U-TAPAO INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

They provided a small and old car. It struggled with hills.

When picking up the car in Pattaya, we followed the website's map, but the pickup location was not as indicated. The APP provided the correct address, but the map was wrong. Luckily, I checked the location a day in advance and discovered this issue; otherwise, it would have wasted a lot of time. Everything else was fine and went smoothly.

Picking up the car was very convenient as it was right at the airport. When returning the car, there's no gas station nearby, so the charge of 500 Baht for one bar of fuel was very reasonable, unlike the extra fuel charges in our country. The vehicle wasn't very new, but it was sufficient for self-driving.

The service was quite good!

Good car condition, relatively new. Pickup point is 200 meters away, close by. Drop-off point is also close. Recommended.

Service was okay, but not very convenient

The staff does not speak much English.

Booked to pick up the car at 14:00 during the day, but didn't get it until 18:00. Booked a pick-up in the city center, but they made me go to the airport instead. Ridiculous, right?

The gas station is far from the airport. After refueling, one bar dropped before reaching the airport and it cost an extra 300 THB! The flight arrived early. Other companies had staff available, but this one started right on time, making me wait an extra hour at the airport.

Convenient

The car rental service in Thailand has a very good attitude. Returning the car is also very quick. Any issues are resolved promptly.

The person who took the car back was not from the Thai company, but someone from a nearby shop. It was very easy.