The rental company required an international driving permit upon arrival and wouldn't rent the car without it. Finally resolved the issue by contacting the rental service's customer support.
The pickup store sent multiple confirmations and even an email, but it was still wrong!!! This delayed our trip by two hours, which was really unacceptable. After placing the order, I noticed that the pickup store and the address did not match our requirements. Despite repeatedly contacting them to verify, it was of no use. Although they later compensated for the taxi fare between the two stores, the experience was very poor!
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Florence Bronte
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