“All was ok except that insurance issue. My learning is that I will never buy insurance with you.”
About Keddy by Europcar:9.0/10
The amount of the deposit they asked was 3 Times more than the one in the confirmation email. Hence i had no other choice than buy full insurance with them too even despite i bought full insurance with you. So i ended up having 2 full insurance. One with you and one with them.
Terrible experience by them. Car was other end of lot at 6am in the morning and minus 5 degrees. Had to scrape ice off by hand. No where to examine the car. Tolls not disclosed so ended up with a fine. Staff were too busy drinking coffee in the back and talking. Bird poo all over car when it did defrost. No antenna so could not use radio.
“If your material says you will rent full to full then don't rent a car with almost empty fuel tank”
About Keddy by Europcar:7.7/10
Aside from the poor condition of the car (no inside light when dealing with toddlers in car seats in the dark is very inconvenient for just one example), my biggest complaint is that the car was rented to me with only 1/4 of a tank of fuel. I almost ran out of fuel late at night in rural Ireland.
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