BRUSSELS CAR RENTAL REVIEWS

The car I booked was very different from the one I received. It was really disappointing.

They charged me 188.90 euro for a small scratch on the rim of the front right wheel hub. The amount is exorbitant, but I am also not sure that I did this. I never parked beside a curb. Unfortunately, I didn't pay enough attention to the hubs state when I received the car and I couldn't prove that it was there already. Bad experience.

Alamo: Unlike other major companies that have counters in the arrival hall followed by car collection at the parking lot, we found out only through inquiry that their counter is directly in the parking lot. When we got to the parking lot, there were no signs for Alamo. After asking around, we finally discovered a small Alamo counter next to the enterprise sign. It turns out Alamo and National have been merged into Enterprise. There were a lot of people in line to pick up their cars, and only one attendant working slowly. It took us half an hour to get our turn. From the moment we got off the plane, car rental was the most inefficient part. We booked a Mercedes B, but were given a Toyota CH-R. They claimed it was in the same category. If they categorize it that way, what can we do?

Very satisfied

Satisfactory

The rental company did not inspect the car carefully, and they blamed previous scratches on me. Thankfully, I took photos and am currently appealing. Everything else was fine.

Excellent service in both check in and return. We were upgraded to a bigger car and it was in great condition.

Great service and great value. Thanks.

Picked up the car at Brussels Airport, returned it at the South Station. Both locations are quite convenient. The staff during both pickup and drop-off were very friendly and efficient; the whole process took about twenty minutes. It's best to book early; we booked close to our departure date and the prices were much higher. Bought insurance on QEEQ; the store asked about it but did not push aggressively.

Good

The car and the counter service were perfect. Just need to be aware of the mileage meter record that marked my range of 693km while in fact I only drove 130km, still in dispute with Europcar about this.

I've rented cars many times before, and there were always some issues during pickup, like insurance problems. This time it was much faster!

Good but directions to the car were not good , and the car was Swiss not Belgium car

Always easy and good

The car was good but small to fit 3 luggages in the trunk. May be next time should let know that big luggages don't fit into the trunk. The rest was good and the car went through the Europe smoothly.

The platform is nice and price drop wad helpful. All the tips also helped with pick up the car.

Upgraded to a larger vehicle which was great

There were additional insurance fees. I asked at the counter during car rental and was told there were no additional fees. This time I didn't read the contract carefully and it turned out there were hidden fees that were not disclosed.

Staff available to easily satisfy out of contract requests easily. Check in procedure quite fast after the first visit.

Car was great, service is also nice

Amazing app, using it all the time

Réservation très satisfaisante. Prix, propreté, service... Tout a été très bien. La voiture était en bon état et il a été facile de prendre possession et de la restituer. Aucun frais de surcharge suite à la restitution comme certaines compagnies... À conseiller.

Bon prix, bon service, nous revoendrons sur QEEQ.com

Really helpful and friendly company. They were flexible when we had to delay the return of the car for a couple of hours and they didn’t charge as additionally

Easy application, variety of choices

Problems with the booking, the staff of Budget didn't accept the booking. They told this price cannot sale and take a lot of time to call back to Easy rent car staff and budget, brussel I have to re schedule my plan.

Nice staff and good help but when I complaint with the above problem, No good offer to reimburse my time loss, just only offer coupon code which I cannot use it on deadline