The pickup point is not at the airport, and the store's attitude on the phone was very bad. You have to wait at the airport for the staff to deliver the car, and the same applies for the drop-off; you need to make an appointment over the phone for the staff to pick up the car from the airport. The phone is almost unreachable, especially on weekends, and the staff's attitude is rude. They hang up after a few words, and I had to rely on QEEQ customer service to help contact them.
The car had an engine warning on from the time I collected it. Engine power was resuced. The car was sluggish and not running smoothly. Not fit for purpose.
About QEEQ:8.0/10
Need to ensure that the cars are in proper working order.
“Great value disappointing end to trip uploading photo of so called damage on bumper”
About Wheego:7.0/10
Great value couldn’t fault qeeq however car was hired through wheego and they tried to claim off our insurance for an non existent scratch on the underside of the car on return. Must be getting commission from each car they get to claim off even the guys co worker couldn’t see what he was looking at only that we spoke for ourselves he backed down. I would never rent from wheego again because of this.
Extremely dissatisfied. This is a small local rental car company and I strongly advise everyone not to rent from small companies like this. First, their office is neither at the train station nor the airport. They send someone to deliver the car to the train station, but when I didn’t get there on time, they just left without waiting. Could they not have called to check where I was? When I finally managed to contact the company, they charged me a 16-euro late fee. Even worse, the company doesn’t operate on weekends. If you encounter any problems during the rental period, you won't be able to find any staff until Monday.
The car condition and the rental company were quite good, but returning the car was a bit challenging. The actual drop-off location was not the same as mentioned in the QEEQ app. The previous location was closed, and now it is in an outdoor parking lot near the airport. There is also some walking distance to the airport terminal, making it less convenient than before.
Please refer to the email I sent to booking@zuzuche regarding order number 1004095432 yesterday. I trusted the platform's contracted company and specially went to the airport to pick up the car. This was the result.
“Very bad as I have been SCAMMED by Wheego. Say away from these cheap polish rental companies.”
About Wheego:2.0/10
Wheego is an absolute scam. Stay far away from this company. If you don’t use their insurance, they will fabricate a scratch or damage when you return the car, no matter how careful you are. They’ll then hold your entire deposit (€780.49), claiming the repair costs exceed the deposit amount, even for something as minor as a small scratch. Save yourself the headache and rent elsewhere!
QEEQ - Ban this supplier! They are making you look bad!
About QEEQ:10.0/10
QEEQ are very helpful as always. I hope they can help me claim the money back from AXA insurance.
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