OLBIA COSTA SMERALDA AIRPORT CAR RENTAL REVIEWS

Mauvaise surprise de devoir prendre une assurance à 210€, soit quasi 2 fois les prix de la location!

Good customer service and nice car. Pick up was a long way from the airport. Hard to find shuttle bus at airport.

il n'y avait pas le modele que nous avions demandé (en fait ils n'ont pas de voiture allemande...) et ils nous proposaient un modele plus petit (une captur, est plus petite qu'une golf)... on a dû rajouter des sous pour louer la gamme sup (jeep renagade on a mis 2h a récuperer notre voiture! donc nous ne passerons plus jamais par eux

Ecovia staff very nice and professional. Car was ok but I didn't get the car I booked. This seems pretty standard nowadays. I booked a Kia Rio and got a Fiat 500L. It was ok in terms of getting luggage in but very underpowered fully loaded. It also had severe damage to the rear passenger door which wasn't marked on the rental doc. I had to ask it to be!

My booking said the car's fuel would be full to full. They gave me a car with 60% petrol - therefore breaking the booking contract. I tried to return the car at 60% as required, however this was impossible to tell when filling and I filled it to 100%. They wouldn't reimburse me - they therefore got 40% worth of FREE fuel. This is a scam!!! They also made me pay insurance on the car even though I had booked and paid insurance through Easy Rent Cars. Lastly, they gave me a Ford, which was fine however I had requested a VW which would have been slightly bigger which I needed.

We were quite impressed with the smart4. At interns of performance and space. The Europcar staff on pick up and drop off were very helpful, friendly and professional. Could not fault them. Excellent value for money and would recommend

Excellent Service all round

Excellent value

Email me and i will inform

Mida Rent, The receptionist demanded a Credit Card with raised numbers and letters, then used chip and pin technology to process deposit. My euro Credit Card is chip and pin only, she nearly didn’t rent me the car!

Une attente très longue au comptoir et l'obligation de prendre l'assurance spéciale car la carte de crédit utilisée pour la réservation était une carte 'débit' et non 'crédit". Pas possible d'utiliser la carte de crédit de mon mari, soit disant car ce n'était pas celle qui avait servi à la réservation. Donc prix de la location doublée par rapport au prix initial.

BIen

Très mauvais ils nous ont facturé un tapis de coffre alors qu il était inexistant à la prise du véhicule

Very friendly staff, car was in a very good condition. Waiting time could have been a bit shorter but overall experience was good.

Easy to find the car, clear information of what is included and the price. I love the car price tracker.

Super compagnie efficace et rapide . Le peu bémol pourrait être le manque d’indication arrive à l’aéroport

Staff were very helpful and friendly. The car was damaged but all damaged were noted on the booking sheet. Clean inside

We should've been updated on the pick up area being moved!

Car booked wasn’t available, had choice of a Vauxhall Cora’s or Alfa Romeo... Cora’s was too small so had to pay an additional 9 euro per day for a vehicle adequate for the luggage.. Also informed that I was not covered for vehicle damage... constantly trying to make me purchase additional insurance ( over 40 minutes arguing this alone shocking)

Le personnel de hertz en la personne de Giorgia a été des plus efficace et gentil. Elle nous a surclasse en nous passant un Vw T-roc et en nous offrant l'option second conducteur.

Rien à dire, très bonne réservation

Je ne reprendrai jamais gold car. Ils ont voulu absolument nous vendre une assurance alors que nous en avions déjà une. Les autres clients étaient tous très mécontents, certains se sont vu refuser leur carte alors qu'ils l'utilisaient habituellement pour des locations de voiture dans les autres agences ; leur réservation n'était possible que s'ils prenaient leur assurance à 150 euros ! Nous avons passé près de 4h à négocier pour récupérer la voiture sans prendre d'assurance supplémentaire. Certains clients se sont vu prélever des sommes injustifiées sur leur caution... Bref une société à éviter !!!

It was extremely difficult trying to find the drop off at Alghero airport, this should be signed better.

2h30 D’attente au guichet plus une demi-heure d’attente pour récupérer le véhicule sale

Terrible experience. They gave us a worse car for more money because they had given away the car we wanted. When we returned the car, they claimed that the door lock was damaged by someone trying to break into the car and without my permission charged me a 500 EUR deposit.