The staff were positively brilliant. Car rental companies have a very bad reputation but I could not speak more highly of the staff there. They were so incredibly friendly and helpful. She even gave my daughter a little toy! I will definitely be renting from them again.
About QEEQ:10.0/10
Booking online was very easy. I was quite worried as we were driving in Japan and did not speak the language but it did not make any difference, it was all seamless.
“Easy booking and efficient. Book with no hassle.”
About Nissan:9.0/10
New car in good, clean condition. If the office can open earlier than 8am will be good as need to rush to catch 10am flight. Office is near domestic airport so need to rush to International airport to return car. They don’t allow to return at International airport
About QEEQ:10.0/10
Very easy to book and customer service respond email v fast
“It was good overall. The only complaint is the pick up office staff need to be proactive.”
About Budget:9.0/10
Service counter ask us to fill up where we going and where we staying, knowing that, they do not offer any highway or toll package that we could save half of the toll fee (we saw it in the notice board at the rest area), even the office don’t have such notice too. Moreover, they do not even ask if I need a ETC (smart Toll card) until I asked for it. Pick up office need to improve.
Whereas at the drop off office at Hakata station, was very good and the staffs are very kind.
About QEEQ:10.0/10
Overall good. More promotion would be greatly appreciated. Just one comment, when I use the app, trying to login, an authorised email will be sent, but when I click to it, it don’t link to the app at all. Till now, my app unable to login my account.
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