The car's battery died on the last day, and roadside assistance took an hour. At such a critical moment with an international flight to catch, every minute mattered and we were at risk of missing the flight.
They don't recognize domestic insurance and require persistent communication. A deposit of 2900 euros is needed for one month, which is very time-consuming!
The staff at the store were warm and welcoming. The car was very new and in excellent condition, equipped with features like a rearview camera, adaptive cruise control, and seats that offer both heating and massage functions. On Ireland's narrow country roads, it's unavoidable to occasionally brush against roadside tree branches. The rental company explicitly stated during pickup that such minor scrapes are not considered damage. During the rental period, the left side mirror had a minor collision. I initially planned to claim insurance for it, but the staff member didn't count it as damage.
It's okay. They were very patient and communicated through a translation app. We contacted QEEQ customer service to arrange a later pickup and drop-off.
It took us 3 cars until we could actually use one. The first one was full of smoke smell and was worse than an ashtray. The second car, we took off the lot, but then 2 km down the road, the low tire pressure warning light came on, so we had to return. Finally we got a third car that was ok. However this entire process took us more than an hour and so used part of our holiday time until we could get a working car.
“Reliable, swift, great vehicle selection and customer support!”
About Europcar:10.0/10
Super helpful, smooth and wonderful experience! Highly recommend!
About QEEQ:10.0/10
Love this platform.. very competitive prices and extremely clear directions which was so helpful in renting abroad! I joined the diamond program for extra perks as they claim an extra 7% off at booking.com, however, I followed all instructions, compared to other platforms and really didn’t observe the savings. Perhaps it was there, just not very clear at checkout.
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