KRAKOW AIRPORT CAR RENTAL REVIEWS

Great car from Hertz, no issue to rent and return it. The only thing I didnt like was that the parking was on high floor, so it took a while to get there ;-)

Good website, I didnn't get any offer to reduce the price ( I guess prices went up)

Great company

Easy and quick but since I have u.s license and i didn't have international license they refused to give me insurance coverage but besides for that it was great

Nice and easy website good promotions that actually work

i rent car A class Mercedes or similar the avis give me a KIA car i didn't take what am rent it and when them take money from my card theme try to cut 1800 PLN not my Rent 1000 PLN with balance on last theme take 1300 ... the 300 because am coming at 3 pm not 10 am !!!!! thetas big problem

should be explain when i get car after am rent the price is coming higher like 300 PLN !!! its too much money

Quick and super smooth !

They don't have "5 cm rule" like most renting companies so they can charge you for any little scratch They found "new scratch" on quite old (scratched) car. It might be my fault but this part was already sratched part of the car. Nevertheless i was charged 235 EUR for paiting.

No problem with anything...

Great, new car in perfect condition.

Excellent customer service, highly recommended

The car was very nice. Pleasant customer service. I was surprised how particular they seemed about the tiniest possible scratche. Upon pickup we examined the car with a reflector (it was an evening, but still) noting the tiniest possible scratches (much smaller than the typical 5 mm). I was asked to sign a sheet stating that I will pay 90+ euros.for any scratch. This made for a rather stressful rental experience. With that said I did not have any problems when droping the car off.

I cancelled my reservation because Green Motion asked for a 120 EUR insurance fee and they said if this money is not paid, the basic insurance doesn't cover almost anything, including a damage on the car in a parking place. This money is far beyond the renting fees of the car.

Ask for uprgrade at the desk. I got Ford Focus instead of Fiat 500.

Good service, car in great condition, no extra fees for drop-off in a different location.

As usually, everything went smoothly.

Pointed out marks on the car to supplier. Not recorded by supplier. Took video as proof. Upon return of car the supplier tried to charge for chips on the car body. Didn’t accept. Showed video evidence and attitude changed. Very poor stunt to pull.

Was ok ..... will be very cautious in future. Surprise Rent a Car come across as being shifty.

Bonne agence de location. Communication ok, retour rapide, personnels sympathique.

Réservation rapide et sans soucis

I was very disappointed because I got a different car than it was guaranteed

Excellent rent a car company. Highly recommend to buy protection at counter! Car was brand new in really good condition.

I’m satisfied.

I’m satisfied.

I forfeited my car hire at green motion after seeing the staff fraudulently make damage claims on the cars being checked in at the horrified customers' expense. Told them there was no way I would touch their vehicles and went and booked an Avis car.

Smooth experience though we did not get a 2-door coupe as booked. The service provided by Hertz was still good and we had absolutely no problems collecting or returning the car.