your phone – you must present it when you pick up the car. Carefully check all details, including the pickup location and time.

Jakie są typowe i ukryte koszty wynajmu auta w Brazylii?

In addition to the daily rate and basic insurance, you often have: young/additional driver surcharge, airport fee, GPS, child seat, one-way fee for drop-off in a different location, and extra insurance offered at the counter.

Czy muszę mieć kartę kredytową? Czy mogę użyć karty przyjaciela lub debetowej z Polski?

You must have an international credit card in the main driver’s name (with embossed numbers). Cards belonging to other people and most debit cards are not accepted.

Czym jest depozyt (kaucja) w wypożyczalni? Ile wynosi w Brazylii?

This is the amount blocked on your credit card as security. It is usually 2,500–7,000 BRL (around 2,000–5,600 PLN, depending on the car and company).

Kiedy blokują i odblokowują kaucję na karcie?

The deposit is blocked when you pick up the car. After you return the vehicle (no damage, full tank), the company initiates the release of the funds – this usually takes 7–30 business days.

Zapłaciłem zaliczkę na QEEQ w PLN – czy coś jeszcze płacę na miejscu? Jak działa przewalutowanie?

If you paid the full amount in advance, you only pay the deposit and any optional extras on site. If you only paid a deposit to QEEQ, you pay the remaining balance in BRL; your card will convert it at the exchange rate of the day, and your bank may add a currency conversion fee.

Czy fotelik dziecięcy jest obowiązkowy? Ile kosztuje wynajem?

Yes, children under 10 years old or shorter than 1.45 m must use a child seat or booster. Rental is about 30–60 BRL per day. For longer rentals, consider buying your own seat locally.

Czy dostanę zwrot pieniędzy za niewykorzystane dni, jeśli oddam auto wcześniej?

Generally no – the contract and payment cover the entire booked period. Returning the car earlier does not usually entitle you to a refund.

Co to jest opłata za zwrot auta w innym miejscu (One-way Fee)?

If you pick up the car in one city and drop it off in another, a one-way fee is added. QEEQ shows this cost before you complete the booking.

Jakie ubezpieczenia są obowiązkowe w cenie wynajmu w Brazylii?

The price always includes damage/theft protection (CDW/LDW) with an excess, and mandatory third-party liability insurance (TPI/SLI), which covers damage to third parties.

Czym jest udział własny (Excess) i czy mam się czego obawiać?

This is the maximum amount you will have to pay out of pocket in case of damage or theft (e.g. 5,000 BRL). Any costs above this amount are covered by the insurer.

Czym różni się „pełne ubezpieczenie” z QEEQ od „super ubezpieczenia” w wypożyczalni? Co wybrać?

Full Insurance from QEEQ is the cheaper option – you first pay the excess, then get reimbursed after submitting the required documents. Super insurance sold at the counter removes the excess immediately, but is much more expensive. If you want to save money – choose QEEQ Full Insurance; if you prioritise convenience – buy super insurance on site.

Czy jeśli mam pełne ubezpieczenie z QEEQ, muszę kupować dodatkowe na miejscu?

No. You can politely decline by saying: “I already have Full Insurance from the booking platform, thank you.”

Czy podstawowe ubezpieczenie obejmuje opony, szyby i podwozie?

Usually not – these parts are excluded from basic CDW. You can buy additional coverage or check what is included in QEEQ Full Insurance (it often covers these elements).

Czy mogę korzystać z ubezpieczenia dołączonego do karty kredytowej z Polski zamiast ubezpieczenia z wypożyczalni?

In theory yes, but in practice it is not recommended. Rental companies in Brazil rarely accept this, and in case of damage you have to pay everything yourself and then claim reimbursement back home – a long and complicated process.

Jak wygląda proces zgłaszania szkody lub kradzieży auta?

1. Ensure everyone’s safety. 2. Call the police (190/191) and obtain a report (Boletim de Ocorrência). 3. Inform the rental company (emergency number). 4. Document the damage with photos. 5. Follow the instructions provided – do not repair the car on your own.

Jak grzecznie odmówić pracownikowi wypożyczalni, który namawia na droższe auto lub dodatkowe ubezpieczenie?

Politely but firmly say: “No, thank you. The car I reserved is fine. I do not need any additional insurance, thank you.”

Na co zwracać uwagę przy odbiorze auta – co sprawdzić oprócz zdjęć?

Check: 1. the condition of the spare wheel and tools; 2. whether the air conditioning works; 3. the condition of the windows and any tinting (it must not limit visibility); 4. that the vehicle documents (CRLV) are in the glovebox.

Co trzeba sprawdzić przed podpisaniem umowy wynajmu auta?

