ITALY CAR RENTAL REVIEWS

Easy to work with, responsive and timely.

The car model wasn't the one I booked - they said that the model wasn't part of their fleet anymore. They didn't accept my card at the booking - luckily I had a second one.

It would be better to actually be able to rent the car model booked on the website instead of something different.

Bad car. Asked to change it and they said no. Old, dented and scratched car with over 132000 km. Had to replace my own windshield wipers and didn’t get reimbursed.

No issues with QEEQ.com. The only thing I would recommend to have flexibility for car pick up. Had to wait 3 hours because they would not release the car even though it was parked. Dumb!

Good value for money, efficient.

I was really pleased with the option of automatic rebooking when the price dropped. It saved me 27 euros off an already great value offer!

Explicar mejor el carro

Vehicle itself was clean and counter staff helpful but the car was not full (closer to 90%) and it also had only a 2% charge. As a hybrid, I'd expect better. Due to the small gas capacity, we were suddenly on empty during our initial journey.

The car was fine however we needed to wait for over 2 hours to pick up the car - this is shocking amount of time wasted especially with the 8 months old baby. The waiting time was probably the worse thing about the whole experience. Everything else was very good.

Straight forward and easy to understand process. What's app reminders are a nice touch.

Few things that I did not like: - The place does not accept a Venezuelan license despite the license being international - The person that we spoke to did not speak any English but only Italian which made the conversation painful - The staff did not explain to us how tolls work in Italy so we paid a ticket because we did not know how they work

Waiting longer at checkin. No agent. Drop off quick. No chains in car during winter.

Great customer service. I had multiple follow up questions and the online responses were very quick.

they are a cheating company 100 % , I have returned the car in the same condition 100 % as I have taken it from them , they changed my credit card for 930 euro without any right to do so !!!!! i have tried over 2 days to get in touch with them they refuse to even send an email !!!!!!! i am frustrated from this behavior

Qeeq is not helping me against the wrong doing of Drivalia pls help me get the correct situation as I was charged without any right !!!!!

Very easy and comfortable.

Surprising savings!

Good price, helpful staff, quick drop off.

Never again Noleggiare . Never

Great price and value for money

Reasonable price, but they will have hidden huge charges upon return you car like clean the car for $25

Great experience

This is by far the worst car rental experience I have ever had. The counter staff fraudulently upgraded my vehicle without my consent and overcharged me 90 euros. This fee is almost double the original rental cost. I did not receive any receipts or notifications about the upgrade during the entire rental process, which is clearly fraudulent. I will definitely never rent from this car rental company again.

Thanks to the helpful assistance of QEEQ customer service, my issue has been resolved satisfactorily. The compensation for my loss is a testament to their commitment to customer service.

Rückgabe des fahrzeugs wollten sie erst am nächsten tag abschliessen obwohl während der öffnungszeiten das fahreug zurückgebracht habe. Erst auf mein verlangen musste der mitarbeiter am fahrzeugpark aufgeboten werden...was gut klappte, kam innert minuten zum fahrzeug.

What is expected

Expected

最悪の会社です。

素晴らしいアフターサービスです。

Un peu d'attente au guichet, mais compensé par la qualité de la voiture et la compétence des personnels.

IMPECCABLE ! Jamais utilisé de plateformes plus simples et fiables ! Merci QEEQ !