OLBIA CAR RENTAL REVIEWS

The Car required 2 litres of oil and the windshield water reservour was empty. I do not think the car was properly maintained between rentals

Excellent - but they tried harder than other companies to upsell me.

Very good

We got a nice upgrade in car. Info shared on insurances were clear. Friendly staff

Very easy process

Very quick and efficient service at the counter. No trying to sell upgrade or car insurance.

Should try harder to help diamond customers in their issues

Slight confusion of where to get the bus to pick up car. Friendly helpful efficient car rental staff. Car very good brand new condition.

Easy to use and navigate around booking process.

The desk staff on pick up were really, really bad, and ripped us off. I had all of my documents, and my bank card said ‘MR J LENTON’, this is exactly how the bank issued it and I have no control over that. The staff refused to take my deposit based on that, and wouldn’t explain why, just said company policy. However, they then said they would accept it if I bought their extra insurance for €177 euros. Even though I already had the additional AXA insurance. I asked why having their insurance only made a difference many times and they wouldn’t give an answer, until finally they said ‘the car will then fully be covered, otherwise you’re liable for €1600. I said fine, take a €1600 deposit so then the car is fully covered. They refused. Again no reason, just ‘company policy’. So I solved their problem and they refused it. They continued to say they’d only accept my card if I got their extra insurance. So they have said it’s company policy to absolutely not accept that card. But then they were willing to bend the rules as soon as I gave them €177 for the extra insurance. It’s pure greed, and they held the car at ransom from me to get an upsell. I had to pay it, because I was not getting a car otherwise. So once I paid they let me use the card and put a hold on it, which is the very thing they said their company policy didn’t allow. I believe their practice is highly unethical, immoral, and illegal. I will never use them, nor Qeeq again.

car was efficient for my needs.

Car was what I booked. Staff very kind and helpful

Super

They insisted I pay for their full insurance despite having QEEQ AXA insurance and with my credit card due to needing proff of INTERNATIONAL DRIVERS LICENSE, had a digital online one but they said they only accept paper license.

They reimbursed my AXA insurance whoch I appreciate

Instead of opel corsa we received a bigger car for the same price.One of MG SUV. But only thing that engine was very unpoverfull and slow(probably restricted by car rental company) Was very uncomfortable on the road and some times dangerous.Not suitable for Sardinias up and down roads.

The pick up and drop off process was very smooth with good customer care from the staff, no trying to sell additional products etc. A very pleasant experience with Leasys.

Deram-nos um carro de categoria superior, pois o que correspondia á nossa reserva já era suposto ter sido entregue. Demorou uma hora a entrega mais o tempo de uma limpeza superficial pois tinha acabado de ser entregue.

All terms are consistent and clearly explained, and there's no pressure to buy additional insurance upon inquiry.

Terrible service of Interrent. Complaining at the customers and very ill-mannered clerks. Unbelievable.

I was upgraded free of charge and he service staff was very helpful and accommodating

Excellent method to book car

Very Friendly, honest and efficient service. Car was in good condition and no hidden charges

All great, smooth check in, didn't have to wait more than a few minutes, before somebody came to the desk, as there was nobody there. Also the lady did not push us to take their insurance, which was amazing. Price was quite expensive, so not a very good value for money. Car was in a very good condition, almost brand new.

I found the excess protection insurance quite expensive, almost £100 for a week, on top of the £410 car rental. It's true that you have peace of mind, if you take it, but was too much. I was a bit stressed, but never ever had any incident with a rental car.

Very good overall. Had to phone to get the deposit removed from my CC.