Before signing, carefully check all charges. Make sure there are no additional, unagreed fees. Do not sign anything you do not understand.

Czy darmowy upgrade do większego auta to zawsze okazja?

Not always – a larger car means higher fuel consumption and more difficult parking. Make sure the upgrade is truly free and does not generate any extra charges.

Co jeśli mój lot jest opóźniony? Czy wypożyczalnia poczeka z autem?

Most companies will hold the car for 1–2 hours after the scheduled pickup time. If you provided your flight number, they usually track delays. In case of a long delay, contact QEEQ or the rental company directly.

Co zrobić, jeśli auto ma rysy, a pracownik mówi, że 'nie trzeba tego zapisywać'?

Always insist on having every scratch recorded in the pickup report and take your own photos. Do not rely on verbal assurances.

Czym różnią się stacje paliw w Brazylii od tych w Polsce? Jak poprosić o odpowiednie paliwo i ilość?

In Brazil, refuelling is done by staff – you just park by the pump and an attendant comes to you. The most common fuel is “Gasolina”. You can say “Gasolina, por favor” or “Completo, por favor” (fill it up).

Jak płacić za autostrady (Pedágio)? Czy można przygotować się wcześniej?

Most toll booths accept cash only (BRL). Prepare small notes and coins. Look for lanes marked “Cabine Manual” (manual payment) and avoid those marked “Sem Parar”, “ConectCar” – these are for vehicles with electronic tags.

Jakie są główne różnice w przepisach drogowych Brazylii i Europy?

1. At roundabouts, vehicles already on the roundabout have right of way. 2. Turning right on a red light is usually prohibited (unless a sign allows it). 3. Speed bumps are frequent and often high, sometimes without warning signs. 4. You must give way to the police and stop when signalled.

Jak wygląda sytuacja z korkami w brazylijskich miastach i jak sobie radzić?

Traffic jams in São Paulo and Rio are severe. Avoid driving during rush hours (7–10 a.m., 5–8 p.m.). Use navigation apps (Waze, Google Maps), which will suggest the best route.

Jakie są typowe warunki dróg w Brazylii?

National highways (BR) between major cities are generally in good condition. State and local roads may have potholes or be unpaved – for longer trips, stick to main routes.

Czy nawigacja (Google Maps, Waze) działa w Brazylii niezawodnie?

Yes, they are very useful. Waze is particularly popular – it reports traffic jams, police controls and potholes. It is advisable to download offline maps in case you lose signal.

Jak jeżdżą brazylijscy kierowcy?

They often drive aggressively and unpredictably – frequent lane changes without indicators, short following distances. A defensive driving style is recommended, and you should avoid any conflicts.

Jak bezpiecznie parkować w dużych miastach jak Rio czy São Paulo?

The safest option is paid, guarded car parks. On the street, park in well-lit, busy areas. Do not leave any valuables visible inside the car, even for a short time.

Czy jazda nocą w Brazylii jest niebezpieczna?

Yes, especially outside cities – poorer visibility, risk of assaults, weak lighting. Avoid long trips after dark and plan to arrive during daylight.

Co zrobić, gdy zatrzyma mnie policja drogowa?

Pull over safely, stay in the car and wait for instructions. Prepare your driving licence, IDP, passport and vehicle documents. Answer briefly and politely. If someone tries to solicit a bribe, insist on receiving an official ticket instead.

Co zrobić w razie awarii pojazdu (np. przebicie opony)?

Pull over safely, switch on your hazard lights and place the warning triangle (100 m away on highways). Call the 24/7 roadside assistance number from your rental agreement. Do not accept help from strangers.

Jakie są numery alarmowe w Brazylii?

190 – police, 191 – highway patrol, 192 – ambulance, 193 – fire brigade. First ensure safety, then call.

Czy muszę oddać auto z pełnym bakiem i co jeśli tego nie zrobię?

Yes, the “full-to-full” fuel policy usually applies. Refuel 5–10 km before drop-off and keep the receipt. If you return the car with less fuel, the company will charge you for the missing fuel at an inflated rate.

Jak wygląda standardowa procedura zwrotu auta i jak zadbać o odblokowanie kaucji?

1. Park the car at the designated return area. 2. Check the vehicle’s condition together with the staff member. 3. Sign the return report and ask for a copy. 4. Request a final invoice/statement – this will help if there are any issues with the deposit.

Co zrobić, jeśli depozyt nie został odblokowany przez długi czas po zwrocie auta?

Wait up to 30 business days. If the funds are still blocked, contact QEEQ and the rental company. As a last resort, ask the bank that issued your credit card to intervene.

Still have questions?

Contact QEEQ via online chat or hotline for specific advice. Contact Support