Pickup took quite a while. My booking was for 12:00 noon, but there were a lot of people, so it took about 45 minutes just to finish the paperwork. Then I had to wait until 1:00 pm for a staff member to drive us to the pickup lot, and that ride took almost 20 minutes as well. Overall it felt really long.
Honestly, I’ve rented cars all over the world, from regular taxis to self-drive, and Europe has been the best experience by far. The U.S. and Mexico were the worst—different car than what I booked and extra charges on top. But Italy, especially Sicily, was absolutely amazing! Highly recommend it to anyone planning a self-drive trip.
The branch was really easy to find. We only needed a short rental from Rome to Ravello so we booked the cheapest option, but when we arrived they didn’t have that model anymore. They upgraded us straight to a pretty big SUV at no extra cost and without trying to upsell anything. Felt really lucky—definitely a thumbs up!
Really solid and trustworthy, and sometimes they even give you a free upgrade, which is such a nice surprise. Just remember to take clear photos of the car from every angle, inside and out, when you first get it. Other than that, nothing to worry about—the staff are all great.
Really impressed with this rental company – super friendly, fast, and straight to the point. The car was almost brand new, only about 1,000 km on it when I picked it up!
The line was really long and the service was just so‑so. They all use the same spiel about giving you a “free upgrade”, then hit you with full insurance at €69 a day. The car itself was in decent condition though.
Picked the car up in the afternoon. They didn’t have the manual I booked, so they upgraded me to a brand‑new red Panda with full automatic, and it was super easy to drive. None of those hidden charges people talk about either. When I returned the car they basically just took a quick look and that was it – really fast and hassle‑free. The fuel deposit was refunded the next day, and it doesn’t feel like they touched the main deposit at all because nothing even showed up on my bill. When they talk to you about buying insurance at pickup, it’s just part of their process, not something they’re forcing you to buy. The ladies handling pickup and drop‑off were really nice. I’ll definitely use this company again.
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View more >The branch was really easy to find. We only needed a short rental from Rome to Ravello so we booked the cheapest option, but when we arrived they didn’t have that model anymore. They upgraded us straight to a pretty big SUV at no extra cost and without trying to upsell anything. Felt really lucky—definitely a thumbs up!
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