SALZBURG AIRPORT CAR RENTAL REVIEWS

Renting and returning the car at Salzburg Airport was very smooth. When returning, the staff just asked a few questions and didn't even inspect the car, showing great trust in customers. Highly recommend!

The lady who assisted us at the airport was very friendly and patient, making the start of our trip very pleasant!

They overcharged and were very rude. They didn't even provide a breakdown of the charges, just said that's the price, take it or leave it! Infuriating.

The service was very poor. Despite agreeing on no additional insurance, they added it. They also forced an upgrade on the vehicle, claiming that my reserved model was unavailable. This resulted in an extra expense of over 200 euros.

Overall, I am satisfied with the service. However, the provided GPS had no sound, and the volume adjustment did not work. Additionally, the car given to me had a minor accident with some damage at the back, but the rental company informed me in advance.

The staff did not accompany me to pick up the car. I had to search for a long time in the parking lot and couldn't inspect the car. They gave me a car with scratches. Let's see how much they end up charging me!

I booked a Mercedes A-Class for 1500 per day, but they gave me a Renault instead. Very disappointed.

The service was okay, but not very enthusiastic.

Overall a good experience! Austria is really suitable for self-driving! Rented a car in Salzburg, visited Innsbruck and the lake district, and returned the car in Vienna! Picked up the car at Salzburg airport around 4 PM, no queues, I was the only one! Got the car in 20 minutes! No upselling of insurance or roadside assistance, no gimmicks! They just handed me the keys, and I went to the parking lot via the elevator next to the counter to get the car myself! The car had a full tank! No one accompanied me to check the car! I inspected it, found no issues, and drove off!