POLAND CAR RENTAL REVIEWS

Had to wait a long time as there was a bomb threat at the airport earlier so everything was delayed. The staff was nice and answered all my questions. Would have appreciated some recompense for the delay like an upgrade or a discount to be honest.

Quick booking no issues, appreciate that they take AMEX which is my preferred method of payment. The one dollar freeze is also convenient.

Very satisfied

The service was quite good.

The staff tried to charge us 100 PLN for “early pick up” when the amount around £13 was showing on our booking. He recalculated it to 73 PLN after I questioned it

Great platform, easy cancellation and rebooking.

Satisfied with the service, quick return process.

Quite satisfied

The staff was very polite and attentive.

Quite satisfied

Excellent

Great experience

They have always been good.

When picking up the car, my credit card had an issue, and the staff was very impatient as I tried to resolve it. This was despite the fact that we had waited an hour for the office to open. The car had just enough fuel to reach a gas station, which made it difficult to return with the same amount of fuel, likely a tactic to earn extra money. Additionally, there was no phone holder or backup camera in the car. However, the scenery in Poland is beautiful and the highways are very fast. I was driving at 140 km/h and still overtaken often.

I have been using this company before and I’m very happy with the service as always

Never new about this page before but I’m quite happy with the service and the prices this company offer

There was smoking smell in the car. As it seems, some people smoked in the car so it was very annoying.

The vehicle is in poor condition and feels unstable at 120 km/h.

Pretty good

Just do yourself a favour and never book car rentals with Panek unless you're ready to purchase their hefty insurance package. Their staff acts like they're doing you a favour by renting you the car. Fortunately, I documented the car’s condition with a video upon pickup. This turned out to be crucial, as I was later quoted an absurd £1,600 for the same damages that were already present at the time of pick up. The worst experience whatsoever.

QEEQ is a decent booking platform overall, but there’s significant room for improvement when it comes to their customer service. I encountered a frustrating experience trying to explain that the car I received was a downgrade from the one I had actually booked. Even after providing clear evidence with the category and pricing options, I struggled to get them to acknowledge the issue. Unfortunately, after multiple attempts, I ultimately gave up and had to settle for the car I was given.

Big company, good cars, excellent service, simple and quick procedures

I couldn't find the return location, but luckily, I found a nice guy at the store who helped me a lot. Overall, very satisfied!

Picked up the car from a store near Warsaw Old Town and returned it at the airport. Due to unclear airport signs, it took a lot of time. The rental experience was very smooth overall, and the staff guided us directly to the car.