BRUSSELS AIRPORT CAR RENTAL REVIEWS

The car I booked was very different from the one I received. It was really disappointing.

Alamo: Unlike other major companies that have counters in the arrival hall followed by car collection at the parking lot, we found out only through inquiry that their counter is directly in the parking lot. When we got to the parking lot, there were no signs for Alamo. After asking around, we finally discovered a small Alamo counter next to the enterprise sign. It turns out Alamo and National have been merged into Enterprise. There were a lot of people in line to pick up their cars, and only one attendant working slowly. It took us half an hour to get our turn. From the moment we got off the plane, car rental was the most inefficient part. We booked a Mercedes B, but were given a Toyota CH-R. They claimed it was in the same category. If they categorize it that way, what can we do?

Very satisfied

Satisfactory

The rental company did not inspect the car carefully, and they blamed previous scratches on me. Thankfully, I took photos and am currently appealing. Everything else was fine.

Excellent service in both check in and return. We were upgraded to a bigger car and it was in great condition.

Great service and great value. Thanks.

Picked up the car at Brussels Airport, returned it at the South Station. Both locations are quite convenient. The staff during both pickup and drop-off were very friendly and efficient; the whole process took about twenty minutes. It's best to book early; we booked close to our departure date and the prices were much higher. Bought insurance on QEEQ; the store asked about it but did not push aggressively.

recibi un cargo de europcar por €41.40 sin explicacionde que se trata!

Good

I've rented cars many times before, and there were always some issues during pickup, like insurance problems. This time it was much faster!

I had make a reservation for an Audi A3 and they did not have this model anymore, so not lucky:-( But the Opel Mokka was ok, I must admit!

Easy reservation process

Good but directions to the car were not good , and the car was Swiss not Belgium car

Always easy and good

Atención rápida en Inglés. Lo único malo fue que esperabamos exactamente el mismo carro que habiamos alquilado pero vino otro de la misma categoría aún no que considere inferior.

Excelente servicio, pratico y rápido.

There were additional insurance fees. I asked at the counter during car rental and was told there were no additional fees. This time I didn't read the contract carefully and it turned out there were hidden fees that were not disclosed.

Car was great, service is also nice

Amazing app, using it all the time

Réservation très satisfaisante. Prix, propreté, service... Tout a été très bien. La voiture était en bon état et il a été facile de prendre possession et de la restituer. Aucun frais de surcharge suite à la restitution comme certaines compagnies... À conseiller.

Bon prix, bon service, nous revoendrons sur QEEQ.com

The rental order was confirmed quickly. The pickup location was inside the airport and easy to find by following the rental car signs. Since we had a reservation, the front desk quickly processed the registration. We had to wait a bit for the car to be cleaned, but the staff was very friendly throughout.

Europcar is great!

Really helpful and friendly company. They were flexible when we had to delay the return of the car for a couple of hours and they didn’t charge as additionally

Easy application, variety of choices

Problems with the booking, the staff of Budget didn't accept the booking. They told this price cannot sale and take a lot of time to call back to Easy rent car staff and budget, brussel I have to re schedule my plan.

Nice staff and good help but when I complaint with the above problem, No good offer to reimburse my time loss, just only offer coupon code which I cannot use it on deadline