One thing that we have noticed after 10 kilometers drive from the pick up location, that the gas tank was not full, only 75%.
When we have returned the car with a full tank we have reported that and got some cash refund.
“Overall rental experience very good. I keep coming back.”
About RENT PLUS:9.7/10
So far so good. Happy with the company up to date. I usually rent a car from this company in Prague and I have never had any problems. They have new, clean cars and the rental process is very efficient.
One thing I must mention I am not pleased with is the increased boarder cross charge. It used to be 10E, then 20E and at the moment its 30. A little bit too much in my opinion like for EU countries coossing!
About QEEQ:10.0/10
I am enjoying the app. It works well. Bookings through it are easy and efficient
You can rent a car with a Hong Kong driver's license without an IDP... Rented a sedan, got a station wagon instead, felt like a good deal... The car was very new, had only run a little over 4000 km... 1.5T + DSG engine, satisfactory power... High vehicle configuration, key feature includes Carplay, very convenient... Super large trunk, can easily fit two 28-inch suitcases... The car was new and comfortable to drive...
“Prague-Vienna-Budapest-Bratislava-Salzburg (including two day trips to Königsee and Hallstatt)-CK To”
About RENT PLUS:8.0/10
Quick processing, detailed explanations, good attitude, quite patient, but there was an error in the contract which they corrected immediately upon discovery
Rental vehicle was supposed to be a Mercedes Benz Vito. But the vehicle i was fiven was a very old, loud, and smelly Peogeot Traveller with iver 85,000 km.
They gave me a new Fabia. It was very clean and nice from every angle. Staff was kind. My deposit didn't refund yet and i'm still waiting but generally i pleased.
“Do not believe what you see and book on EasyRentCars, you might have to pay double at the end.”
About AVIS:7.0/10
AVIS cheated on me at my arrival as well as at my departure. I booked SUV and was going to be given small hatchback. I had to pay a lot more extra money at counter for SUV. After I returned the car, AVIS surprised me with heavy penalties for extra days, late return and unspecified fees. I found that out only from my bank account weeks later. AVIS didn't respond to my queries until I contacted police and consumer protection. They apologized and returned money.
“Apart from date picker in the app, everything was smooth :)”
About SURPRICE RENT A CAR:9.3/10
The car was almost new, very clean and modern. The car category was as expected. The manager was polite and professional. It is a bit hard to find the office, you should call, they are not in the same building as famous car rental companies
About QEEQ:7.0/10
It is a real pain to book a car from the app (Samsung galaxy). Credit card month and year just cannot be sent, and you have to chase for the proper value for hours: you start scroll, and it stops only on the first/last value. You're happy if your card expires on 12/2024 or 01/2024,but if not, prepare to the very annoying game for 5-20 minutes, and try not to break your phone to the wall. And that particular deal was available in app only...
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